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On Call Dish Network Call Center Jobs (NOW HIRING)

Edward Rose & Sons

Call Center Representative

Portage, MI

$15.25 - $19/hr

The Call Center Representative is responsible for managing large amounts of inbound and outbound ... Research issues and provide solutions or alternatives related to Dish Network, Internet services ...

Edward Rose & Sons

Call Center Representative

Portage, MI · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for managing large amounts of inbound and outbound ... Research issues and provide solutions or alternatives related to Dish Network, Internet services ...

thryvlgbt

Call Center Manager

Atlanta, GA

Prepare and present reports on call center performance to senior management Requirements: * Proven experience as a Call Center Manager or similar role * Excellent communication and interpersonal ...

EchoStar

Call Center Representative

Tulsa, OK · Hybrid

$18.50/hr

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. As a Customer ... Smartphone or device with active data network connection * Pre-employment screen * Ability to ...

EchoStar

Call Center Representative

Tulsa, OK · Hybrid

$18.50/hr

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. As a Customer ... Smartphone or device with active data network connection * Pre-employment screen * Ability to ...

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On Call Dish Network Call Center information

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How much do on call dish network call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for on call dish network call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between On Call Dish Network Call Center vs Customer Service Representative?

AspectOn Call Dish Network Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, primarily phone-basedOffice or remote, primarily phone and computer-based
Industry UsageTelecommunications, satellite TV servicesVarious industries including retail, telecom, and service sectors
Search/Comparison IntentCustomer support roles in satellite TVCustomer support roles across industries

The On Call Dish Network Call Center and Customer Service Representative roles share similar credentials and work environments, both focusing on customer support via phone. However, the Dish Network role is specific to satellite TV services, while Customer Service Representatives work across multiple industries. The main difference lies in industry specialization, with the Dish Network position tailored to telecommunications and satellite TV support.

More about On Call Dish Network Call Center jobs
What cities are hiring for On Call Dish Network Call Center jobs? Cities with the most On Call Dish Network Call Center job openings:
What are the most commonly searched types of Dish Network Call Center jobs? The most popular types of Dish Network Call Center jobs are:
What states have the most On Call Dish Network Call Center jobs? States with the most job openings for On Call Dish Network Call Center jobs include:
What job categories do people searching On Call Dish Network Call Center jobs look for? The top searched job categories for On Call Dish Network Call Center jobs are:
On Call Dish Network Call Center jobs near you
Infographic showing various On Call Dish Network Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

Edward Rose & Sons

Portage, MI

$15.25 - $19/hr

Full-time

Retirement, PTO

Posted yesterday

Edward Rose & Sons rating

8.1

Company rating: 8.1 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

59th of 200 rated real estate companies

Job description

Start with a job, stay for a career.

For over 100 years, Edward Rose & Sons has been committed to career development for our team members.  We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.

The Call Center Representative is responsible for managing large amounts of inbound and outbound customer calls and emails regarding their broadband services in a timely manner. This correspondence will assist with identifying customer needs, providing information on repairs, researching issues, and providing solutions or alternatives as needed related to Dish Network and Internet services while interfacing with the Bloom Operating Software System (BOSS).

What are the responsibilities of a Call Center Representative?

  • Answer incoming calls and respond to customer inquiries in a timely and professional manner, providing product and service information as needed.
  • Identify customer needs, resolve issues, and escalate complex issues as needed.
  • Research issues and provide solutions or alternatives related to Dish Network, Internet services and the BOSS System.
  • Document customer interactions, update customer records in the system, and notate accounts on all resident calls.
  • Contribute to individual and team performance metrics, participate in training and development sessions, and continue to improve performance and knowledge of products and services.
  • Provide residents with information regarding Dish Network services, including installation, rates, programming, fees, and billing.
  • Monitor BOSS dashboard, following up on open work orders, and assisting the community with navigating BOSS.
  • Interface with Dish Network's sales force to activate and deactivate receivers, open and terminate or disconnect accounts.
  • Troubleshoot existing Dish and Internet customers, initiating work orders if unable to resolve.

What are the Role Requirements?

  • High School Diploma or equivalent required.
  • Previous experience in a Call Center environment is preferred.
  • Familiarity with Dish Network is preferred.
  • Basic home networking skills and experience with associated software and hardware is preferred.
  • Professionalism and a demonstrated commitment to providing excellent customer service.
  • Strong written and verbal communication skills.
  • Must be proficient with Microsoft Office programs.
  • Ability to be organized, detail-oriented, and to work effectively in a fast-paced environment.
  • Ability to work cooperatively and respectfully with others.
  • Must possess exceptional organizational and time-management skills, including the ability to balance and prioritize simultaneous projects and tasks.
  • Must present the ability to execute job duties under stressful circumstances such as last-minute deadlines or other difficult situations.
  • Must have a valid driver’s license and reliable transportation.

What's in it for you?

  • Comprehensive benefits package, including 401(k) with company match
  • Generous paid time off programs
  • Competitive compensation plan
  • Employee referral program
  • Great work environment
  • Opportunities for advancement
  • Discounted apartment home

Grow a Career with Edward Rose & Sons!

Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.

Our Mission, Vision, and Values:

We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.

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