Disability Work Jobs (NOW HIRING)

Under the general direction of the Director of the Student Disability and Accessibility Center (SDAC) and day-to-day consultation with other disability advisors, the Disability Advisor is responsible for planning, developing, delivering, and evaluating comprehensive, integrated disability support services and accommodations for eligible students.  Performs complex and sensitive work with and on behalf of students with disabilities, including students in crisis and those seeking assessment. Performs duties as a member of the Health and Wellness Services team (HWS) and as part of the Division of Enrollment Management and Student Affairs.

• Determines eligibility and disability accommodations through an interactive process with each student, including but not limited to intake interviews. Interprets complex diagnostic assessment results, neurological reports, and related CSU/CSUMB policies to verify eligibility for SDAC services.  Provides in-depth advising on eligibility; facilitates student understanding of the relationship  between their functional limitations, barriers, authorized accommodations, self-advocacy,  learning outcomes, and retention strategies. Interprets and applies federal and state mandates, including the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and the related California statutes, interprets and utilizes CSU policy, including but not limited to the Policy for the Provision of Accommodations and Support Services to Students with Disabilities and the Policy on Service and Emotional Support Animals on Campus, to determine eligibility and verification of specific disabilities.
• Provides disability management consultation, interventions, and confidential counseling to all SDAC students as needed, especially during peak times.
• Suport students with housing accommodations during non-peak time advising periods.
• Provides students with a thorough understanding of SDAC resources and the student responsibilities to self-advocate for services. Refers to on- and off-campus services for further assessment and advises students about the referral process for off-campus disability services.
• Develops, implements, monitors, intervenes, and modifies individualized student action plans and evaluates each student's progress through various methods.

Continuing Student Disability Advising:  

• Completing the interactive process between semesters and academic years for students.
• Engages in frequent to constant interaction with students, parents, faculty, and staff to perform student advising and related support functions.
• Addresses students, parents, faculty, and staff complaints and conflicts regarding equal access to the educational process; recommends and facilitates solutions to problems for which campus precedents may not exist.
• Facilitates and/or delegates urgent consultations to ensure timeliness and case-by-case student consideration.

• Maintains files on each student in a highly confidential manner; documents timely records in  SDAC's student file database and other university systems as applicable.
• Upholds professional standards, policies, CSU mandates, executive orders, and procedures to serve all CSUMB students.

Outreach and Presentation:

• Support SDAC outreach during campus events, at SDAC & HWS events, and other opportunities

Working knowledge of procedures and activities of the program to which assigned; including demonstrated knowledge of the methods and problems of disability management work, including organizational and program management.      

Thorough knowledge of the principles of individual and group behavior.  General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned.  Working knowledge of student services programs outside the program to which immediately assigned.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex studentrelated matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature;  interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.   

Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. 

Three years working with students with disabilities in higher education is preferred. A master's degree in Social Sciences, Social Work, Student Development, Rehabilitation Counseling, or a directly related field.

Demonstrated familiarity with solving problems related to requirements of the ADAAA, Rehabilitation Act and other disability-related policies as applied to higher education. Advanced skill providing cross-cultural disability management advising; understanding of compensatory learning strategies/techniques, and learning skills instruction. Advanced knowledge of adult learning disability assessment reports. Knowledge and experience implementing best practices to improve retention and graduation rates of underrepresented, first generation, and diverse college students with disabilities. Demonstrated ability to: independently obtain, compile, analyze, interpret and evaluate information and medical data; effectively convey ideas, concepts and recommendations in clear, concise reports and presentation formats; lead and serve on teams; adapt and be flexible to change in the work environment; provide outstanding customer service.

Knowledge of assistive technology used by students in higher education. Prior academic advising or student services experience in a public four-year university. Second language fluency (speaking/writing). Working knowledge of FERPA and other federal regulations related to the release of educational records to third parties, general university policies and procedures, and academic program requirements.

Thorough knowledge of office systems and ability to use a broad range of technology, systems, and packages. Technical fluency with: Microsoft Office, Google Suite, Accessible Information Management System, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system.

• This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
• This position has been designated as a sensitive position with:

• • responsibility or access/possession of building master or sub-master keys for building access
  • access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.

• This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Pr...