Disability Program Manager Jobs in Rhode Island (NOW HIRING)

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.Job Posting Title:Access Case Manager, Deaf & Hard of Hearing SpecialistPosition Type:Professional / UnclassifiedDepartment:LSUAM AA - SA - H&WB - DS - Administration (Jaelyn Hickman (00063846))Work Location:0124 William P. Johnston Hall - OfficePay Grade:ProfessionalJob Description:

Reporting to the Assistant Director of Policy, Procedures & Operations, the Access Case Manager will directly advise students with disabilities, specifically students who are hard of hearing or deaf, determine services and accommodations based on documentation, and coordinate contracted services and transient employee schedules. The Access Case Manager will serve as an advocate and liaison between registered students and campus departments.

GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE

• Analyze and interpret disability-related documentation to determine eligibility for services and accommodations for students with disabilities.

• Serve as an advocate and liaison between students and campus departments to facilitate participation in university programs in accordance with the ADA, Section 504, and any related university policies and/or procedures.

• Provide orientation and mobility training and assistance to students directly, and coordinate these services for students

• Assist with note-taking software and the provision of auditory and interpreting access

• Assist with coordinating DS testing services, if applicable

• Participate in campus outreach and educational opportunities to advocate for students with disabilities

OPPORTUNITIES FOR LEADERSHIP

Improve Departmental Outreach

The Access Case Manager will provide leadership in developing and implementing a plan to expand outreach and access services for our students who are hard of hearing and deaf. As a result, Disability Services will be able to enhance the level and scope of access services for our hard-of-hearing and deaf students while helping build a more accessible campus community for all students with disabilities. The Access Case Manager will lead, train, and implement a campus auditory and interpreting access plan in order to improve support for this unique population of students.

Revise Departmental Policies & Practices to Ensure Student Support

Longstanding policies and practices only work if they don't make it harder for our students to access the critical services and assistance they need. The Access Case Manager will assist the office in examining and revising practices and policies to create more efficient, effective processes focused on the user experience.

ATTRIBUTES OF THE SUCCESSFUL CANDIDATE

• Demonstrates a knowledge of disability-related issues, especially the provision of accommodations, and how various disabilities contribute to an educational setting.

• Committed to advocating for students and supporting institutional and divisional priorities and initiatives.

• Does not start with "no" when addressing student concerns or requests, but instead works to find innovative ways to solve problems and meet the needs of students with disabilities.

• Possesses the ability to navigate complex systems and provide ideas on how to mitigate challenges students may face within these structures.

• Collaborates well with others across campus to solve problems and mitigate barriers that prevent students with disabilities from realizing their educational goals.

• Willingness to admit to and learn from mistakes and help others through mistakes they make in a way that fosters positive personal and team growth.

• Can communicate with clarity, direction, and conviction in person, in written communication, and in virtual spaces.

ABOUT THE DIVISION OF STUDENT AFFAIRS PRIORITIES

Three priorities guide our work in the Division of Student Affairs. Foremost, we maintain a commitment to quality which is rooted in the belief that LSU students deserve our best effort. Every interaction we have with students should communicate care, relevance, polish, and attention to detail. We work to ensure every space, place, and staff-to-student interaction communicates a sense of home to students. Finally, we design programs, services, events, and experiences with everyone in mind.

JOB RESPONSIBILITIES

Direct Student Support - 60%

Serve as an advocate and liaison between students and campus departments to facilitate participation in University programs. Advise students with disabilities regarding their rights and responsibilities under the ADA, Section 504, and any related university policies and/or procedures. Analyze and interpret disability-related documentation to determine eligibility for services and accommodations for students with disabilities. Work directly with students with a variety of hearing impairments to determine a plan of safety, academic access, and transportation/navigation needs on LSU Campus. Assist Access Manager, Visual Impairment Specialist with orientation and mobility dual impairment - low vision/blind and DHH. Assist and lead efforts to create accessible text and academic supplies between faculty and students.

Program Support - 20%

Assist in the development, implementation, and assessment of appropriate academic support services and accommodations under ADA, Section 504, and any related university policies and/or procedures. Assist the office and university in the development and update of policies, procedures, and informational materials related to students with disabilities. Serve as the key Disability Services staff member who coordinates the development, implementation, and assessment of programs for students who are hard of hearing and deaf to increase retention, graduation, high academic achievement, and career transition of students with disabilities.

Quality Control - 15%

Assist the Assistant Director in tracking statistics and performing assessments of programs and activities for student advocacy and guidance. Assist in the development, implementation, and assessment of the department's strategic plan and disability awareness strategic plan.

Other duties as assigned - 5%

This includes, but is not limited to, efforts that support broad divisional and institutional goals, such as at least 40 hours per year spent supporting divisional initiatives such as Move-in Day, Welcome Week, Family Weekend, and Career Expo.

MINIMUM QUALIFICATIONS

• Bachelor's degree in a related field and specific training in working with persons who are hard of hearing and deaf.

• Access Technology experience and Orientation Mobility experience.

• Working knowledge of how to interpret audiograms.

• LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply- a degree is not required as long as the candidate meets the required years of experience specified in the job description.

PREFERRED QUALIFICATIONS

• Master's degree in Rehabilitation Counseling, Social Work, Counseling, or directly related field.

• Certification: Orientation and Mobility Specialist (COMS)

• Experience with Access Technology Consultations and Case management

• Working Knowledge of how to interpret audiograms.

• Experience working in higher education.

• Experience working with adolescents and/or adults with disabilities, particularly students who are hard of hearing and deaf.

• Experience reading and interpreting disability-related documentation for students.

SPECIAL REQUIREMENTS/EXPECTATIONS

Ability and willingness to work some evening and weekend hours.

This position and/or position's responsibilities require work directly with minors. Finger printing and National Sex Offender Registry check required per FASOP HR-04.

As with all LSU employees, this position, due to its title and/or responsibilities, has an obligation to assist students in obtaining necessary services. Should a student appear to need or seek assistance with emotional, behavioral, or mental health-related issues, they should be referred to the appropriate service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students, or the appropriate law enforcement agency. The employee, outside of the rights contained in FERPA, ADA, and Section 504, should create no impression of client or patient confidentiality.

APPLICATIONS

Applications will be accepted online on the LSU Careers website. The department will begin reviewing applications immediately and continue to accept applications and nominations until the position is filled. However, in order to assure the fullest consideration, candidates are encouraged to have complete applications submitted by May 15, 2026. Requested application materials include a letter of interest; curriculum vitae or resume; and the names, telephone numbers, and e-mail addresses of at least three professional references. Salary will be competitive and commensurate with qualifications. An offer of employment is contingent on a satisfactory pre-employment background check.

Additional Job Description:Special Instructions:Requested application materials include a letter of interest; curriculum vitae or resume; and the names, telephone numbers, and e-mail addresses of at least three professional references. For questions or concerns regarding the status of your application or salary ranges, please contact Jaelyn Hickman at 225-578-7100 or jhickman2@lsu.edu.Posting Date:April 23, 2026Closing Date (Open Until Filled if No Date Specified):August 21, 2026Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university's ability to employ individuals in certain positions.

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