This role is responsible for selling DIRECTV services to residential and business customers through a combination of inbound lead management, outbound prospecting, and participation in community ...
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This role is responsible for selling DIRECTV services to residential and business customers through a combination of inbound lead management, outbound prospecting, and participation in community ...
New
This role is responsible for selling DIRECTV services to residential and business customers through a combination of inbound lead management, outbound prospecting, and participation in community ...
This role is responsible for selling DIRECTV services to residential and business customers through a combination of inbound lead management, outbound prospecting, and participation in community ...
Field Technician
Atlanta, GA · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Field Technician
Atlanta, GA · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Maintenance Technician
Austin, TX · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Maintenance Technician
Austin, TX · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Field Technician
Austin, TX · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Field Technician
Austin, TX · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Wire Technician
Cedar Rapids, IA · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Wire Technician
Cedar Rapids, IA · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Cable Installation Technician
Austin, TX · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Cable Installation Technician
Austin, TX · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Installation Technician
Philadelphia, PA · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Installation Technician
Philadelphia, PA · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Cable Installer
Dallas, TX · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Cable Installer
Dallas, TX · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Internet Technician
Cedar Rapids, IA · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Internet Technician
Cedar Rapids, IA · On-site
$12.80 - $30.50/hr
Positions available for Burlington and Dubuque, Iowa service areas. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting ...
Telecommunications Technician
Dallas, TX · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Telecommunications Technician
Dallas, TX · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Cable Installation Technician
Chicago, IL · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Cable Installation Technician
Chicago, IL · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Field Technician
Chicago, IL · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Field Technician
Chicago, IL · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Installation Technician
Houston, TX · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Installation Technician
Houston, TX · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Wire Technician
Houston, TX · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Wire Technician
Houston, TX · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Cable Technician
Philadelphia, PA · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Cable Technician
Philadelphia, PA · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Installation Technician
Chicago, IL · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Installation Technician
Chicago, IL · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Cable Installation Technician
Houston, TX · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Cable Installation Technician
Houston, TX · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Maintenance Technician
Houston, TX · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Maintenance Technician
Houston, TX · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Installation Technician
Austin, TX · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Installation Technician
Austin, TX · On-site
$23.50 - $27.96/hr
This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether ...
Directv Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do directv customer service jobs pay per hour?
As of Sep 13, 2026, the average hourly pay for directv customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is a DIRECTV Customer Service representative?
DIRECTV Customer Service representatives are professionals who assist customers with inquiries, account management, billing issues, technical support, and troubleshooting for DIRECTV services. They handle questions about programming packages, service outages, equipment issues, and help customers upgrade or change their service. Their goal is to ensure customer satisfaction by providing effective solutions and clear information.
What are the key skills and qualifications needed to thrive as a DIRECTV Customer Service representative?
To thrive as a DIRECTV Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and knowledge of DIRECTV products and services is typically expected. Patience, active listening, and a positive attitude help build rapport with customers and resolve issues efficiently. These skills are crucial to ensure customer satisfaction, retention, and effective resolution of service inquiries.
What are some common challenges faced by DIRECTV Customer Service representatives, and how can applicants prepare for them?
DIRECTV Customer Service representatives often handle high call volumes and may encounter frustrated customers experiencing technical issues or billing concerns. Applicants should be prepared to demonstrate patience, strong problem-solving skills, and the ability to communicate clearly and empathetically. Familiarity with DIRECTV products and troubleshooting steps can also be beneficial. Practicing active listening and staying calm under pressure will help you succeed in this fast-paced, customer-focused environment.
What is the difference between Directv Customer Service vs Directv Technical Support?
| Aspect | Directv Customer Service | Directv Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma; technical knowledge of satellite systems |
| Work Environment | Call centers, remote or in-office customer interactions | Remote or on-site troubleshooting, technical assistance |
| Employer & Industry Usage | Telecommunications, entertainment services | Telecommunications, satellite TV providers |
| Common Search & Comparison | Customer service roles, support positions | Technical support, troubleshooting jobs |
Directv Customer Service primarily focuses on assisting customers with billing, account inquiries, and general questions. In contrast, Directv Technical Support involves diagnosing and resolving technical issues related to satellite service and equipment. Both roles require strong communication skills, but Technical Support demands more technical knowledge. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.
Is Directv Customer Service a good place to work?
Directv Customer Service roles typically involve assisting customers with technical issues and account inquiries, often requiring strong communication skills and familiarity with customer service tools. The work environment can vary, but many employees find the position offers stable employment with opportunities for advancement and skill development. Overall, it can be a suitable job for those interested in customer support within the telecommunications industry.
More about Directv Customer Service jobs
What cities are hiring for Directv Customer Service jobs?
Cities with the most Directv Customer Service job openings:
What states have the most Directv Customer Service jobs?
States with the most job openings for Directv Customer Service jobs include:
What job categories do people searching Directv Customer Service jobs look for?
The top searched job categories for Directv Customer Service jobs are:
DIRECTV Account Executive - Multifamily
Kennesaw, GA • On-site
Full-time
Medical, Dental, Life, Retirement, PTO
Posted 3 days ago
New
Job description
DSI is seeking a motivated and customer-focused DIRECTV Sales Representative to join our growing sales team in Urbandale, Iowa or Kennesaw, GA. This role is responsible for selling DIRECTV services to residential and business customers through a combination of inbound lead management, outbound prospecting, and participation in community events and trade shows.
The ideal candidate is a positive, goal-oriented individual who thrives in a team environment, enjoys building relationships, and is committed to delivering an outstanding customer experience. This position requires strong communication skills, consistent follow-up, organizational discipline, and a culture-first mindset.
Key Responsibilities
- Manage and respond promptly to inbound sales leads via phone, email, and other communication channels.
- Generate new business through outbound calling, prospecting, referrals, and follow-up activities.
- Sell DIRECTV products and services to residential and commercial customers.
- Maintain a professional, consultative sales approach focused on understanding customer needs and delivering the right solution.
- Participate in trade shows, community events, partner events, and other sales opportunities throughout the year.
- Track and manage sales opportunities through the sales pipeline from initial contact to completed sale.
- Maintain accurate records of customer interactions, activities, and opportunities within company systems.
- Provide timely follow-up on all customer inquiries and sales opportunities.
- Review weekly and monthly pipeline activity with leadership and peers.
- Collaborate with teammates to share best practices, support team goals, and contribute to a positive work environment.
- Represent DSI and DIRECTV with professionalism, integrity, and enthusiasm.
Qualifications Required
- Previous sales experience, customer service experience, or a combination of both.
- Strong verbal and written communication skills.
- Ability to build rapport and establish trust with customers.
- Excellent organizational and time-management skills.
- Comfortable making outbound calls and working with sales goals.
- Proficiency with Microsoft Office and CRM systems.
- Ability to work full-time from the Urbandale, IA or Kennesaw, GA office.
Preferred
- Experience in telecommunications, technology, satellite TV, internet, or related industries.
- Experience working trade shows, events, or face-to-face sales opportunities.
- Proven track record of meeting or exceeding sales goals.
Requirements
- Previous experience selling into the MDU space is required
- 10+ years of sales experience is required
- 5+ years of management experience is required
- Knowledge of the telecommunications & entertainment industry is preferred
Benefits
- Medical, Dental & Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
- 401k Plan with employer matching
- Paid vacation, personal/sick days, and bereavement time
- Employee Profit Sharing Program
- 50% AT&T wireless discount
- Paid training
- Advancement opportunities, we prefer to promote from within!