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Directory Assistant Jobs in Wisconsin (NOW HIRING)

Illuminus

Medication Admin Assistant (TMA)

Blue River, WI · On-site

$19.50 - $25.50/hr

Be current on the federal nurse aid directory. * Current CPR Certification and ability to maintain. * A Licensed Practical Nurse may be employed as a Medication Administration Assistant when ...

Illuminus

Medication Admin Assistant (TMA)

Blue River, WI · On-site

$19.50 - $25.50/hr

Be current on the federal nurse aid directory. * Current CPR Certification and ability to maintain. * A Licensed Practical Nurse may be employed as a Medication Administration Assistant when ...

Illuminus

Medication Admin Assistant (TMA)

Blue River, WI · On-site

$19.50 - $25.50/hr

Be current on the federal nurse aid directory. * Current CPR Certification and ability to maintain. * A Licensed Practical Nurse may be employed as a Medication Administration Assistant when ...

Dental Care Alliance

Dental Assistant

Racine, WI

$18 - $25/hr

As a Dental Assistant you are an integral part of care team in providing support to the office and ... directory. Qualifications Qualifications: * Two years or more on-the-job-experience (with ...

Dental Care Alliance

Dental Assistant

Manitowoc, WI

$21 - $25/hr

As a Dental Assistant you are an integral part of care team in providing support to the office and ... emergency telephone directory. Qualifications Qualifications: * One year or more on-the-job ...

Dental Care Alliance

Dental Assistant

Manitowoc, WI · On-site

$21 - $25/hr

As a Dental Assistant you are an integral part of care team in providing support to the office and ... emergency telephone directory. Qualifications Qualifications: * One year or more on-the-job ...

Dental Care Alliance

Dental Assistant

Racine, WI · On-site

$18 - $25/hr

As a Dental Assistant you are an integral part of care team in providing support to the office and ... telephone directory. Qualifications: * Two years or more on-the-job-experience (with supporting ...

Dental Care Alliance

Dental Assistant

Manitowoc, WI · On-site

$21 - $25/hr

As a Dental Assistant you are an integral part of care team in providing support to the office and ... emergency telephone directory. Qualifications Qualifications: * One year or more on-the-job ...

Dental Care Alliance

Dental Assistant

Manitowoc, WI · On-site

$21 - $25/hr

As a Dental Assistant you are an integral part of care team in providing support to the office and ... telephone directory. Qualifications: * One year or more on-the-job-experience (with supporting ...

New

Optime Tech

Desktop Technician

Mineral Point, WI · On-site

$20.25 - $25.75/hr

Support Active Directory administration. * Perform routine maintenance, software installations, and Windows updates. * Assist with server support and infrastructure maintenance. * Maintain ...

Dental Care Alliance

Dental Assistant

Milwaukee, WI · On-site

$30/hr

As a Dental Assistant you are an integral part of care team in providing support to the office and ... telephone directory. Qualifications: * One year on-the-job-experience (with supporting ...

Dental Care Alliance

Dental Assistant

Milwaukee, WI

$30/hr

As a Dental Assistant you are an integral part of care team in providing support to the office and ... directory. Qualifications Qualifications: * One year on-the-job-experience (with supporting ...

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Directory Assistant information

What is the difference between Directory Assistant vs Receptionist?

AspectDirectory AssistantReceptionist
Primary RoleManaging directory inquiries, providing contact information, and assisting visitors with directionsGreeting visitors, answering phones, and handling front desk duties
Work EnvironmentOffice settings, often in large organizations or directories servicesFront desk areas in offices, hotels, or healthcare facilities
Required CredentialsHigh school diploma; communication skills; familiarity with directory systemsHigh school diploma; customer service skills; communication skills

While both roles involve front-facing communication, a Directory Assistant primarily manages directory inquiries and contact information, whereas a Receptionist handles visitor greeting, phone calls, and front desk operations. The roles often overlap in customer service skills but differ in specific responsibilities and work environments.

What is a directory assistant?

Directory Assistants are professionals who help individuals locate contact information, such as phone numbers and addresses, for people, businesses, or organizations. Traditionally, they worked for telephone companies, responding to inquiries from callers seeking specific listings. Today, their role may also include managing digital databases, assisting with online directory searches, and providing customer service. They must be detail-oriented, have strong communication skills, and be knowledgeable about privacy regulations pertaining to personal information.

What are the key skills and qualifications needed to thrive as a directory assistant, and why are they important?

To thrive as a Directory Assistant, you need strong communication skills, attention to detail, and proficiency in handling customer inquiries, often with a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer relationship management (CRM) software is typically required. Patience, professionalism, and problem-solving abilities are vital soft skills for delivering excellent customer service. These skills ensure accurate information delivery, efficient call handling, and a positive experience for callers.

What are some common challenges directory assistants face when managing large volumes of information requests?

Directory Assistants often handle a high volume of calls and inquiries, which can be challenging when requests come in rapidly or involve complex information. Staying organized and maintaining accuracy under pressure is essential, as providing incorrect contact details can impact customer satisfaction. Additionally, Directory Assistants must be comfortable using multiple databases and directory systems while maintaining a friendly, helpful demeanor. Strong communication skills and attention to detail are key to overcoming these challenges and ensuring efficient service.

What jobs does a directory assistant do?

A directory assistant helps callers find contact information for businesses, organizations, or individuals, often working in call centers or customer service environments. They use phone directories, databases, or online tools to provide accurate information quickly and may handle inquiries via phone, email, or chat. Strong communication skills and familiarity with directory resources are essential for this role.

What are popular job titles related to Directory Assistant jobs in Wisconsin?

For Directory Assistant jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Directory Assistant jobs in Wisconsin look for?

The top searched job categories for Directory Assistant jobs in Wisconsin are:

What cities in Wisconsin are hiring for Directory Assistant jobs?

Cities in Wisconsin with the most Directory Assistant job openings:

Directory Assistant jobs near you
Infographic showing various Directory Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Medication Admin Assistant (TMA)

Illuminus

Blue River, WI • On-site

$19.50 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Description:

Auburn Homes and Services of Chaska, an Illuminus Community, offers assisted living, memory support, and short-term rehabilitation and long-term skilled nursing care to older adults. Auburn Homes and Services has provided care in Carver County since 1928, and strives to empower residents to live with purpose and passion.


The Medication Administration Assistant, under the direction and supervision of a Registered Nurse, prepares, administers and records medications as directed and per policy.


ESSENTIAL JOB FUNCTIONS:

  • Maintains and actively promotes effective communication with all individuals.
  • Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
  • Responsible for on-call services, as assigned.
  • Administers medications as prescribed and per healthcare policy.
  • Performs all necessary related functions, such as blood pressure checks and pulses in conjunction with the medication pass as needed.
  • Communicates changes in a resident’s condition to the nurse immediately and accurately.
  • Successfully completes required educational units annually.
  • Attends training sessions, staff meeting and in-services to stay current with information regarding drug therapies and healthcare processes.
  • Performs other duties, as assigned.
Requirements:
  • Commitment to quality outcomes and services for all individuals.
  • Ability to relate well to all individuals.
  • Ability to maintain and protect the confidentiality of information.
  • Ability to exercise independent judgment and make sound decisions.
  • Ability to adapt to change.


EXPERIENCE AND TRAINING:

  • Minimum age of 18 years old is required.
  • High school graduate or high school equivalency diploma.
  • Successful completion and certification of the State of Minnesota approved Mediation Administration Assistant training program.
  • Be current on the State of Minnesota nurse aide directory.
  • Be current on the federal nurse aid directory.
  • Current CPR Certification and ability to maintain.
  • A Licensed Practical Nurse may be employed as a Medication Administration Assistant when successfully completing the required educational units annually and maintaining licensure with the State of Minnesota.

Benefits:

  • 401(k) Retirement Plan with matching
  • Insurance: Health (HSA), Dental, Vision, Life, Disability insurance
  • Flexible schedule
  • Paid time off


Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart, and management support and consulting.


The people of Illuminus are not just our colleagues, our employees, our residents—they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.