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Director Workforce Planning Jobs in Tennessee (NOW HIRING)

Alana Home Care

Director of Workforce

Franklin, TN · On-site

$100K - $125K/yr

We're looking for a strategic, data-driven Director of Workforce to lead every aspect of our ... You'll oversee recruiting, onboarding, retention, employee engagement, workforce planning, and ...

RSI

Human Resources Director

Oak Ridge, TN · On-site

The HR Director oversees employee relations, talent acquisition support, performance management, compliance, workforce planning, administration, organizational development, and employee engagement ...

JMJ PHILLIP

Director of HR

Portland, TN · On-site

$150 - $220/hr

Talent Acquisition & Workforce Development * Oversee recruitment, onboarding, succession planning, and employee retention initiatives. * Develop leadership development and organizational training ...

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Director Workforce Planning information

What does a director of workforce planning do?

A Director of Workforce Planning is responsible for developing and implementing strategies to ensure an organization has the right number of employees with the appropriate skills to meet current and future business needs. This role involves analyzing workforce data, forecasting staffing requirements, and collaborating with executives and HR teams to align talent management with organizational goals. Directors of Workforce Planning also oversee workforce analytics, succession planning, and may help guide recruitment and training initiatives. Their work helps optimize organizational performance and supports long-term business growth.

How does a director of workforce planning typically collaborate with other departments to ensure organizational goals are met?

A Director of Workforce Planning works closely with HR, finance, and business unit leaders to align talent strategies with organizational objectives. This role often involves analyzing workforce data, forecasting staffing needs, and facilitating discussions to address skill gaps or succession planning. Regular collaboration ensures that hiring, training, and resource allocation support both current and future business priorities. Effective communication and strategic partnership with other department heads are key to anticipating needs and driving company-wide success.

What are the key skills and qualifications needed to thrive as a director of workforce planning, and why are they important?

To thrive as a Director of Workforce Planning, you need expertise in workforce analytics, strategic planning, and talent management, typically supported by a bachelor's or master's degree in human resources, business, or a related field. Proficiency with HRIS platforms, data visualization tools like Tableau or Power BI, and workforce planning software is highly valued. Strong leadership, communication, and change management skills help drive cross-functional collaboration and organizational alignment. These capabilities are critical for developing effective workforce strategies that align talent with business goals and optimize organizational performance.

What is the difference between Director Workforce Planning vs Workforce Analyst?

AspectDirector Workforce PlanningWorkforce Analyst
CredentialsBachelor's degree, often advanced degrees in HR, Business, or related fields; experience in strategic planningBachelor's degree in HR, Business, or related fields; analytical skills; sometimes certifications like SHRM-CP
Work EnvironmentStrategic, leadership-focused, cross-departmental collaborationData analysis, reporting, supporting HR and planning teams
Employer & Industry UsageCommon in large organizations, HR departments, and consulting firmsUsed across industries for workforce data analysis and planning support

The Director Workforce Planning oversees strategic staffing initiatives, workforce forecasting, and long-term planning, often leading teams and making high-level decisions. In contrast, a Workforce Analyst focuses on analyzing workforce data, generating reports, and supporting planning processes. While both roles require analytical skills and HR knowledge, the director role emphasizes leadership and strategy, whereas the analyst role is more data-focused and operational.

What are the most commonly searched types of Workforce Planning jobs in Tennessee?

The most popular types of Workforce Planning jobs in Tennessee are:

What are popular job titles related to Director Workforce Planning jobs in Tennessee?

For Director Workforce Planning jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Director Workforce Planning jobs in Tennessee look for?

The top searched job categories for Director Workforce Planning jobs in Tennessee are:

What cities in Tennessee are hiring for Director Workforce Planning jobs?

Cities in Tennessee with the most Director Workforce Planning job openings:

Director Workforce Planning jobs near you

Workforce Planning Manager

Nashville, TN • On-site

Simmons Bank
Commercial Banking • 1 - 5K employees

8.0

Company rating: 8.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

71st of 172 rated banks

People enjoy working here

Good employer

Recommended by parents

Learn more about Simmons Bankexternal

Full-time

Posted 21 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary

The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to deliver both service and sales outcomes. This role owns the Verint platform and drives centralized scheduling practices to create consistency, efficiency, and capacity across the branch network.

Essential Duties and Responsibilities

  • Administer and optimize the Verint workforce management platform, including forecasting, scheduling, and reporting.

  • Develop and maintain the retail staffing model aligned with transaction volume, sales activity, and customer demand patterns.

  • Create centralized scheduling frameworks to improve banker productivity and free up manager capacity.

  • Partner with Retail leadership to align staffing strategies with sales and service expectations.

  • Analyze workforce data (traffic, transactions, appointment trends) to recommend staffing adjustments and efficiencies.

  • Establish scheduling standards and governance across the retail network.

  • Monitor adherence, scheduling effectiveness, and productivity metrics to drive continuous improvement.

  • Provide insights into capacity gaps and optimization opportunities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Skills

  • Strong analytical mindset with experience translating data into staffing decisions.

  • Deep understanding of workforce management principles in a retail, contact center, or service environment.

  • Proven ability to influence leaders without direct authority.

  • High attention to detail with strong organizational skills.

  • Ability to balance operational efficiency with employee experience.

Technical/Computer Skills

  • Workforce Management Platforms (Verint preferred).

  • Advanced Excel (pivot tables, forecasting models, scenario analysis).

  • Data visualization/reporting tools (Power BI strongly preferred).

  • Scheduling methodologies and forecasting techniques.

Education and/or Experience

  • Bachelor's degree in business, finance, analytics, HR, or related field (or equivalent experience)

  • 5+ years of experience in workforce planning, operations analytics, or retail banking operations

  • Experience supporting multi-location or branch-based environments preferred

  • Experience with workforce optimization platforms (Verint strongly preferred)

Certificates, Licenses, Registrations

  • Workforce Management certification (e.g., SWPP, ICMI) - preferred, not required

  • Lean or process improvement certification (Six Sigma Green Belt, etc.) a plus

Other Qualifications (including physical requirements)

  • Problem-solving and critical thinking skills

  • Clear communication (translating data into actionable insights)

  • Stakeholder management across Retail leadership

  • Continuous improvement mindset

Other

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.

Skills Training:

  • Critical Thinking, Reading Comprehension, Systems Analysis,

  • Communication, Decision Making, Problem Solving, Project Management

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.

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