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Director Workforce Development Jobs in Reno, NV (NOW HIRING)

Concentra

Physician Clinic Medical Director

Sparks, NV

$230K - $290K/yr

... of America's workforce, one patient at a time. With a wide range of services and proactive ... Leadership development programs * Relocation assistance (when applicable) * Identity theft services

Concentra

Physician Clinic Medical Director

Sparks, NV

$230K - $290K/yr

... of America's workforce, one patient at a time. With a wide range of services and proactive ... Leadership development programs * Relocation assistance (when applicable) * Identity theft services

Concentra

Physician Clinic Medical Director

Sparks, NV

$230K - $290K/yr

... of America's workforce, one patient at a time. With a wide range of services and proactive ... Leadership development programs * Relocation assistance (when applicable) * Identity theft services

ASSA ABLOY

Regional Sales Manager

Reno, NV

... for workforce management, task management, material management and fire safety & security. At the ... the development of sales assets, with the opportunity to make recommendations direct to the ...

AtWork Personnel Services

Be Seen First

Career Service Advisor

Reno, NV · On-site

$24 - $27/hr

Conducts employer and job development sales activities such as employer calls and site visits ... Our customizable service portfolio focuses on direct-hire and flexible workforce solutions. Since ...

Panasonic North America

HR Data Analyst

Sparks, NV

Panasonic is seeking a HR Data Analyst, reporting to the Sr. Director Total Rewards for Panasonic ... workforce planning efforts. Data Strategy & Governance * Support the development and execution of ...

ID Logistics

General Manager

Reno, NV · On-site

$120K - $150K/yr

... development across multiple sites. Location: This is an on-site role that does not have opportunity ... Direct the operations of distribution, packaging, and transportation to achieve company objectives ...

Textron

Station Manager, Reno

Reno, NV · On-site

Direct and coordinate all service activities to meet customer schedules and goals. Manage daily ... Manage workforce headcount, schedules (time off request, attendance), payroll, and employee ...

Textron

Station Manager, Reno

Reno, NV

Direct and coordinate all service activities to meet customer schedules and goals. Manage daily ... Manage workforce headcount, schedules (time off request, attendance), payroll, and employee ...

Textron

Station Manager, Reno

Reno, NV · On-site

Direct and coordinate all service activities to meet customer schedules and goals. Manage daily ... Manage workforce headcount, schedules (time off request, attendance), payroll, and employee ...

U.S. Silica Company

Regional HR Manager

Reno, NV

$79.80K - $109.70K/yr

The Regional Human Resources Manager will report directly to the Director of Human Resources. The ... Support, advise, and counsel on leadership development and strategic workforce planning initiatives.

International SOS

Medical Services Coordinator

Reno, NV · On-site

... of direct clinical care. The Coordinator provides leadership in medical operations, quality ... Support development and implementation of site medical emergency response procedures. * Maintain ...

Elemental LED, Inc.

Machine Shop Supervisor

Reno, NV · On-site

The Economic Development Authority of Western Nevada (EDAWN) has awarded Elemental LED as the ... Ensures workforce is following established procedures and work instructions across fabrication ...

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Director Workforce Development information

See Reno, NV salary details

$16K

$85K

$129.1K

How much do director workforce development jobs pay per year?

As of Jun 1, 2026, the average yearly pay for director workforce development in Reno, NV is $84,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $109,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Workforce Development, and why are they important?

To thrive as a Director of Workforce Development, you need expertise in program management, workforce planning, and labor market analysis, often backed by a bachelor's or master's degree in human resources, business, or a related field. Familiarity with HR information systems (HRIS), data analytics tools, and workforce development certifications such as CWDP is typically required. Strategic thinking, leadership, stakeholder engagement, and excellent communication are standout soft skills for this role. These abilities are crucial for developing effective workforce strategies, aligning talent initiatives with organizational goals, and fostering partnerships that drive organizational and community success.

What are some common challenges faced by a Director of Workforce Development in aligning training programs with organizational goals?

A Director of Workforce Development often encounters the challenge of ensuring that training and development initiatives are closely aligned with both the immediate and long-term objectives of the organization. This requires staying updated on industry trends, regularly assessing workforce skill gaps, and collaborating with department leaders to anticipate future talent needs. Balancing budget constraints, rapidly changing technologies, and diverse learning preferences across the workforce can also present difficulties. Successful directors leverage data-driven strategies and maintain strong communication channels with stakeholders to overcome these challenges.

What does a Director of Workforce Development do?

A Director of Workforce Development leads efforts to design, implement, and oversee programs that enhance the skills and employability of a community's workforce. This role involves collaborating with businesses, educational institutions, and government agencies to identify workforce needs and create training programs that fill skill gaps. Directors often manage teams, secure funding, and evaluate the effectiveness of workforce initiatives. Their ultimate goal is to ensure that workers are prepared for current and future job opportunities, supporting both individual career growth and broader economic development.

What is the difference between Director Workforce Development vs Workforce Development Coordinator?

AspectDirector Workforce DevelopmentWorkforce Development Coordinator
CredentialsBachelor’s degree often required; advanced degrees preferred; experience in workforce programsAssociate or bachelor’s degree; relevant experience in workforce or community programs
Work EnvironmentLeadership role overseeing teams and programs; strategic planningOperational role supporting program implementation; administrative tasks
Employer & Industry UsageGovernment agencies, non-profits, educational institutionsCommunity organizations, government offices, training providers

The Director Workforce Development typically holds a higher-level leadership position, focusing on strategic planning and overseeing workforce programs. The Workforce Development Coordinator handles day-to-day program operations and supports implementation. Both roles are essential in workforce development initiatives but differ in scope and responsibilities.

What are the most commonly searched types of Workforce Development jobs in Reno, NV? The most popular types of Workforce Development jobs in Reno, NV are:
What job categories do people searching Director Workforce Development jobs in Reno, NV look for? The top searched job categories for Director Workforce Development jobs in Reno, NV are:
What cities near Reno, NV are hiring for Director Workforce Development jobs? Cities near Reno, NV with the most Director Workforce Development job openings:
Director Workforce Development jobs near you
Infographic showing various Director Workforce Development job openings in Reno, NV as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 12% Hybrid, and 7% Remote job distribution, with an average salary of $84,963 per year, or $40.8 per hour.
Director, Member Advocate Center

Director, Member Advocate Center

Affinity Development Group

Reno, NV

Full-time

Posted 25 days ago

Job description

Leadership Role in Contact Center Operations

Essential Duties And Responsibilities:

  • Provide strong, dynamic leadership that mentors, develops, and guides team members of all levels
  • Planning and management of staff, with an emphasis on recruiting and retaining all promotional staff through strategic workforce planning.
  • Organizes, oversees and assumes responsibility for contact center operations such as customer phone calls and emails, daily personnel activities, schedules and training, customer service and other administrative duties.
  • Manages performance to meet and exceed team and company performance goals and KPI's such as Service Level, Average Speed of Answer, Abandon percentage, etc.
  • Tracking and reporting performance metrics to include call efficiency, satisfaction rates, staffing utilization and turnover.
  • Monitoring results of Quality Assurance (QA) programs fostering continuous performance improvement
  • Develop and maintain effective organization of responsibility, including efficient recruiting, training, coaching, recognition, workflow patterns, performance standards, delegation of duties, staffing levels and supervision
  • Works with the department Managers and Supervisors to fulfill department staffing objectives by reviewing headcount, workload and shift requirements.
  • Collaborates with Managers and Supervisors on ensuring job expectations are communicated appropriately to all staff.
  • Ensures that all Managers and Supervisors are continually monitoring, appraising, coaching and reviewing all staff.
  • Planning and reviewing compensation
  • Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
  • Ensuring detailed records of communications are kept in database.
  • Conduct cross- departmental training sessions before, during, and after the launch of a promotion.
  • Contribute towards the completion of projects as work volume requires. Including, but not limited to escalated member and dealer issues.
  • Other duties as assigned

Requirements:

  • 10 years of Call center experience in a managerial role (customer service preferred)
  • Bachelor's degree preferred or equivalent combination of education and experience.
  • Minimum of 7 years' experience leading high performing team
  • Proficient in MS Office Suite (Outlook, Word, PowerPoint, Excel)
  • Proven leadership and management skills
  • Proven experience managing KPI's (metrics related to member satisfaction, performance levels related to inbound/outbound calls)
  • Ability to mentor, empower and develop employees
  • Superb decision making and problem-solving skills
  • Strong analytic skills
  • Takes initiative with strong planning and organizational skills
  • Excellent oral and written communication skills
  • Excellent customer service skills and phone etiquette
  • Flexible and able to adapt to change in a fast-paced environment
  • Positive thinker, able to stay calm under pressure
  • Excellent interpersonal skills with ability to work with all levels of Senior Management
  • Takes initiative towards process improvement to gain efficiencies within the department
  • Ability to establish and maintain effective working relationships with all levels of managers and staff
  • Must possess strong work ethic for success in a fast-paced dynamic work environment

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