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Director Workforce Development Jobs in Boston, MA

City Of Cambridge Massachusetts

Career Counselor

Cambridge, MA · On-site

$42K - $54K/yr

... Director of the Office of Workforce Development, and other program staff. * Facilitate employment-related workshops, orientations, and group presentations as assigned. * Participate in community ...

Fenway Health

Director of Behavioral Health

Boston, MA · On-site

The Director serves as a member of Fenway Health's Leadership Committee and is responsible for departmental strategy, operations, workforce development, financial stewardship, quality improvement ...

Fenway Health

Director of Behavioral Health

Boston, MA · On-site

$140K - $175K/yr

The Director serves as a member of Fenway Health's Leadership Committee and is responsible for departmental strategy, operations, workforce development, financial stewardship, quality improvement ...

FENWAY HEALTH

Director of Behavioral Health

Boston, MA · On-site

$140K - $175K/yr

The Director serves as a member of Fenway Health's Leadership Committee and is responsible for departmental strategy, operations, workforce development, financial stewardship, quality improvement ...

Fenway Health

Director of Behavioral Health

Boston, MA · On-site

$140K - $175K/yr

The Director serves as a member of Fenway Health's Leadership Committee and is responsible for departmental strategy, operations, workforce development, financial stewardship, quality improvement ...

City of Boston

Director, Forensic Lab

Boston, MA · On-site

$70 - $100/hr

Direct and manage all personnel operations for the Laboratory, including performance management, workforce development, succession planning, employee relations, and organizational leadership ...

City of Boston

Director, Forensic Lab

Boston, MA

$115K - $150K/yr

Direct and manage all personnel operations for the Laboratory, including performance management, workforce development, succession planning, employee relations, and organizational leadership ...

City of Boston

Director, Forensic Lab

Boston, MA · On-site

$117K - $153K/yr

Direct and manage all personnel operations for the Laboratory, including performance management, workforce development, succession planning, employee relations, and organizational leadership ...

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All JobsWorkforce Development JobsDirector Workforce Development JobsDirector Workforce Development Jobs in Boston, MA

Director Workforce Development information

See Boston, MA salary details

$17.4K

$92.6K

$140.7K

How much do director workforce development jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director workforce development in Boston, MA is $92,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $119,000.00 per year, depending on experience, location, and employer.

What does a director of workforce development do?

A Director of Workforce Development leads efforts to design, implement, and oversee programs that enhance the skills and employability of a community's workforce. This role involves collaborating with businesses, educational institutions, and government agencies to identify workforce needs and create training programs that fill skill gaps. Directors often manage teams, secure funding, and evaluate the effectiveness of workforce initiatives. Their ultimate goal is to ensure that workers are prepared for current and future job opportunities, supporting both individual career growth and broader economic development.

What are the key skills and qualifications needed to thrive as a director of workforce development, and why are they important?

To thrive as a Director of Workforce Development, you need expertise in program management, workforce planning, and labor market analysis, often backed by a bachelor's or master's degree in human resources, business, or a related field. Familiarity with HR information systems (HRIS), data analytics tools, and workforce development certifications such as CWDP is typically required. Strategic thinking, leadership, stakeholder engagement, and excellent communication are standout soft skills for this role. These abilities are crucial for developing effective workforce strategies, aligning talent initiatives with organizational goals, and fostering partnerships that drive organizational and community success.

What are some common challenges faced by a director of workforce development in aligning training programs with organizational goals?

A Director of Workforce Development often encounters the challenge of ensuring that training and development initiatives are closely aligned with both the immediate and long-term objectives of the organization. This requires staying updated on industry trends, regularly assessing workforce skill gaps, and collaborating with department leaders to anticipate future talent needs. Balancing budget constraints, rapidly changing technologies, and diverse learning preferences across the workforce can also present difficulties. Successful directors leverage data-driven strategies and maintain strong communication channels with stakeholders to overcome these challenges.

What is the difference between Director Workforce Development vs Workforce Development Coordinator?

AspectDirector Workforce DevelopmentWorkforce Development Coordinator
CredentialsBachelor’s degree often required; advanced degrees preferred; experience in workforce programsAssociate or bachelor’s degree; relevant experience in workforce or community programs
Work EnvironmentLeadership role overseeing teams and programs; strategic planningOperational role supporting program implementation; administrative tasks
Employer & Industry UsageGovernment agencies, non-profits, educational institutionsCommunity organizations, government offices, training providers

The Director Workforce Development typically holds a higher-level leadership position, focusing on strategic planning and overseeing workforce programs. The Workforce Development Coordinator handles day-to-day program operations and supports implementation. Both roles are essential in workforce development initiatives but differ in scope and responsibilities.

Is workforce development a good career?

A career in workforce development, including roles like Workforce Development Director, involves coordinating training programs and employment initiatives to improve workforce skills. It offers opportunities in public and private sectors, often requiring strong communication, project management, and knowledge of labor market trends. The field can be rewarding for those interested in community development and economic growth.

What are the most commonly searched types of Workforce Development jobs in Boston, MA?

The most popular types of Workforce Development jobs in Boston, MA are:

What are popular job titles related to Director Workforce Development jobs in Boston, MA?

For Director Workforce Development jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Director Workforce Development jobs in Boston, MA look for?

The top searched job categories for Director Workforce Development jobs in Boston, MA are:

What cities near Boston, MA are hiring for Director Workforce Development jobs?

Cities near Boston, MA with the most Director Workforce Development job openings:

Director Workforce Development jobs near you
Infographic showing various Director Workforce Development job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $92,576 per year, or $44.5 per hour.

Information Technology Manager/Information Security Officer - Career Centers

Action for Boston Community Development

Cambridge, MA • On-site

$81K - $83K/yr

Full-time

Medical, Retirement

Posted 11 days ago

Job description

Information Technology Manager/Information Security Officer - Career Centers
Department: Education, Training, and Youth Services
Employment Type: Permanent - Full Time
Location: Boston/Cambridge/Chelsea/Woburn/Malden
Compensation: $81,154 - $83,574 / year
Description
The Information Technology Manager & Information Security Officer is a hybrid leadership and hands-on technical role responsible for delivering secure, reliable and compliant technology operations across multi-MassHire Career Center systems.
This position serves as the primary ITS leader for Career Center programs, ensuring that infrastructure, systems, and support services enable staff to effectively deliver workforce development services to the community. The role operates in close partnership with the central ITS department while maintaining strong alignment with MassHire System Director.
The position also functions as the local Information Security Officer (ISO), ensuring adherence to organizational, state, and federal data security and privacy requirements, including those related to workforce development programs.
Key Responsibilities
IT Operations & Service Delivery
  • Oversee day-to-day IT operations across multiple Career Center sites, ensuring high availability and performance of systems and services
  • Supervise and Career Center support IT staff, including task management, coaching, and performance oversight
  • Ensure timely and effective end-user support, including ticket management, escalation, and resolution
  • Establish and maintain service standards and continuously improve the user experience across sites
  • Coordinate onsite and remote support coverage across all assigned locations

Infrastructure & Systems Management
  • Manage and maintain on-premise and cloud-based technology environments, including servers, networks, storage, and endpoint systems
  • Administer Microsoft 365 environment (Exchange, Teams, SharePoint, identity and access management) in alignment with organizational standards
  • Oversee network infrastructure, including connectivity between sites and secure remote access solutions
  • Ensure effective system backup, disaster recovery, and business continuity capabilities
  • Manage telephony and communication systems supporting Career Center operations
  • Maintain standardized configurations and technology environments across all sites

Information Security & Compliance
  • Serve as the designated Information Security Officer (ISO) for Career Center operations
  • Ensure compliance with all applicable federal, state, and program-specific requirements (e.g., WIOA, data privacy, internal controls)
  • In coordination with ITS Director and the Systems Director develop, implement, and maintain local information security policies and procedures in alignment with central ITS
  • Monitor and respond to security risks and incidents in coordination with the central ITS security function
  • Oversee identity and access management, including user provisioning, role-based access, and MFA enforcement
  • Conduct security awareness training and promote a culture of data protection among staff
  • Support audits, risk assessments, and compliance reviews

Program Systems & Data Management
  • Serve as the primary IT lead for Career Center systems, including workforce development platforms (e.g., MOSES)
  • Ensure system reliability, data integrity, and secure data handling practices
  • Support reporting, data exchange, and operational workflows tied to program requirements
  • Collaborate with program leadership to align technology solutions with service delivery needs

Vendor, Asset & Financial Management
  • Manage IT vendors and service providers in coordination with ITS and procurement
  • Support budgeting, forecasting, and lifecycle planning for IT assets, systems, and services
  • Maintain accurate inventory of hardware, software, and technology assets
  • Ensure compliance with procurement policies and funding requirements
  • Lead planning for technology upgrades, replacements, and site expansions

ADA & Accessibility Technology
  • Oversee assistive technology solutions to ensure compliance with ADA requirements
  • Maintain accessibility infrastructure and support staff in delivering inclusive services
  • Provide training and guidance on accessibility tools and best practices

Collaboration & Strategic Alignment
  • Act as a key liaison between Career Center leadership and the ITS department
  • Participate in IT strategic planning, including roadmap development and service improvements
  • Support cross-functional initiatives and organizational technology projects
  • Ensure alignment between program needs and enterprise IT standards

Skills, Knowledge and Expertise
  • Minimum of an Associate's Degree in Information Technology, Computer Science, or related field and three to five years of progressive IT experience including, systems, infrastructure and support required. Bachelor's degree preferred.
  • Must be able to travel regularly between Career Center locations.
  • Must be able to occasionally respond to urgent technical or security issues outside standard hours.
  • Relevant certifications in Microsoft, networking, or systems administration are preferred.
  • Strong knowledge of IT infrastructure, networking, and cloud-based systems
  • Understanding of information security principles, risk management, and compliance frameworks
  • Experience supporting regulatory environments (e.g., WIOA, government-funded programs) preferred
  • Ability to lead and support both strategic initiatives and hands-on technical work
  • Strong problem-solving and decision-making skills
  • Excellent communication and collaboration skills across technical and non-technical stakeholders
  • Ability to manage competing priorities in a dynamic, multi-site environment
  • Commitment to equity, accessibility, and service excellence

Expected Salary: $81,153.80 to $83,574.40 annually ($44.59 to $45.92/hour) USD. Salary scales are set according to an explicit compensation policy and relevant market data. Due to funding restrictions and our strong focus on internal parity, this salary is thoughtfully aligned with the duties expected for this role, and offers are firm.
Benefits
Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

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