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Director Service Operations Jobs in Columbia, SC

Chick-fil-A

Operations Director

Columbia, SC · On-site

$55K - $70K/yr

As an Operations Director, you'll work alongside the Operator and the rest of Director Team to set ... Demonstrate a High Level of Professionalism, Excellent Character, and Strong Customer Service ...

Chick-fil-A

Operations Director

Columbia, SC

$55K - $70K/yr

As an Operations Director, you'll work alongside the Operator and the rest of Director Team to set ... Demonstrate a High Level of Professionalism, Excellent Character, and Strong Customer Service ...

Allied Universal

Director of Operations

Columbia, SC · On-site

Allied Universal, North America's leading security and facility services company, offers rewarding ... As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction ...

Bonitz

Director of Operations

Columbia, SC · On-site

Under the direction of the Regional Director of Operations (RDO), oversees the operational segment ... Works with other operations to determine customer service capability and capacity. * In conjunction ...

EnerSys

Director National Accounts

Sumter, SC · On-site

$125K - $156K/yr

Job Purpose The Director of National Accounts is responsible for developing and leading national sales and service operations to meet or exceed assigned revenue, bookings, and profitability goals.

Chick-fil-A

Operational Director

Lexington, SC · On-site

$52K/yr

Learn valuable skills in customer service, leadership, and teamwork Requirements: * High school ... the operations of our business, having the opportunity to learn both Front of House and Back of ...

Chick-fil-A

Operational Director

West Columbia, SC · On-site

$52K/yr

Learn valuable skills in customer service, leadership, and teamwork Requirements: * High school ... the operations of our business, having the opportunity to learn both Front of House and Back of ...

Chick-fil-A

Operational Director

West Columbia, SC

$52K/yr

Learn valuable skills in customer service, leadership, and teamwork Requirements: * High school ... the operations of our business, having the opportunity to learn both Front of House and Back of ...

Chick-fil-A

Operational Director

Lexington, SC · On-site

$52K/yr

Learn valuable skills in customer service, leadership, and teamwork Requirements: * High school ... the operations of our business, having the opportunity to learn both Front of House and Back of ...

Compass Group

Director of Dining Services

Columbia, SC · On-site

$70K - $80K/yr

... service operations within a healthcare setting in Columbia, SC. Working as the Director of Dining Services you will be responsible for overseeing the day to day Foodservice operations. You will ...

Compass Group

Director of Dining Services

Columbia, SC · On-site

$70K - $80K/yr

... service operations within a healthcare setting in Columbia, SC. Working as the Director of Dining Services you will be responsible for overseeing the day to day Foodservice operations. You will ...

Compass Group

Director of Dining Services

Columbia, SC · On-site

$70K - $80K/yr

... service operations within a healthcare setting in Columbia, SC. Working as the Director of Dining Services you will be responsible for overseeing the day to day Foodservice operations. You will ...

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All JobsService Operations JobsDirector Service Operations JobsDirector Service Operations Jobs in Columbia, SC

Director Service Operations information

See Columbia, SC salary details

$31.5K

$99.6K

$166.1K

How much do director service operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director service operations in Columbia, SC is $99,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,800.00 and $125,400.00 per year, depending on experience, location, and employer.

What is a director of service operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What are the key skills and qualifications needed to thrive as a director of service operations?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What are some common challenges faced by a director of service operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the most commonly searched types of Service Operations jobs in Columbia, SC?

The most popular types of Service Operations jobs in Columbia, SC are:

What job categories do people searching Director Service Operations jobs in Columbia, SC look for?

The top searched job categories for Director Service Operations jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Director Service Operations jobs?

Cities near Columbia, SC with the most Director Service Operations job openings:

Director Service Operations jobs near you

Assistant Food Service Director

Trinity Services Group

Columbia, SC • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Wage Rate$45,000/yearOverview

Are you looking for a career with premium benefitsand the potential for growth? At Trinity Services Group, we have created somethingspecial, a better place to work and grow. Manyemployees start just expecting a paycheck but end upwith a rewarding career. We provide exceptionaltraining and a clear career path.

We are proud to be a military and veteran friendly employer.

Benefits

We care about our employees and offer benefits that support your health, finances, and career growth.

Medical, Dental & Vision Insurance

DailyPay - Work Today, Get Paid Today

401(k) Retirement Plan with Company Match

Paid Time Off (PTO)

Tuition Reimbursement

Paid Training

Career Advancement Opportunities

Life Insurance & AD&D Coverage

Voluntary Benefits including Short-Term Disability, Long-Term Disability, Critical Illness, Accident Coverage, and more.

About This Position

$45,000/year

 

The Assistant Food Service Director works with the Food Service Director to plan activities associated with running a large food service operation with one or more production kitchens. The Assistant Food Service Director is also responsible for supervising a group of food service workers that are involved with the preparation and distribution of food in the kitchen.

You will work onsite inside a jail/correctional facility.  You will report to a Food Service Director.  

Our ideal Assistant Food Service Director excels at the following:

  • Passionate about food and service

  • Experience with food handling regulations

  • Desire to always learn more

  • Work as a team member

  • Adapt to changes quickly

  • A strong leader and coach

Essential Functions/Main Responsibilities

  • Responsible for the guidance, training, and management of the facility food service operation.

  • You will hire, orient, train and issues corrective action (when applicable) to team members.

  • Develop positive connections with clients requires communicating with them.

  • Oversee the appropriate quantities of food are prepared and served according to facility or site plan.

  • Maintain accuracy of inventory in advance preparation of planned menu schedule.

  • Ensure that food items are stored properly.

  • Maintain all serving schedules to ensure all food items are served per menu specifications in a safe and appropriate manner according to departmental guidelines.

  • Maintain a sanitary environment following food service and Health Department codes and regulations.

  • Responsible for any state or other inspection of food service operation.

  • Other responsibilities as determined by our needs.

What You'll Need
  • High School Diploma or GED and/or equivalent experience. Must be at least 18 years of age.
  • Two years of management or supervisory experience in a food service position.
  • Three years of experience working in food service.
  • ServSafe Certification.
  • Must have experience with purchasing, inventory, ordering and receiving.
  • Experience managing and applying kitchen sanitation and safety standards and methods.
  • Knowledge of basic accounting and mathematical abilities to complete necessary reports.
  • Proficiency in all Microsoft Office applications and with food service management systems.
  • We prefer prior institutional food service or restaurant experience.
EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108

Employment Type: FULL_TIME

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