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Director Service Operations Jobs in Austin, TX (NOW HIRING)

Trinity Services Group

Food Service Director

Del Valle, TX · On-site

$55K - $60K/yr

This position oversees the kitchen's operational and financial responsibilities. This position supervises an Assistant Food Service Director and/or a team of Food Service Supervisors and/or Cooks who ...

NTT DATA Services

Client Delivery Senior Director

Austin, TX · On-site

$206K/yr

The role includes directing multiple concurrent solutions, overseeing private cloud service operations, ensuring alignment with enterprise architecture and lifecycle standards, and partnering with ...

Kendra Scott

Director, Outbound Operations

Austin, TX · On-site

Direct the overall business performance of outbound operations by establishing organizational priorities, operational standards, and accountability for safety, service, quality, productivity ...

Kendra Scott

Director, Outbound Operations

Austin, TX · On-site

Direct the overall business performance of outbound operations by establishing organizational priorities, operational standards, and accountability for safety, service, quality, productivity ...

Hilltop Residential

Service Manager

Austin, TX · On-site

$29 - $32/hr

Oversee turnkey operations; ensure vacant units are made rent-ready in a timely manner * Understand ... Work with community director to handle maintenance-related resident problems * Assist community ...

The Trail Conservancy

Park Operations Director

Austin, TX · On-site

$90K - $95K/yr

Park Operations Director Job Announcement Reports to: Chief of Park Operations Manages: Restoration ... related technical services. * Proactively assess landscapes, infrastructure, facilities ...

The Trail Conservancy

Park Operations Director

Austin, TX · On-site

$90K - $95K/yr

Park Operations Director Job Announcement Reports to: Chief of Park Operations Manages: Restoration ... related technical services. * Proactively assess landscapes, infrastructure, facilities ...

Tacodeli

Director of Operations

Austin, TX · On-site

Tacodeli is looking for a hands-on Director of Operations to lead our restaurants with heart ... Regularly spend time in restaurants, observing service, coaching teams, and ensuring operational ...

Hilltop Residential

Service Manager

Austin, TX · On-site

$29 - $32/hr

... operations; ensure vacant units are made rent-ready in a timely manner Understand and execute ... Maintenance Supervisor Maintenance Director Service Manager

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Showing results 21-40

All JobsService Operations JobsDirector Service Operations JobsDirector Service Operations Jobs in Austin, TX

Director Service Operations information

See Austin, TX salary details

$33.7K

$106.7K

$177.9K

How much do director service operations jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director service operations in Austin, TX is $106,734.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $134,300.00 per year, depending on experience, location, and employer.

What is a director of service operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What are the key skills and qualifications needed to thrive as a director of service operations?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What are some common challenges faced by a director of service operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the most commonly searched types of Service Operations jobs in Austin, TX?

The most popular types of Service Operations jobs in Austin, TX are:

What are popular job titles related to Director Service Operations jobs in Austin, TX?

For Director Service Operations jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Director Service Operations jobs in Austin, TX look for?

The top searched job categories for Director Service Operations jobs in Austin, TX are:

What cities near Austin, TX are hiring for Director Service Operations jobs?

Cities near Austin, TX with the most Director Service Operations job openings:

Director Service Operations jobs near you
Infographic showing various Director Service Operations job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $106,734 per year, or $51.3 per hour.

Food Service Director

Trinity Services Group

Del Valle, TX • On-site

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Wage Rate
$55,000 - 60,000/year
Overview
Are you looking for a career with premium benefits and the potential for growth? At Trinity Services Group, we have created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path.
We are proud to be a military and veteran friendly employer.
About This Position
The Food Service Director plans, direct and coordinate the activities of running a large food service operation with one or more production kitchens. This position oversees the kitchen's operational and financial responsibilities. This position supervises an Assistant Food Service Director and/or a team of Food Service Supervisors and/or Cooks who are involved with the preparation, serving and clean-up of food in a secure correctional facility. Other duties as determined by the needs of the business.
What You'll Need
  • High school diploma or Equivalent, and you must be at least 18 years of age.
  • Five years' of management or supervisory experience in a food service environment.
  • A valid driver's license is required.
  • ServSafe Certification.
  • Knowledge and experience managing and applying kitchen sanitation and safety standards and methods.
  • Knowledge of basic accounting and mathematical abilities to complete necessary reports High School Diploma or Equivalent.

Benefits
Trinity Services Group (TSG) offers comprehensive benefits to all regular-full time employees:
  • Medical w/prescription coverage
    • Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
  • Dental
  • Vision
  • Basic Life and Basic Accidental Death and Dismemberment Insurance
  • Short Term Disability
  • Long Term Disability
  • Voluntary benefits that can be selected to create the right package for you

TSG also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for:
  • Paid Time Off
  • Company Match for the 401(k) Retirement Savings Plan
  • We now also offer DailyPay providing you immediate access to earned wages.

EEO Statement
Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.
We maintain a drug-free workplace.
A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108

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