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Director Retention Jobs in Georgia (NOW HIRING)

EchoStar

Remote Retention Representative

Atlanta, GA

$70K/yr

Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the ... direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a ...

EchoStar

Remote Retention Representative

Atlanta, GA · On-site

$70K/yr

Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the ... direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a ...

EchoStar

Call Center Retention Rep - Remote

Savannah, GA · On-site

$34K/yr

Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the ... direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a ...

Private Club Marketing

Membership Director

Atlanta, GA · On-site

$90 - $140/hr

... Director to join their team in Atlanta, GA. This is a membership-focused role at the heart of club ... The ideal candidate will bring experience in member acquisition, retention strategy, and the ...

Maylan Group

Assistant Director

Decatur, GA · On-site

... retention, campus management, and delivery of high-quality education and care * Maintain strong relationships with our families, faculty, and vendors * Manage billing, licensing, and marketing ...

Maylan Group

Assistant Director

Decatur, GA · On-site

... retention, campus management, and delivery of high-quality education and care * Maintain strong relationships with our families, faculty, and vendors * Manage billing, licensing, and marketing ...

Mondo

Marketing Director

Atlanta, GA · On-site

$120K - $140K/yr

Director of Marketing Growth , location is Hybrid . The start date is ASAP for this Permanent ... Build and optimize marketing funnels to increase customer acquisition and retention. * Partner ...

Mondo

Marketing Director

Atlanta, GA · On-site

$140K - $175K/yr

Director of Marketing Growth , location is Hybrid . The start date is ASAP for this Permanent ... Build and optimize marketing funnels to increase customer acquisition and retention. * Partner ...

Emerald

Sales Director

Alpharetta, GA · On-site

$90 - $130/hr

Drive execution of sales strategies that support revenue growth and customer retention * Monitor ... Our Sales Directors play a critical role in coaching talent, improving sales effectiveness, shaping ...

Learning Care Group, Inc.

Director

Norcross, GA

In a Center Director, we look for committed individuals who want to have a positive impact in the ... Recruit, select, and retain quality staff. Job Requirements: * Must be at least 21 years of age.

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Director Retention information

What does a director retention do?

A Director of Retention is responsible for developing and implementing strategies to retain customers or clients and reduce churn. They analyze customer data, identify reasons for attrition, and work cross-functionally to improve customer satisfaction and loyalty. This role often involves leading a team, setting retention goals, and collaborating with marketing, sales, and product departments to enhance the customer experience. The Director of Retention plays a key part in maximizing long-term value from existing customers and ensuring sustained business growth.

What are the key skills and qualifications needed to thrive as a director retention, and why are they important?

To thrive as a Director of Retention, you need expertise in customer lifecycle management, data analytics, and retention strategy, usually backed by a bachelor's or master's degree in business, marketing, or a related field. Proficiency with CRM platforms, customer segmentation tools, and data visualization software is typically required. Outstanding leadership, communication, and problem-solving skills help you inspire teams and tailor retention initiatives effectively. These competencies are vital to drive customer loyalty, reduce churn, and achieve sustainable business growth.

What are the primary challenges a director retention faces when implementing new customer loyalty initiatives?

A Director of Retention often encounters challenges such as aligning cross-functional teams, integrating new technologies with existing systems, and accurately measuring the impact of loyalty programs. Navigating resistance to change, both internally and from customers, is common, as is maintaining personalized engagement at scale. Success in this role requires strong project management skills, the ability to analyze customer data, and effective communication across marketing, product, and customer service teams.

What is the difference between Director Retention vs HR Manager?

AspectDirector RetentionHR Manager
Primary FocusDeveloping retention strategies and reducing turnover at an organizational levelManaging overall HR functions, including recruitment, employee relations, and compliance
Required CredentialsBachelor's degree, experience in HR or talent management, strong communication skillsBachelor's or master's degree in HR, Business, or related field, HR certifications often preferred
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaborationHR departments, employee engagement activities, policy development

While both roles focus on employee management, the Director Retention specializes in strategies to retain talent and reduce turnover, often working at a strategic level. The HR Manager oversees broader HR functions, including recruitment, compliance, and employee relations, with retention being one component of their responsibilities.

What are the most commonly searched types of Retention jobs in Georgia?

The most popular types of Retention jobs in Georgia are:

What are popular job titles related to Director Retention jobs in Georgia?

For Director Retention jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Director Retention jobs in Georgia look for?

The top searched job categories for Director Retention jobs in Georgia are:

What cities in Georgia are hiring for Director Retention jobs?

Cities in Georgia with the most Director Retention job openings:

Director Retention jobs near you
Infographic showing various Director Retention job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Director, Product Management -- Subscriber Retention (Atlanta)

Warner Bros. Discovery

Atlanta, GA • On-site

$168K - $312K/yr

Full-time

Re-posted 19 days ago

Warner Bros. Discovery rating

8.1

Company rating: 8.1 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

20th of 78 rated media

Job description

A leading media company is looking for a Director of Product, Subscriber - Retention in Atlanta, GA. This role focuses on developing and executing retention strategies to enhance CNN's direct-to-consumer subscriptions. Responsibilities include product strategy, team leadership, and cross-functional collaboration. Ideal candidates should have over 6 years of product management experience, especially in retention metrics, and excellent leadership skills. Compensation ranges from $168,000 to $312,000, along with various benefits.
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