Director Remote People Operations Jobs in Virginia

The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY

Future Need - Actively Interviewing

Location: Remote in any United States jurisdiction not excluded from this job advertisement.

Drive the technical excellence of a 24/7 Amazon Web Services (AWS) platform serving millions of Veterans. As the Maintenance Technical Director, you support architecture, engineering, and maintenance activities supporting mission-critical applications for the Department of Veterans Affairs (VA).

Position Description: The Cloud Platform Maintenance Director supports the architecture, engineering, and maintenance of a healthcare platform while overseeing AWS cluster management, code governance, configuration management, certificate management, change control, and delivery of major technical artifacts.

Minimum/General Experience: 10 years of experience in cloud platform engineering and technical leadership

Minimum Education: Bachelor's Degree in computer science, information technology, systems engineering or related field

Essential Skills/Qualifications:

• Expert experience providing technical leadership for complex enterprise cloud platforms and mission-critical systems in an Agile SAFe environment
• Expert experience in system sustainment, platform engineering, and operational reliability practices
• Expert experience with AWS Elastic Kubernetes Service (EKS) cluster management, node operations, Amazon Machine Images (AMI) governance, and Kubernetes platform engineering
• Expert knowledge of AWS managed services (e.g., EKS, Relational Database Services/RDS, ElastiCache, DocumentDB, Kinesis, MSK, Athena)
• Expert ability to lead platform architecture design including high-level design (HLD) and low-level design (LLD) documentation, multi-region strategies, and system dependency mapping
• Excellent experience with Infrastructure as Code (IaC) using Terraform
• Excellent experience enforcing 100% IaC provisioning and automated drift detection
• Excellent knowledge of EC2-based services (e.g., Consul, Vault, MongoDB, Atlassian, Active Directory, Nexus, Postfix)
• Excellent understanding of Public Key Infrastructure (PKI) operations, TLS certificate lifecycle management, and secrets management using Vault and AWS Secrets Manager
• Above average experience with Change Control Board (CCB) facilitation, ServiceNow integration, and production change governance
• Knowledge of VA Technical Reference Model (TRM) compliance and VA Enterprise Architecture standards
• Knowledge of PI-level planning for platform engineering teams
• Experience supporting Federal Government programs and large-scale enterprise applications operating in cloud-based or hybrid environments
• Excellent verbal and written communication skills

General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment.

• Assignment Location - Remote
• Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Typing, communicating, repetitive motions.
• Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.
• Inside environmental conditions with protection from outside elements.

Security: Active Federal Civilian Public Trust clearance

• U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years

Federal Civilian Public Trust Consists of a review of up to but not limited to:

• Covers 10 year period and in some instances lifetime events
• OPM Security Investigations Index (SII)
• DOD Defense Central Investigations Index (DCII)
• National Agency Check (NAC) records
• FBI name check
• FBI fingerprint check
• Credit report check
• Written inquiries to previous employers and references listed on the application for employment
• Potential interviews with the subject, spouse, neighbors, supervisor, coworkers
• Law enforcement check
• Court records check
• Education check - Attendance and Degrees

Acceptable Credentials

Tasks/Activities include, but are not limited to:

• Maintains regular communication with the Contracting Officer's Representative (COR) and Government technical leadership
• Provides senior technical oversight for all architecture, engineering, and maintenance activities ensuring 99.995% incident-free availability for mission-critical applications
• Delivers and maintains the Architecture Package (HLD/LLD), architecture, engineering, and maintenance assessment, and maintenance plan within contractual timelines
• Leads the design and delivery of the Scheduling Event Bus to production, supporting enterprise scheduling across VistA and other healthcare applications
• Develops and implements the Multi-Region Enablement Plan including failover strategies, Recovery Time Objective (RTO)/Recovery Point Objective (RPO) definitions, and cost modeling for VA AWS GovCloud US-West and US-East environments
• Enforces 100% IaC provisioning via Terraform and ensures configuration drift detection runs at least weekly and is remediated within 3 business days
• Oversees certificate lifecycle management ensuring 100% of TLS certificates are renewed 30+ days prior to expiration using automated mechanisms
• Facilitates daily Change Control Board (CCB) meetings and ensures 100% of production changes are executed within Government-approved change windows with documented backout plans
• Delivers Monthly Maintenance Reports tracking all performance standards
• Identifies and escalates any objectives not meeting expectations
• Ensures all platform software operates on VA TRM-approved versions with no End-of-Life/End-of-Support (EOS) software in production

Compensation & Benefits: The annual projected pay range for this position is $113,585 - $150,164 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location.

Oxley Enterprises, Inc. offers a full array of benefits including:

• Medical, dental, vision and prescription drug coverage for you and your family.
• Life Insurance, short-term disability and long-term disability paid for by the Company.
• Supplemental coverages including Accident, Critical Illness, and Hospital.
• Additional Life insurance coverage for you and your dependents.
• 401k plan with various options to select based on your retirement goals.

Oxley Enterprises, Inc. is a certified service-disabled veteran-owned (SDVOSB), veteran-owned (VOSB), and woman-owned small business (WOSB) that has 26 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2025 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified.

All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law.

If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: careers@oxleyenterprises.com with the following information:

Subject Line: Accommodation Request

Provide a description of your accommodation request

Include your contact information: Full name, Email address, Best number to reach you (optional)

We participate in the E-Verify program. http://www.dhs.gov/E-Verify