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Director Remote Healthcare Operations Jobs in Rochester, NY

We empower healthcare professionals to become independent of their full-time job, by offering ... This is a remote position with a residency requirement of Rochester, New York. The ideal candidate ...

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In addition to direct engagement with providers, you will play a crucial role in pursuing and ... healthcare sales (dental, vet, fertility) highly desired. * Demonstrated consultative sales ...

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... care and treatment in a clinical setting - Safe, secure remote work location from which telehealth appointments can be conducted privately, securely, and confidentially - Consistent and reliable ...

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... care and treatment in a clinical setting - Safe, secure remote work location from which telehealth appointments can be conducted privately, securely, and confidentially - Consistent and reliable ...

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Director Remote Healthcare Operations information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do director remote healthcare operations jobs pay per year?

As of Aug 28, 2026, the average yearly pay for director remote healthcare operations in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What does a director of remote healthcare operations do?

A Director of Remote Healthcare Operations oversees and manages the delivery of healthcare services provided remotely, such as telemedicine, virtual care, and digital health programs. They are responsible for developing and implementing operational strategies to ensure high-quality patient care, regulatory compliance, and efficient use of technology. This role also involves coordinating teams, optimizing workflows, managing budgets, and analyzing performance metrics to improve service delivery. The director collaborates with clinical leaders, IT staff, and other stakeholders to support the organization's remote healthcare initiatives.

What are the key skills and qualifications needed to thrive as a director of remote healthcare operations?

To thrive as a Director of Remote Healthcare Operations, you need extensive experience in healthcare management, a relevant degree (such as an MHA or MBA), and knowledge of telehealth regulations and best practices. Familiarity with telemedicine platforms, healthcare analytics tools, and compliance systems like HIPAA is critical. Leadership, strategic thinking, and exceptional communication skills enable effective management of remote teams and cross-functional collaboration. These skills ensure the efficient delivery of high-quality remote healthcare services while maintaining regulatory compliance and organizational goals.

What are some common challenges faced by a director of remote healthcare operations, and how can they be addressed?

A Director of Remote Healthcare Operations often navigates challenges such as ensuring seamless communication among geographically dispersed teams, maintaining high standards of patient care remotely, and keeping up with evolving telehealth regulations. Overcoming these hurdles typically involves implementing robust digital communication tools, developing clear protocols and performance metrics, and investing in ongoing staff training. Building strong relationships with IT and compliance departments is also essential to support smooth operations and regulatory adherence.

What is the difference between Director Remote Healthcare Operations vs Healthcare Program Manager?

AspectDirector Remote Healthcare OperationsHealthcare Program Manager
Required CredentialsBachelor's or Master's in Healthcare Administration, Business, or related field; often requires experience in healthcare operationsBachelor's or Master's in Healthcare Management, Public Health, or related field; certification like PMP is common
Work EnvironmentOversees remote healthcare operations, collaborates with multiple departments, and manages teams virtuallyManages specific healthcare programs, often in a project-based setting, with some remote work
Employer & Industry UsageUsed by healthcare organizations, hospitals, and health systems for high-level operational leadershipCommon in healthcare organizations, public health agencies, and nonprofits for program oversight

The main difference is that a Director Remote Healthcare Operations focuses on overseeing overall remote healthcare functions and strategic leadership, while a Healthcare Program Manager manages specific healthcare programs and projects. Both roles require healthcare knowledge and leadership skills but differ in scope and responsibilities.

What are the most commonly searched types of Remote Healthcare Operations jobs in Rochester, NY?

The most popular types of Remote Healthcare Operations jobs in Rochester, NY are:

What are popular job titles related to Director Remote Healthcare Operations jobs in Rochester, NY?

For Director Remote Healthcare Operations jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Director Remote Healthcare Operations jobs in Rochester, NY look for?

The top searched job categories for Director Remote Healthcare Operations jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Director Remote Healthcare Operations jobs?

Cities near Rochester, NY with the most Director Remote Healthcare Operations job openings:

Infographic showing various Director Remote Healthcare Operations job openings in Rochester, NY as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $106,245 per year, or $51.1 per hour.

Operations Director (Remote - US Base)

Sutherland

Rochester, NY โ€ข Remote

Full-time

Posted 6 days ago


Job description

Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

Job Description

Sutherland is seeking a talented, strategic Operations Director to lead one of our rapidly expanding educational technology programs. We are a group of driven, supportive individuals dedicated to innovation and excellence. If you are looking to build a fulfilling career and possess the leadership expertise to accelerate our success, we want to work with you!

In this role, you will champion large-scale Business Process Outsourcing (BPO) and client programs, ensuring seamless execution and strategic alignment

Department Leadership: Manage daily operations and long-term projects for your specific unit.

Team Management: Hire, train, and supervise department staff, managers, and coordinators. Set clear performance goals.

Strategic Planning: Partner with executive leadership to design, budget, and execute organizational goals and growth initiatives.

Cross-Functional Collaboration: Work with other departments to streamline scholarship processing, family outreach, and system improvements.

Compliance & Reporting: Ensure all program or financial operations follow state laws, contractual obligations, and internal policies.

Qualifications

Our most successful candidates will have:

  • Education: Bachelor's degree in a relevant field.
  • Experience: 10+ years of progressive service delivery or Business Process Outsourcing (BPO) leadership experience, specifically in senior management roles overseeing large-scale programs with over 150+ headcount across multiple geographies or at the Director level.
  • Domain Expertise: Prior background in the educational technology (EdTech) sector is highly preferred.
  • Remote Leadership: Proven ability to effectively manage, mentor, and drive accountability with frontline managers in a distributed or remote environment.
  • Budget & Finance: Strong financial acumen with verified success in building strategic financial plans, auditing expense reports, and implementing cost-optimization strategies that deliver business savings.
  • Core Skills: Outstanding verbal and written communication abilities combined with decisive, data-driven decision-making and strong leadership traits.
Additional Information

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that allย 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.