Director Reliability Manager Jobs in Portland, OR

This is a transformational opportunity to shape and drive Indeed's enterprise SaaS strategy across multiple business functions, creating integrated solutions that enhance user experiences, improve productivity, and support company growth. As Director, Business Applications, you will define the vision, strategy, and operating model for a portfolio of SaaS platforms supporting Finance, HR, Sales, Marketing, Legal, Operations, and other functional areas.

You will guide senior managers, engineering leaders, product managers, and Agile teams, setting strategic direction, prioritizing portfolio roadmaps, and ensuring delivery of measurable business value. You will drive continuous improvement through platform optimization, enterprise integrations, data architecture, change management, and customer enablement programs. This role will also oversee enterprise Generative AI adoption, identifying high-value opportunities while promoting responsible and effective implementation. In partnership with Security, Legal, and Compliance teams, you will establish governance standards across the portfolio and oversee executive-level vendor relationships to maximize business outcomes and long-term value.

• Guide and develop a high-performing organization: Direct multiple functional areas through senior managers, engineering leaders, and product managers, fostering accountability, innovation, continuous improvement, and leadership development across product and engineering teams.
• Define and execute enterprise SaaS strategy: Own the vision, roadmap, and operating model for a multi-domain SaaS portfolio spanning Finance, HR, Sales, Marketing, Legal, Operations, and other business functions, balancing immediate business needs with long-term company objectives.
• Drive enterprise architecture, integration, and platform optimization: Establish a cohesive SaaS architecture strategy that improves platform interoperability, data accessibility, user experience, scalability, and operational efficiency through consolidation, integration, and modernization efforts.
• Drive enterprise-wide initiatives and influence senior leaders: Serve as a strategic advisor on business applications, SaaS investments, and technology priorities, building alignment across functional and executive teams while ensuring solutions address evolving business needs and deliver measurable outcomes.
• Ensure governance, security, and compliance: Partner with Security, Legal, and Compliance teams to implement and maintain enterprise standards for identity and access management, data governance, vendor risk management, regulatory compliance, and platform quality.
• Deliver complex programs and operational excellence: Oversee large‑scale cross‑functional initiatives, including platform implementations, upgrades, integrations, and transformational technology programs, while establishing best practices that support reliability, scalability, and long‑term success.
• Accelerate innovation through emerging technologies: Own the evaluation, adoption, and governance of Generative AI and other emerging technologies, identifying opportunities to improve productivity, enhance user experiences, and create business value across the enterprise.

• Requires a minimum of 17 years of related experience; or a minimum of 15 years with a Bachelor’s degree; or 12 years and a Master’s degree; or a PhD with 8 years experience.
• Proven ability to guide and develop senior managers, engineering leaders, and product managers in a matrixed environment, managing complex multi‑workstream portfolios and driving enterprise‑scale transformation.
• Exceptional executive communication and influencing skills, with a demonstrated ability to align leaders and teams across multiple business functions at the VP and C‑suite level.
• Proven ability to define and execute enterprise SaaS strategy across multiple functional domains (e.g., Finance, HR, Sales, Marketing, Legal, and Operations), including enterprise integration design, API architecture, and enterprise data platforms.
• Deep experience with Agile methodologies and SDLC tools to plan, track, and govern progress across a portfolio, while leading large‑scale change management, customer enablement, and organizational adoption programs.
• Experience implementing enterprise security standards, identity and access management, data governance, vendor risk management, and responsible AI practices, including leading Generative AI strategy, adoption, and vendor evaluation across an enterprise.
• Experience managing executive vendor relationships, contract negotiations, and portfolio‑level vendor consolidation to support enterprise technology and business objectives.

Tier 1 – United States of America 158,000 – 236,000 USD per year

Tier 2 – United States of America 174,000 – 262,000 USD per year

Tier 3 – United States of America 192,000 – 288,000 USD per year

Tier 5 – United States of America 219,000 – 329,000 USD per year

We care about what you care about. We have a multitude of benefits to support individuals, their pets, kids, and partners including medical, dental, vision, disability and life insurance. Employees are able to enroll in our company’s 401(k) plan, as well as an equity‑based incentive program. Employees also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at our career site.

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal‑opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro‑diversity, disability, age, veteran status, or any other non‑merit‑based or legally protected grounds.

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