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Director Relationship Management Jobs in Silver Spring, MD

Syndicus, Inc

MS Dynamics CRM Developer

Washington, DC · On-site

MS Dynamics CRM Developer Direct Hire Opportunity Washington, D.C. Description: In-depth hands-on knowledge of the Microsoft Dynamics CRM platform, the entity model, security model, and Web services.

Syndicus, Inc

MS Dynamics CRM Developer

Washington, DC · On-site

Company Description MS Dynamics CRM Developer Direct Hire Opportunity Washington, D.C. Description: • In-depth hands-on knowledge of the Microsoft Dynamics CRM platform, the entity model, security ...

T Rowe Price

Relationship Manager

Baltimore, MD · Hybrid

Experience using CRM systems, event management platforms, reporting tools, or related technology solutions. * Self-directed, collaborative, service-oriented, and comfortable operating in a fluid ...

MyEyeDr.

Sr. IT CRM Developer

Vienna, VA · On-site

$140K - $160K/yr

Reporting to the Director, Digital Engineering, you will play a key role in expanding our ... Develop, deploy, and maintain CRM Canvases, email campaigns, push, in-app messages, and SMS ...

MyEyeDr.

Sr. IT CRM Developer

Vienna, VA · Hybrid

$140K - $160K/yr

Reporting to the Director, Digital Engineering, you will play a key role in expanding our ... Develop, deploy, and maintain CRM Canvases, email campaigns, push, in-app messages, and SMS ...

GHD

Relationship Manager (Water)

Bowie, MD · On-site

Customer Relationship Management (CRM) Data: Enter customer information that has been gathered through research and/or through direct customer contact into the CRM system, to ensure that the ...

GHD Group

Relationship Manager (Water)

Bowie, MD · On-site

Customer Relationship Management (CRM) Data: Enter customer information that has been gathered through research and/or through direct customer contact into the CRM system, to ensure that the ...

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Showing results 21-40

All JobsRelationship Management JobsDirector Relationship Management JobsDirector Relationship Management Jobs in Silver Spring, MD

Director Relationship Management information

See Silver Spring, MD salary details

$40.3K

$104.3K

$179.4K

How much do director relationship management jobs pay per year?

As of Aug 21, 2026, the average yearly pay for director relationship management in Silver Spring, MD is $104,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,400.00 and $135,900.00 per year, depending on experience, location, and employer.

What is a director of relationship management?

A Director of Relationship Management is a senior professional responsible for overseeing and nurturing key client or partner relationships within an organization. They develop strategies to strengthen long-term partnerships, manage a team of relationship managers, and ensure client satisfaction and retention. Their role often includes identifying opportunities for business growth, resolving issues, and acting as a liaison between clients and internal teams. Directors in this position work in industries such as finance, technology, and professional services.

What are the key skills and qualifications needed to thrive as a director of relationship management?

To thrive as a Director of Relationship Management, you need a strong background in client relationship building, account management, and strategic planning, often supported by a bachelor's or master's degree in business or a related field. Experience with CRM platforms (like Salesforce), data analytics tools, and relevant industry certifications (such as Certified Relationship Manager) is highly advantageous. Exceptional communication, leadership, and negotiation skills enable you to foster trust and drive results with clients and internal teams. These competencies are vital for sustaining long-term partnerships, achieving business growth, and maintaining a competitive edge.

How does a director of relationship management typically collaborate with other departments to enhance client satisfaction?

A Director of Relationship Management often works closely with teams such as sales, product development, marketing, and customer support to ensure a seamless client experience. They serve as the main point of contact for key clients, relaying client feedback and advocating for client needs across departments. Regular cross-functional meetings and strategic planning sessions help align goals and initiatives, enabling the director to proactively address challenges and deliver tailored solutions. This collaborative approach not only improves client satisfaction but also drives business growth by fostering long-term partnerships.

What is the difference between Director Relationship Management vs Client Relationship Manager?

AspectDirector Relationship ManagementClient Relationship Manager
CredentialsBachelor's degree; often advanced degrees or certifications in management or businessBachelor's degree; relevant certifications like CRM certifications are common
Work EnvironmentStrategic leadership, overseeing teams, and high-level client engagementDay-to-day client interactions, account management, and relationship building
Employer & Industry UsageUsed in corporate, financial, and consulting sectors for senior client relations rolesCommon across industries like banking, tech, and services for client-facing roles

The main difference is that a Director Relationship Management focuses on strategic oversight and leadership of client relationships at a higher level, while a Client Relationship Manager handles direct client interactions and account management. Both roles require strong communication skills and industry knowledge, but the director position involves broader strategic responsibilities.

What job categories do people searching Director Relationship Management jobs in Silver Spring, MD look for?

The top searched job categories for Director Relationship Management jobs in Silver Spring, MD are:

Director Relationship Management jobs near you
Infographic showing various Director Relationship Management job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $104,287 per year, or $50.1 per hour.

CRM Administrator

LSU AgCenter

Alexandria, VA

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

About Us:

Louisiana State University of Alexandria is a publicly supported institution that provides undergraduate level college education to the citizens of Central Louisiana. The university is a unit of the LSU System and operates under the auspices of the Louisiana Board of Regents. LSUA is located in Rapides Parish.

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.Job Posting Title:CRM AdministratorPosition Type:Professional / UnclassifiedDepartment:LSUA SE - Department of Enrollment Management (Shelly Kieffer Gill (00003518))Work Location:LSU - AlexandriaPay Grade:ProfessionalJob Description:Department: Enrollment ManagementPosition Title: CRM AdministratorSupervisor: Associate Vice Chancellor for Enrollment Management

Responsibilities:

  • Oversee the daily, technical and strategic processes of the Enrollment Management Department, ensuring efficient processing, system management (CRM, SIS and other related software), and compliance with state and university policies.
  • Lead staff, manage data integrity, and optimize workflows to support enrollment goals.
  • Oversee the end-to-end application process, including data import, document tracking, and decision processing.
  • Serve as the primary user or "captain" for Element451, Powercampus (admisisons), Docubase, and other systems - managing system configurations, updates, and data integration.
  • Continuously research capabilities of current software for all areas of campus, including but not limited to, the use of AI Agents.
  • Train and mentor all Enrollment Management staff while supporting and fostering a performance-driven team.
  • Prepare regular reports on application trends and applicant pool demographics for senior leadership, enabling data-drive decision making.
  • Work directly with Institutional Research on data corrections for state and federal reporting.
  • Ensure all admission processes comply with university, state, and federal regulations and maintain high data accuracy.
  • Review and update workflows to improve turnaround times, applicant experience, and office efficiency.
  • Investigate possible fraudulent applications and transcripts, working closely with IET to determine legitimacy.

Qualifications:

  • Bachelor's degree
  • 3-5 years of experience in higher education administration, admissions operations, data management or process improvement
  • Advanced proficiency with CRM and Student Information Systems
  • Excellent communication, project management, training, and analytical skills
  • Hold a Louisiana driver's license with clean driving record
Additional Job Description:Competencies:NoneSpecial Instructions:Background check is required for hire.
Questions or concerns about your application should be directed to LSUA Human Resources at 318-473-6401 or hr@lsua.edu.
Please attach all transcripts to your application for proof of education.
Application Instructions:
Please attach one single PDF of your Resume/CV, a cover letter, 3 references and unofficial transcripts. Official transcripts will be required upon hire

Skills Needed:

Preferred Skills:

Posting Date:July 24, 2026Closing Date (Open Until Filled if No Date Specified):Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSUA offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):LSUA is an Equal Opportunity Employer.HCM Contact Information:

Questions or concerns can be directed to the LSU Human Resources Management Office at 318-473-6401 or emailed hr@lsua.edu

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