Director Process Development Jobs in Wisconsin (NOW HIRING)

POSITION SUMMARY:

Reporting to the Director of Admissions, the Assistant Director of Recruitment is a member of the admissions leadership team and provides strategic leadership for firstyear recruitment. This role oversees and supports the firstyear admissions counselor team, maintains a limited recruitment territory, and uses data to inform outreach strategy, resource prioritization, and team performance. The position also maintains a visible oncampus presence, including delivering presentations to prospective students and serving as Visit Host during peak travel periods.

The Assistant Director collaborates closely with campus partners to deliver coordinated, highquality recruitment and visit experiences that advance institutional enrollment goals. The role requires strong leadership, analytical skill, sound professional judgment, and a commitment to staff development and continuous improvement. Some travel is required, particularly during the fall and spring recruitment seasons.

RESPONSIBILITIES:

Recruitment, Outreach, and Enrollment Management

• Lead and support firstyear recruitment efforts by training and mentoring admissions counselors in data-informed territory planning, outreach strategy, and daily prioritization.

• Maintain a limited recruitment territory and actively recruit prospective students and families through events, school visits, college fairs, and individualized outreach.

• Coordinate and align recruitment activities and oncampus visit experiences in collaboration with the Visit and Event Manager, Communications Manager, and Registration Team to ensure a cohesive, studentcentered experience.

• Deliver high-level visit experiences and keynote presentations, ensuring institutional messaging remains consistent and impactful during peak recruitment seasons.

• Oversee the development, implementation, and tracking of recruitment strategies and programs within a CRM system; use data to evaluate effectiveness and recommend adjustments.

• Analyze recruitment and enrollment data to identify trends, evaluate return on investment, and inform outreach priorities, resource allocation, and staff time management.

• Collaborate closely with the CRM Manager and the Associate Director of Admissions overseeing transfer recruitment, CRM, data analysis, and application processing to ensure recruitment strategies are informed by accurate data, aligned with operational processes, and responsive to enrollment trends.

• Assist in evaluating and enhancing admissions and recruitment policies, procedures, and practices to improve effectiveness and alignment with strategic goals.

• Serve as a liaison to internal and external stakeholders to strengthen partnerships and support recruitment initiatives.

• Maintain current knowledge of admissions, recruitment, and enrollment management practices and contribute to policy and process development.

Staff Supervision and Development

• Provide direct supervision and leadership for the firstyear admissions counselor team, including performance management and professional development.

• Coach and develop the counselor team in the use of recruitment data and CRM tools to improve territory ROI and outreach effectiveness.

• Design, implement, and maintain a comprehensive onboarding and training program to ensure consistency and quality across territory management practices.

• Monitor individual and team recruitment performance using data; provide coaching, support, and accountability as needed.

• Foster staff engagement and encourage input to identify ongoing training and professional development opportunities.

• Partner with the Director of Admissions and the Admissions Leadership Team to promote a collaborative, inclusive, and highperforming work environment grounded in communication, trust, and accountability.

KNOWLEDGE, SKILLS AND ABILITIES:

• Assists in the development of strategic planning initiatives, as well as admissions and enrollment objectives, to ensure appropriate use of financial, administrative, and staffing resources, and alignment with the strategic plan

• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

• Helps evaluate admissions and recruitment policy and procedure effectiveness and provides recommendations for improvement

• Serves as a unit liaison to internal and external stakeholder groups to foster partnership efforts regarding admissions and recruitment

• Assists in the development and implementation of admissions and recruitment strategies and programs to attract and enroll students

• Conducts events, information sessions, and school visits and attends college fairs to support enrollment for prospective and admitted students

• Communicates information about academic and co-curricular opportunities to prospective students, their families, school counselors, and others

Admissions

Qualifications (Required)

• Bachelor's degree from an accredited institution.

• Admissions recruiting experience in a higher education environment.

• Minimum of three years of experience in higher education or a closely related field.

• Demonstrated ability to lead, coach, and supervise staff in a supportive, collaborative environment.

• Strong oral and written communication skills, with the ability to build effective relationships with diverse stakeholders.

• Demonstrated excellence and charisma in public speaking and group facilitation, with the ability to engage prospective audiences and build immediate rapport during information sessions and recruitment events.

• Proven experience in exercising sound professional judgment and maintaining confidentiality.

• Experience developing, implementing, or supporting recruitment and enrollment strategies.

• Strong organizational skills, attention to detail, and ability to manage multiple priorities and meet deadlines.

• Ability to travel and transport materials as required for recruitment events.

• Ability to obtain and maintain a valid driver's license meeting Wisconsin certification requirements.

Qualifications (Preferred)

• Minimum of five years of progressive admissions or recruitment experience.

• Supervisory experience within an admissions or enrollment management context.

• Experience working within a budget and allocating resources responsibly.

• Advanced experience with CRM systems, including reporting, data analysis, or strategy development.

Applicants are required to apply online at Career Opportunities. UWRF will not consider paper, emailed or faxed applications. Applicants are required to provide:

• Resume

• Cover Letter

Inquiries should be addressed to:

David Toles

Search Chair

david.toles@uwrf.edu

Deadline to Apply: Initial review of applications will begin upon receipt. For full consideration, applicants should submit all required materials on or before

May 15, 2026.

Employees receive excellent benefits including exceptionally low-cost comprehensive health, dental and vision benefits; employer match of Wisconsin Retirement System contributions of 7.20%; an attractive amount of paid leave per year in addition to paid sick leave. To learn more about our benefits, go to:
https://www.wisconsin.edu/ohrwd/benefits/download/quickguidefasl.pdf

UW-River Falls does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at 715-425-4941.

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the final candidates may be released. See Wis. Stat. sec. 19.36(7).

As required by Title IX and federal regulations, UW-River Falls does not discriminate on the basis of sex in its education programs or activities, including in admission and employment. Questions about the application of Title IX may be referred to UWRF's Title IX Coordinator attitleix@uwrf.edu; the Department of Education's Office for Civil Rights; or both. For more information, please see students.uwrf.edu/titleix.

Employment will require a criminal background check. It will also require you, your most recent employer, and all previous Universities of Wisconsin institutions and State of Wisconsin agency employers from the past seven (7) years to answer questions regarding sexual violence and sexual harassment per Universities of Wisconsin Administrative Policy 1275.

The Annual Security and Fire Safety Report, which includes statistics about reported crimes and information about campus security policies can be viewed atwww.uwrf.edu/police/annual-security-and-fire-safety-reportor call University Police at 715-425-3133 for a paper copy.

UW-River Falls provides reasonable accommodations for applicants and employees with disabilities. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or an accommodation in applying because of a disability, contact hr@uwrf.edu or 715-425-3518.

The University is committed to academic freedom and freedom of expression, and provides all members of the University community the broadest possible latitude to explore ideas and to speak, write, listen, challenge and learn, pursuant to Regent Policy Document 4-21 Commitment to Academic Freedom and Freedom of Expression.

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.