IT Operations Director
$145K - $170K/yr
Reporting to the CIO, the Director ensures that NAC's technology function remains aligned with ... Knowledge of operational security practices, disaster recovery frameworks, and business continuity ...
$145K - $170K/yr
Reporting to the CIO, the Director ensures that NAC's technology function remains aligned with ... Knowledge of operational security practices, disaster recovery frameworks, and business continuity ...
$145K - $170K/yr
Reporting to the CIO, the Director ensures that NAC's technology function remains aligned with ... Knowledge of operational security practices, disaster recovery frameworks, and business continuity ...
Seattle, WA · On-site
$145K - $170K/yr
... practices, disaster recovery frameworks, and business continuity requirements to ensure secure and reliable firmwide operations. · Experience overseeing the operational lifecycle of enterprise ...
Quick apply
Seattle, WA · On-site
$145K - $170K/yr
... practices, disaster recovery frameworks, and business continuity requirements to ensure secure and reliable firmwide operations. · Experience overseeing the operational lifecycle of enterprise ...
The Director provides critical support to the sales effort through feasibility studies and pricing ... Provide subject matter expertise and training to client accounts on operational best practices.
The Director provides critical support to the sales effort through feasibility studies and pricing ... Provide subject matter expertise and training to client accounts on operational best practices.
The Director provides critical support to the sales effort through feasibility studies and pricing ... Provide subject matter expertise and training to client accounts on operational best practices.
The Director provides critical support to the sales effort through feasibility studies and pricing ... Provide subject matter expertise and training to client accounts on operational best practices.
The Opportunity with McKinstry We are seeking an Operations Director to join our growing Electrical ... practices * Attend client meetings, interviews and events as needed * Take on pursuits and ...
The Opportunity with McKinstry We are seeking an Operations Director to join our growing Electrical ... practices * Attend client meetings, interviews and events as needed * Take on pursuits and ...
The Opportunity with McKinstry We are seeking an Operations Director to join our growing Electrical ... practices * Attend client meetings, interviews and events as needed * Take on pursuits and ...
The Opportunity with McKinstry We are seeking an Operations Director to join our growing Electrical ... practices * Attend client meetings, interviews and events as needed * Take on pursuits and ...
$157.25K - $185K/yr
Job Title Director, PMO Operations Summary The Director of Account Operations & Strategy is a ... practices within the team and, when appropriate, makes critical judgement calls on behalf of the ...
$157.25K - $185K/yr
Job Title Director, PMO Operations Summary The Director of Account Operations & Strategy is a ... practices within the team and, when appropriate, makes critical judgement calls on behalf of the ...
Director, Business Operations, Meta Horizon Responsibilities: * Leadership Enablement: Streamline ... Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment ...
Director, Business Operations, Meta Horizon Responsibilities: * Leadership Enablement: Streamline ... Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment ...
The Director of Research Operations (DRO) provides oversight of research projects for a ... Initiate projects in support of implementation of best practices and evaluating project ...
The Director of Research Operations (DRO) provides oversight of research projects for a ... Initiate projects in support of implementation of best practices and evaluating project ...
Redmond, WA · On-site
$223K - $287K/yr
This role is expected to drive operational excellence, streamline processes, and ensure ... AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) • ...
Redmond, WA · On-site
$223K - $287K/yr
This role is expected to drive operational excellence, streamline processes, and ensure ... AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) • ...
$87.56K - $126.96K/yr
... practices. Essential Functions Managing Support Operations * Collaborate with Dean and faculty to ... directing and completing multiple projects while meeting deadlines.* Effective written, verbal, and ...
New
$87.56K - $126.96K/yr
... practices. Essential Functions Managing Support Operations * Collaborate with Dean and faculty to ... directing and completing multiple projects while meeting deadlines.* Effective written, verbal, and ...
New
The Director,Cloud Practice is a senior leadership role within our Cloud Center of Excellence ... Hands-on Kubernetes experience in production environments, including cluster operations, workload ...
The Director,Cloud Practice is a senior leadership role within our Cloud Center of Excellence ... Hands-on Kubernetes experience in production environments, including cluster operations, workload ...
Position Overview The Director / Senior Director, IT Operations & Enterprise Services will lead the ... Maintain policies, procedures, runbooks, service documentation, project documentation practices ...
New
Position Overview The Director / Senior Director, IT Operations & Enterprise Services will lead the ... Maintain policies, procedures, runbooks, service documentation, project documentation practices ...
New
$157.52K - $194.57K/yr
Regional Director of Operations - Northern Washington Location Requirement: Must reside between ... Strong knowledge of labor relations and employment practices * Proven success driving operational ...
$157.52K - $194.57K/yr
Regional Director of Operations - Northern Washington Location Requirement: Must reside between ... Strong knowledge of labor relations and employment practices * Proven success driving operational ...
The Senior Operations Director serves as the Site Leader for the Renton, WA food manufacturing ... practices to enhance efficiency, quality, and safety. Reporting to the Regional Director, the ...
The Senior Operations Director serves as the Site Leader for the Renton, WA food manufacturing ... practices to enhance efficiency, quality, and safety. Reporting to the Regional Director, the ...
The Senior Operations Director serves as the Site Leader for the Renton, WA food manufacturing ... practices to enhance efficiency, quality, and safety. Reporting to the Regional Director, the ...
The Senior Operations Director serves as the Site Leader for the Renton, WA food manufacturing ... practices to enhance efficiency, quality, and safety. Reporting to the Regional Director, the ...
The Senior Operations Director serves as the Site Leader for the Renton, WA food manufacturing ... practices to enhance efficiency, quality, and safety. Reporting to the Regional Director, the ...
Quick apply
The Senior Operations Director serves as the Site Leader for the Renton, WA food manufacturing ... practices to enhance efficiency, quality, and safety. Reporting to the Regional Director, the ...
The Senior Operations Director serves as the Site Leader for the Renton, WA food manufacturing ... practices to enhance efficiency, quality, and safety. Reporting to the Regional Director, the ...
The Senior Operations Director serves as the Site Leader for the Renton, WA food manufacturing ... practices to enhance efficiency, quality, and safety. Reporting to the Regional Director, the ...
Seattle, WA · On-site +1
$206.40K/yr
Directing, Managing, and Coordinating all clinical and operational aspects of Harborview ... Monitor and maintain the performance practice standards and work with an interdisciplinary team to ...
Seattle, WA · On-site +1
$206.40K/yr
Directing, Managing, and Coordinating all clinical and operational aspects of Harborview ... Monitor and maintain the performance practice standards and work with an interdisciplinary team to ...
Directing, Managing, and Coordinating all clinical and operational aspects of Harborview ... Monitor and maintain the performance practice standards and work with an interdisciplinary team to ...
Directing, Managing, and Coordinating all clinical and operational aspects of Harborview ... Monitor and maintain the performance practice standards and work with an interdisciplinary team to ...
$38K - $52.8K
4% of jobs
$52.8K - $67.6K
8% of jobs
$67.6K - $82.4K
11% of jobs
$84.7K is the 25th percentile. Wages below this are outliers.
$82.4K - $97.2K
12% of jobs
$97.2K - $111.9K
14% of jobs
The median wage is $114K / yr.
$111.9K - $126.7K
12% of jobs
$126.7K - $141.5K
13% of jobs
$145.2K is the 75th percentile. Wages above this are outliers.
$141.5K - $156.3K
9% of jobs
$156.3K - $171.1K
9% of jobs
$171.1K - $185.9K
5% of jobs
$185.9K - $200.7K
3% of jobs
$38K
$120.4K
$200.7K
| Aspect | Director Practice Operations | Practice Manager |
|---|---|---|
| Responsibilities | Oversees multiple practices or departments, strategic planning, high-level decision making | Manages daily operations of a single practice, staff supervision, patient flow |
| Credentials | Often requires advanced degrees (e.g., MBA, healthcare administration), extensive experience | Typically requires healthcare management experience, certifications like CMA or CPC |
| Work Environment | Corporate or multi-site healthcare settings, executive level | Single practice or clinic, operational focus |
The main difference is that a Director Practice Operations focuses on strategic oversight across multiple practices, while a Practice Manager handles daily operations within a single practice. The director role involves higher-level planning and decision-making, often requiring advanced credentials, whereas the practice manager concentrates on staff management and patient services.

Description
The IT Operations Director is responsible for the day-to-day delivery of IT services at NAC, leading the IT team in managing the firm's infrastructure, support services, design technology and business systems operations. Reporting to the CIO, the Director ensures that NAC's technology function remains aligned with business needs by managing operational processes, system performance, and service quality across all offices. The Director manages the IT Operations and Business Data Systems functions and supports the Design Technology and Data and Innovation functions, translating technology and application strategy into effective operational execution while partnering closely with the CIO and firm stakeholders to support ongoing business workflows.
Key ResponsibilitiesOversee the implementation and management of NAC's IT infrastructure, desktop software and design applications to ensure optimal performance.
Manage the help/service desk function across IT to maintain a responsive and effective end user support experience at NAC
Ensure performance, uptime, maintenance, backup, and upgrade of servers, databases, web servers, networks, cloud systems, collaboration platforms, network and storage infrastructure.
Enforce IT security policies and procedures; oversee operational security of networks, data, storage, and communication systems.
Ensure disaster recovery plans are updated, tested, and incorporated into operational processes
Manage hardware lifecycle planning, replacement cycles, and upgrade coordination to align with business and operational needs.
Manage software procurement, licensing, upgrades and retirement to align with business and operational needs.
Manage vendor performance and contracts to NAC operational expectations.
Business Data Systems OperationsLead the implementation and operational management of enterprise business systems in support of the IT business systems strategy.
Manage and coordinate system configuration, integrations, upgrades, releases, and vendor relationships for enterprise business applications including ERP (Vantagepoint), HCM (Paylocity) and LMS.
Ensure business systems are optimized to support NAC's operational, financial, and people processes.
Collaborate with business systems stakeholders to translate operational needs into system improvements and enhancements.
Lead the prioritization and planning process for business requests and improvements
Team Leadership & CollaborationLead the IT Operations and Business Data Systems teams through planning, operations and support of IT services
Hire, develop and manage IT Operations and Business Data Systems staff to optimize staff development and team performance
Coordinate with and support the Design Technology Manager and CIO in integrating Design Technology applications and tools into IT Operations.
Coordinate with and support the CIO and Data Leader to support the data, technology and infrastructure needs of the cross-functional Data & Innovation team
Support the CIO in developing a service-oriented and collaborative IT culture.
Partner with the CIO to develop and execute IT strategy and roadmaps
Work cross-functionally with leaders across NAC to understand needs, challenges, and opportunities for improvement.
Project Management & Vendor CoordinationSupport development and execution of plans for IT projects, including cost analysis, acquisition, timelines, impacts, and communications.
Manage renewal cycles, licenses, and vendor partnerships to ensure optimal value.
Support CIO initiatives by ensuring operational readiness for new technologies, improvements, and change programs.
Requirements
Required Education & ExperienceBachelor's degree in Information Systems, Computer Science, or related field.
4+ years of experience at a senior management or director-level role in IT.
7+ years of team and project management experience in an enterprise IT environment.
AEC experience preferred
Technical SkillsBroad understanding of enterprise IT infrastructure, servers, networks, cloud platforms, storage and collaboration platforms.
Knowledge of operational security practices, disaster recovery frameworks, and business continuity requirements to ensure secure and reliable firmwide operations.
Experience overseeing the operational lifecycle of enterprise applications and business systems including upgrades, integrations, vendor coordination and alignment with business processes.
Ability to evaluate technology performance, service quality and operational outcomes using monitoring data and KPIs to drive continuous improvement.
Proficiency in managing technology vendors, service providers and support partners to ensure alignment with NAC operational needs and contractual expectations.
Experience with IT service management frameworks for IT service delivery.
Experience with IT project delivery methodologies, Agile and change management approaches to support planning, coordination and readiness activities for technology initiatives.
Experience with security operations, disaster recovery planning, and systems monitoring.
Proficiency in Microsoft 365 platform use, adoption and management
Additional QualificationsExperience supporting multiple offices, equaling more than 150 professional employees.
Passion for excellence, learning, problem solving, and assisting firm employees
High degree of empathy and customer orientation
Collaborative, service-oriented mindset with ability to work across teams.
Outstanding verbal and written communication skills.
Strong analytical, organizational, and problem-solving abilities.
Ability to meet deadlines, manage priorities, and deliver initiatives successfully.
Work Environment
Professional open-office environment with collaborative work areas and shared resources.
Physical Demands
Hand/wrist/finger dexterity for 8 hours a day, 40 hours per week.
Ability to lift 30-50 lbs and 50-80 lbs with assistance.
Ability to sit for long periods of time.
Position Type / Expected Hours of Work
Full-time, minimum expectation of 40 hours per week.
Travel
Travel to additional NAC offices as needed.
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Construction
51 - 200 Employees
Spokane, WA, US