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Director Operations Manager Jobs in Springfield, MA

... direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment - Prior experience with performance metrics, process improvement and Lean ...

... direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment - Prior experience with performance metrics, process improvement and Lean ...

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The Operations Manager is the direct report for the Production Manager, Moulder Operators and general laborers.The Operations Manager should bring new insight and innovation into the production ...

Proactively manages customer on-site service program (i.e. Asset360) and provides leadership and ... Reports directly to Divisional Operations Director * Ensures contractual compliance * Standardized ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Proactively manages customer on-site service program (i.e. Asset360) and provides leadership and ... Reports directly to Divisional Operations Director * Ensures contractual compliance * Standardized ...

... direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment - Prior experience with performance metrics, process improvement and Lean ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Director Operations Manager information

See Springfield, MA salary details

$33.9K

$107.3K

$178.9K

How much do director operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for director operations manager in Springfield, MA is $107,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $135,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Operations Manager, and why are they important?

To thrive as a Director Operations Manager, you need strong leadership, strategic planning, and business management skills, typically supported by a bachelor's or master's degree in business administration or a related field. Familiarity with ERP systems, data analytics tools, and Lean Six Sigma or PMP certifications is highly beneficial. Exceptional communication, problem-solving, and team-building abilities help you drive performance and manage change effectively. These skills ensure efficient operations, foster organizational growth, and enable successful execution of company strategies.

What is the difference between Director Operations Manager vs Operations Supervisor?

AspectDirector Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, develops strategic plans, manages senior staffSupervises daily operations, manages frontline staff, ensures operational efficiency
Required CredentialsBachelor’s degree, often MBA, extensive experience in operations managementHigh school diploma or associate degree, relevant experience in operations
Work EnvironmentCorporate offices, strategic planning settingsWarehouse, manufacturing, retail stores, or service centers
Industry UsageCommon in large organizations across various industriesFound in operational roles within specific departments or locations

The Director Operations Manager typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Supervisor focuses on managing daily activities and frontline staff. Both roles require operational knowledge, but the Director position involves broader responsibilities and higher-level decision-making.

Is a director of operations higher than a VP?

In most organizations, a Vice President (VP) of operations is considered higher than a Director of Operations, as VPs typically oversee multiple departments or divisions and have broader strategic responsibilities. Directors usually focus on managing specific teams or functions within the operations hierarchy. The exact hierarchy can vary depending on the company's size and structure.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or industries like technology, finance, and healthcare. Factors such as experience, location, company size, and certifications like PMP can influence compensation levels.

Who is higher, COO or director of operations?

In most organizations, the Chief Operating Officer (COO) is higher than the Director of Operations. The COO typically oversees multiple departments and reports directly to the CEO, while the Director of Operations manages daily operational activities and reports to the COO or senior leadership. The specific hierarchy can vary depending on the company's size and structure.

What does a Director Operations Manager do?

A Director Operations Manager is responsible for overseeing the daily operations of an organization or a specific department. They develop and implement operational policies, manage budgets, streamline processes, and ensure that the company meets its goals efficiently. This role often involves supervising teams, coordinating with other departments, and analyzing performance metrics to improve productivity. Their leadership ensures that business operations run smoothly, efficiently, and in alignment with the company's strategic objectives.

Is a director of operations a high position?

A director of operations is a senior leadership role responsible for overseeing daily business activities, strategic planning, and operational efficiency. It is considered a high-level position often reporting to executive management and requiring strong leadership, management skills, and industry experience.

How does a Director Operations Manager typically collaborate with cross-functional teams to drive organizational goals?

A Director Operations Manager frequently works alongside departments such as finance, HR, sales, and IT to ensure operational strategies align with broader business objectives. This role involves leading meetings, setting shared goals, and coordinating resources across teams to streamline processes and improve efficiency. Effective communication and relationship-building are key, as the Director must balance priorities, resolve conflicts, and foster a culture of collaboration. By regularly engaging with cross-functional teams, the Director Operations Manager helps to break down silos and drive company-wide initiatives forward.
What are the most commonly searched types of Operations Manager jobs in Springfield, MA? The most popular types of Operations Manager jobs in Springfield, MA are:
What are popular job titles related to Director Operations Manager jobs in Springfield, MA? For Director Operations Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Director Operations Manager jobs in Springfield, MA look for? The top searched job categories for Director Operations Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Director Operations Manager jobs? Cities near Springfield, MA with the most Director Operations Manager job openings:
Infographic showing various Director Operations Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $107,304 per year, or $51.6 per hour.
Sr. Operations Manager

Sr. Operations Manager

Amazon

Charlton, MA • On-site

Full-time

Posted 6 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,974 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent, or 2+ years of equivalent experience
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination
PREFERRED QUALIFICATIONS
- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US