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Director Operations Manager Jobs in Springfield, IL

Supports Store Manager with the overall operation of the store to achieve company deliverables ... of direct reports to ensure teams are engaged and performing their responsibilities to achieve ...

Supports Store Manager with the overall operation of the store to achieve company deliverables ... of direct reports to ensure teams are engaged and performing their responsibilities to achieve ...

Supports Store Manager with the overall operation of the store to achieve company deliverables ... of direct reports to ensure teams are engaged and performing their responsibilities to achieve ...

Supports Store Manager with the overall operation of the store to achieve company deliverables ... of direct reports to ensure teams are engaged and performing their responsibilities to achieve ...

Supports Store Manager with the overall operation of the store to achieve company deliverables ... of direct reports to ensure teams are engaged and performing their responsibilities to achieve ...

Supports Store Manager with the overall operation of the store to achieve company deliverables ... of direct reports to ensure teams are engaged and performing their responsibilities to achieve ...

Merchandise Manager

Springfield, IL · On-site

$49K - $61K/yr

The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is ... Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the ...

Merchandise Manager

Springfield, IL · On-site

$49K - $61K/yr

The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is ... Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the ...

About the Role As an Operations Manager or Merchandising Manager you will provide oversight of ... Maintain appropriate levels of product on the sales floor by planning and directing floor ...

Ensure sound operational processes, including receiving and processing product, stockroom ... Direct, teach and train associates to accurately execute all company merchandising direction to ...

What you can expect as a Healthcare Operations Manager: * Patients come first. You have an ... You will have the support and guidance of your director, regional peers and the greater company to ...

The Finance Director plays a critical role in mergers and acquisitions, capital planning, captive ... operational and strategic objectives. Variance Analysis amp; Management Reporting * Conduct ...

Finance Director

Springfield, IL · On-site

$175K - $215K/yr

The Finance Director plays a critical role in mergers and acquisitions, capital planning, captive ... with operational and strategic objectives. Variance Analysis & Management Reporting * Conduct ...

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Director Operations Manager information

See Springfield, IL salary details

$33.7K

$106.7K

$177.9K

How much do director operations manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for director operations manager in Springfield, IL is $106,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $134,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Operations Manager, and why are they important?

To thrive as a Director Operations Manager, you need strong leadership, strategic planning, and business management skills, typically supported by a bachelor's or master's degree in business administration or a related field. Familiarity with ERP systems, data analytics tools, and Lean Six Sigma or PMP certifications is highly beneficial. Exceptional communication, problem-solving, and team-building abilities help you drive performance and manage change effectively. These skills ensure efficient operations, foster organizational growth, and enable successful execution of company strategies.

What is the difference between Director Operations Manager vs Operations Supervisor?

AspectDirector Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, develops strategic plans, manages senior staffSupervises daily operations, manages frontline staff, ensures operational efficiency
Required CredentialsBachelor’s degree, often MBA, extensive experience in operations managementHigh school diploma or associate degree, relevant experience in operations
Work EnvironmentCorporate offices, strategic planning settingsWarehouse, manufacturing, retail stores, or service centers
Industry UsageCommon in large organizations across various industriesFound in operational roles within specific departments or locations

The Director Operations Manager typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Supervisor focuses on managing daily activities and frontline staff. Both roles require operational knowledge, but the Director position involves broader responsibilities and higher-level decision-making.

What does a Director Operations Manager do?

A Director Operations Manager is responsible for overseeing the daily operations of an organization or a specific department. They develop and implement operational policies, manage budgets, streamline processes, and ensure that the company meets its goals efficiently. This role often involves supervising teams, coordinating with other departments, and analyzing performance metrics to improve productivity. Their leadership ensures that business operations run smoothly, efficiently, and in alignment with the company's strategic objectives.

How does a Director Operations Manager typically collaborate with cross-functional teams to drive organizational goals?

A Director Operations Manager frequently works alongside departments such as finance, HR, sales, and IT to ensure operational strategies align with broader business objectives. This role involves leading meetings, setting shared goals, and coordinating resources across teams to streamline processes and improve efficiency. Effective communication and relationship-building are key, as the Director must balance priorities, resolve conflicts, and foster a culture of collaboration. By regularly engaging with cross-functional teams, the Director Operations Manager helps to break down silos and drive company-wide initiatives forward.
What are popular job titles related to Director Operations Manager jobs in Springfield, IL? For Director Operations Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Director Operations Manager jobs in Springfield, IL look for? The top searched job categories for Director Operations Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Director Operations Manager jobs? Cities near Springfield, IL with the most Director Operations Manager job openings:
Infographic showing various Director Operations Manager job openings in Springfield, IL as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $106,723 per year, or $51.3 per hour.
Emerging Store Manager

Emerging Store Manager

Walgreens

Springfield, IL • On-site

Other

Posted 21 days ago


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,111 frontline employees who took The Breakroom Quiz

87th of 99 rated pharmacies


Job description

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  •  Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy.  Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Accountable for improving on overall customer service metrics.
Operations
  • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
  • Collaborates with external partners  to drive the future of their Walgreen store.  Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
  • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
  • Supervises the control of the store cash management  including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
  • Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
  • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
  • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Ensures team members have a working knowledge of all computer and technology systems and software.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management
  • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
  • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
  • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
  • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development.  Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
  •  Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
  • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders.  Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
  • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development
  • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
  • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
  • Obtains and maintains valid pharmacy technician license as required by state.
Communications
  • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
  • Assists Store Manager in planning and communicating the company and store strategy.

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