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Director Operational Analytics Jobs in Utah (NOW HIRING)

Trucordia

Director - Applied Analytics

Lindon, UT · On-site

We're hiring a Senior Director of Applied Analytics to help turn that data into real value for the ... Operational efficiency. Use our data to make the business run better. Cut manual work, speed up ...

Trucordia

Director - Applied Analytics

Lindon, UT · On-site

We're hiring a Senior Director of Applied Analytics to help turn that data into real value for the ... Operational efficiency. Use our data to make the business run better. Cut manual work, speed up ...

Trucordia

Director - Applied Analytics

Lindon, UT · On-site

We're hiring a Senior Director of Applied Analytics to help turn that data into real value for the ... Operational efficiency. Use our data to make the business run better. Cut manual work, speed up ...

HydroJug

Director of Data Analytics

Ogden, UT · On-site

This is a senior individual-contributor / player-coach role with four direct reports: a Data Quality Analyst (filled), a Data Analyst for Operations, a Data Analyst for Finance, and a Data Analyst ...

HirexHire

Director of Finance

Salt Lake City, UT · On-site

VC-backed SaaS Company Size: 20-50 THE ROLE Our client is seeking a strategic and hands-on Director ... and operational analysis. * Drive annual financial planning and rolling forecasts with the ...

HirexHire

Director of Finance

Salt Lake City, UT · Remote

VC-backed SaaS Company Size: 20-50 THE ROLE Our client is seeking a strategic and hands-on Director ... and operational analysis. * Drive annual financial planning and rolling forecasts with the ...

HirexHire

Director of Finance

Salt Lake City, UT · Remote

VC-backed SaaS Company Size: 20-50 THE ROLE Our client is seeking a strategic and hands-on Director ... and operational analysis. * Drive annual financial planning and rolling forecasts with the ...

HirexHire

Director of Finance

Salt Lake City, UT · Remote

VC-backed SaaS Company Size: 20-50 THE ROLE Our client is seeking a strategic and hands-on Director ... and operational analysis. * Drive annual financial planning and rolling forecasts with the ...

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Director Operational Analytics information

What does a director of operational analytics do?

A Director of Operational Analytics leads a team responsible for analyzing business operations data to drive efficiency, improve performance, and support strategic decision-making. They oversee the collection, interpretation, and reporting of operational metrics, and collaborate with other departments to identify trends and opportunities for process improvement. Their role often involves developing data-driven strategies, implementing analytics tools or platforms, and communicating insights to senior leadership. Ultimately, they play a crucial part in helping organizations optimize their operations and achieve business goals.

What are the key skills and qualifications needed to thrive as a director of operational analytics?

To thrive as a Director of Operational Analytics, you need advanced analytical expertise, a strong background in statistics or data science, and substantial experience in operations management, often supported by a relevant degree. Familiarity with data visualization tools (such as Tableau or Power BI), SQL, and analytics platforms, as well as certifications like Six Sigma or PMP, are typically required. Leadership, strategic thinking, and excellent communication skills help drive cross-functional initiatives and translate complex data into actionable business insights. These skills are crucial for optimizing operational efficiency, guiding data-driven decision-making, and achieving organizational goals.

How does a director of operational analytics typically collaborate with cross-functional teams to drive business improvements?

A Director of Operational Analytics frequently partners with departments such as finance, operations, IT, and business strategy to align analytical insights with organizational goals. This often involves leading data-driven projects, facilitating workshops, and translating complex analytics into actionable recommendations for non-technical stakeholders. Effective communication and relationship-building are essential, as the role serves as a bridge between technical analytics teams and business leaders to ensure that data initiatives have measurable, positive impacts on operational efficiency and strategic decision-making.

What is the difference between Director Operational Analytics vs Data Analytics Manager?

AspectDirector Operational AnalyticsData Analytics Manager
ResponsibilitiesOversees analytics strategies, leads teams, and aligns analytics with business goalsManages data analysis projects, supports decision-making, and supervises analysts
Required SkillsAdvanced analytics, leadership, strategic planningData analysis, technical skills, project management
Work EnvironmentSenior leadership, cross-department collaborationTeam management, project-focused
CertificationsAdvanced degrees, analytics certifications often preferredData analysis certifications, technical credentials

The main difference is that the Director Operational Analytics holds a strategic leadership role, overseeing analytics initiatives across the organization, while the Data Analytics Manager focuses on managing data projects and teams. Both roles require strong analytical skills, but the director position emphasizes strategic planning and leadership.

What are popular job titles related to Director Operational Analytics jobs in Utah?

For Director Operational Analytics jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Director Operational Analytics jobs in Utah look for?

The top searched job categories for Director Operational Analytics jobs in Utah are:

What cities in Utah are hiring for Director Operational Analytics jobs?

Cities in Utah with the most Director Operational Analytics job openings:

Director Operational Analytics jobs near you

Director Operations

Salt Lake City, UT • On-site

Select Portfolio Servicing, Inc.
Collection Agencies • 501 - 1,000 employees

6.8

Company rating: 6.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

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Learn more about Select Portfolio Servicing, Inc.external

Full-time

Re-posted 18 days ago

Job description

Director Operations
Job Summary: Oversee the day to day operations of the Busniess Unit. Execute strategies to manage operations including: hiring, employee engagement, employee development, quality and corporate controls. Identification and implementation of process and policy improvements. Behavioral and statistical coaching of staff. Ensure customer experience, quality, productivity, budget and department goals are achieved. Development and motivation of staff to ensure that performance standards are met while still maintaining quality customer service to our internal and external customers. Active review of existing performance and exception reports to maintain adequate control over achieving desired results and mitigating risk. Review and update to existing procedures and controls as necessary.
Duties Include:
1. Review and analyze daily performance results to ensure on target for meeting performance standards.
2. Identify opportunities for employee coaching and staff development.
3. Enthusiastically lead and inspire call center staff and management team with a strong emphasis in mentoring, developing, and guiding team members.
4. Partner with Recruiting, Training other operational teams to ensure department performance metrics are met
5. Uphold a Culture of Compliance by ensuring internal controls are in place, including processes for management of operational risk, in accordance with Company and regulatory standards.
6. Resolution of personnel issues including discipline and feedback, interviews, etc.
7. Leverage technology to optimize customer operations and employee performance.
8. Assist in identifying, developing, evaluating and implementing new processes or procedures to improve service and/or reduce costs
9. Coordinate projects, audits and or reports as directed by the department VP/EVP in a thorough and timely manner.
10. Other duties as assigned.
Specifications:
1. Bachelors or equivalent work experience.
2. Minimum of 5 years management experience
3. Mortgage Servicing Operations Management experience preferred
4. Proven Leadership skills with an emphasis in performance management
5. Highly effective communication, motivation and coaching skills.
6. Proven analytical and problem solving skills.
7. Independent decision making skills
8. Ability to implement and execute on new and ever changing initiatives
9. Ability to manage stress and multiple projects with competing interest for time
10. Strong knowledge of Mortgage Servicing Compliance
Select Portfolio Servicing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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