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Director Of Strategy Jobs (NOW HIRING)

Via

Director of Strategy & Operations

San Francisco, CA · On-site

Via is hiring a Director of Strategy & Operations to lead part of our West Coast portfolio. This is a significant regional P&L leadership role: you will start out by directly managing markets and a ...

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$79.5K

$122.4K

$180.5K

How much do director of strategy jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director of strategy in the United States is $122,402.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,000.00 and $140,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Strategy, and why are they important?

To thrive as a Director of Strategy, you need expertise in business analysis, strategic planning, and market research, typically supported by an MBA or a related advanced degree. Familiarity with data analytics tools, financial modeling software, and strategic frameworks like SWOT or Porter’s Five Forces is important. Excellent leadership, communication, and critical thinking abilities help drive alignment and inspire cross-functional teams. These skills and qualities enable effective decision-making, ensure competitive advantage, and support long-term organizational growth.

What is the difference between Director Of Strategy vs Business Development Manager?

AspectDirector Of StrategyBusiness Development Manager
Primary FocusStrategic planning and long-term growthGenerating new business opportunities and partnerships
Required SkillsStrategic analysis, leadership, industry knowledgeSales, negotiation, relationship building
Work EnvironmentCorporate strategy teams, executive officesSales teams, client-facing roles
Common CertificationsMBA, strategic management certificationsSales certifications, industry-specific credentials

The main difference is that the Director Of Strategy focuses on shaping the company's long-term vision and strategic initiatives, while a Business Development Manager concentrates on identifying and securing new business opportunities. Both roles require strategic thinking, but their day-to-day activities and objectives differ significantly.

How does a Director of Strategy typically collaborate with other departments to drive organizational goals?

A Director of Strategy regularly works cross-functionally, partnering with leaders from departments such as finance, marketing, operations, and product development to align initiatives with the organization's long-term objectives. This collaboration often involves leading strategic planning sessions, facilitating communication between teams, and ensuring that each department’s efforts are contributing to overarching business goals. The role requires excellent interpersonal skills, as the Director of Strategy must build consensus and facilitate decision-making among diverse stakeholders. By fostering these relationships, the Director helps to ensure cohesive execution of strategic initiatives across the organization.

What does a Director of Strategy do?

A Director of Strategy is responsible for developing, implementing, and overseeing an organization's long-term business strategies. They analyze market trends, identify growth opportunities, and work closely with executive leadership to set strategic goals. Their work often includes evaluating business performance, managing strategic projects, and ensuring alignment across departments. The Director of Strategy plays a critical role in driving the organization’s vision, competitiveness, and overall success.
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Director Of Strategy jobs near you
Director of Strategy & Operations

Director of Strategy & Operations

Via

San Francisco, CA • On-site

Full-time

Medical, Retirement

Posted 11 days ago

Job description

Via is hiring a Director of Strategy & Operations to lead part of our West Coast portfolio. This is a significant regional P&L leadership role: you will start out by directly managing markets and a team of Field Operations Managers, then quickly grow to manage a team of General Managers and Operations Managers. You will be responsible for setting and executing regional operating strategy, and ensuring safe, reliable, high-quality service across a large, fast-growing, and increasingly complex book of business.
The West region is in high-growth mode-launching new markets, expanding existing contracts, and standing up new service types. We need a seasoned operator who can lead through scale and ambiguity, develop strong frontline leaders, and partner effectively with transit agency stakeholders, commercial teams, and Via central functions.
What You'll Do:
Regional leadership & people management
  • Lead, coach, and develop a team set clear expectations, cadence, and accountability
  • Run a consistent regional operating rhythm
  • Build leadership depth: hire, promote, and performance-manage regional talent;
  • Foster a culture of safety, compliance, operational excellence, and partner trust across the region

P&L and performance ownership
  • Own regional P&L outcomes in partnership with Finance and market GMs: revenue hours/rides, cost per ride, labor productivity, and margin improvement
  • Set regional targets and be accountable to KPIs (service reliability, on-time performance, seat availability, safety, driver staffing, vehicle readiness, and customer experience)
  • Drive root-cause problem solving on underperforming markets; escalate risks early with clear mitigation plans
  • Partner on annual and quarterly operating plans, staffing models, and scenario planning for growth

Regional strategy & growth
  • Translate regional priorities into actionable market strategies
  • Lead the region through new service types and operating models
  • Prioritize resources across markets during launch surges, staffing constraints, and partner-critical periods
  • Represent Operations in regional strategy discussions with Commercial, Service Design, Product, and Partner Success

Partner & stakeholder management
  • Serve as a senior operational counterpart to agency leadership on high-stakes markets
  • Build trust through transparent performance reporting, proactive communication, and credible remediation when service misses occur
  • Navigate complex regulatory and contractual environments

Cross-functional leadership
  • Partner with Commercial, Enablement, Service Design, Remix, Safety, Fleet, HR, and Finance to align ops capacity with growth and product roadmap
  • Influence technology and process adoption to improve regional efficiency and visibility
  • Contribute to company-wide ops priorities

Who You Are:
  • Proven experience in an operational leadership role, ideally with P&L responsibility.
  • Demonstrated ability to develop and execute business strategies successfully.
  • Track record leading high-growth or transformation environments-scaling teams, launching new lines of business, or integrating acquisitions/service expansions
  • Excellent interpersonal and communication skills, capable of working with and influencing stakeholders at all levels.
  • Analytical and problem-solving skills, you don't accept the status quo and are always looking for creative solutions
  • Strong comfort working in a fast paced environment, operating in ambiguity, managing multiple tasks simultaneously, and taking on responsibility
  • Operational fluency across people-intensive, regulated, 24/7 businesses; comfort with labor planning, safety culture, and compliance
  • 10+ years of experience, ideally with a combination of consulting and operating experience
  • Hold a Bachelor's Degree with a record of exceptional academic and professional achievement
  • Willingness to travel extensively across the West Coast (~25%, higher during launch periods)

Compensation and Benefits:
  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Salary Range: $180-$220k / year + attractive RSU package
  • We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Ready to join the ride?
Via is an equal opportunity employer.

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