Director Of Store Operations Jobs in Renton, WA (NOW HIRING)

Description

evo Purpose: To make life better by building community and igniting the adventurous spirit that lives within us all. evo is leading multi-channel retail brand that stands at the intersection of community, commerce, action sports and the outdoor lifestyle. This is personified by a distinctly curated product assortment and a creative approach to crafting highly differentiated customer experiences. We define success differently than most. Balancing our goals of (1) building an iconic brand and business (2) creating an extraordinary place and path for our employees and (3) leveraging our success to give back, helping to empower underprivileged children is paramount to evos success. We have a passion for community, sports and lifestyle, and a collective hunger when it comes to building a great company together.

The Job

evo is looking for a Director of DC Operations & Logistics to lead our U.S. distribution center, order fulfillment and logistics functions. You will be responsible for the people, processes, systems, and economics that power how we get product to our stores and customers across the U.S. 

You will own our primary distribution center in Sumner, Wash. (a 239,000 sq ft facility handling over 1.0M units received and shipped annually), serving direct-to-consumer orders plus six brick-and-mortar retail locations. You will lead a permanent team of ~50 year-round (scaling to ~180 during our busiest periods). You will be a key leader in the organization, reporting directly to the CFO/COO. 

The mandate is straightforward: run the warehouse efficiently, reliably, and with continuous improvement built into the daily rhythm. This leader will be responsible for improving the basics that matter most - accurate receiving, clean inventory flow, productive labor planning, efficient pick/pack/ship operations, smart freight decisions, and strong team leadership. We need someone who has operated in real warehouse complexity before, but who brings practical discipline more than theoretical playbooks. Success will show up in simple, measurable ways: better throughput, fewer errors, improved labor efficiency, lower avoidable costs, and a team that is engaged, capable, and accountable. 

This role is built for someone who enjoys operating in a hands-on environment. You won't inherit a large organizational structure or endless resources. Success comes from building capable teams, improving systems and processes, and knowing when to step in personally to move important work forward.

 The Perks

• 100% paid health dental and vision*
• Paid vacation time*, sick leave, 40 hours volunteer paid time off
• Paid parental leave for birthing & non birthing parents
• Retail quarterly bonus program, profit share program* and long-term compensation program
• 401k matching
• Employee discount and access to pro deals on most the products we sell
• NGEY (New Gear Every Year): a new ski or snowboard setup to use for the season*
• Bike finance program and bike stipend
• Time together outside, volunteer activities, community events, ride days and annual retreat
• Flexible work schedules, remote work for eligible roles, and dog friendly offices
• Career pathing, leadership development, network development, training and performance feedback

Note: Availability of the benefits and perks may be subject to your location, tenure and employment type. The Company reserves the right to alter these benefits and perks in whole or in part at any time.

*Benefit not eligible for seasonal employees

The Opportunity

First: Learn the operation and lead the business in front of you 

• Build trust with the team, understand the rhythms of the operation, and ensure the fundamentals run smoothly. 
• Lead day-to-day DC and logistics operations across North America  
• Deliver on service levels, throughput, labor, inventory, and fulfillment metrics  
• Learn the seasonal patterns, pain points, and economics of the operation  
• Build strong relationships with partners across Planning, Technology, Merchandising, and Finance  

Next: Improve how the operation works 

• Once grounded in the business, identify practical opportunities to improve efficiency, visibility, and consistency. 
• Improve throughput and reduce operational friction across receiving, inventory flow, fulfillment, and returns  
• Strengthen labor planning and workforce visibility across seasonal volume swings  
• Improve freight economics, carrier performance, and fulfillment logic  
• Simplify and optimize systems, processes, and reporting where needed  

Over Time: Build an operation that scales 

• Create the team, systems, and operating discipline needed to support future growth. 
• Build a strong leadership team and culture of accountability and continuous improvement  
• Evaluate longer-term opportunities in automation, technology, and network design  
• Assess future fulfillment and capacity strategies, including partnerships and 3PL opportunities 
• Help shape the next generation of evo's operational capabilities

Your core areas of responsibility will include: 

• Distribution center operations and order fulfillment across the U.S. 
• Warehouse leadership, workforce planning, and seasonal staffing 
• Freight and carrier performance, contracts, and economics 
• Inventory flow, capacity utilization, and operational planning 
• Warehouse systems and process optimization (WMS, automation, and related tools) 
• Cross-functional partnerships across Planning, Merchandising, Technology, and Finance 
• Evaluation of future network, fulfillment, and 3PL opportunities 
• Advisory support, as appropriate, on warehouse operations in Canada 

Requirements

Who You Are:

• Operationally credible. You've led distribution operations at meaningful scale and complexity. You know the work, understand the metrics that matter, and bring practical judgment built through experience. 
• Hands-on (in the right ways). You build teams and systems that scale, while staying close enough to the operation to understand what's working, what isn't, and where improvement is needed. 
• Disciplined and accountable. You set high standards, measure what matters, and create clarity around performance - without creating unnecessary process or bureaucracy. 
• Resourceful and action-oriented. You find ways to move the business forward with the team and tools available. You solve problems creatively and don't wait around for perfect conditions. 
• A strong communicator and partner. You translate operational complexity into plain language and work effectively across teams and levels of the organization. 
• Aligned with who we are. You connect with evo's mission, values, and the communities we serve. 
• Embodies, honors, and lives our core values: The Great 8 

What You Bring:

• Significant leadership experience running distribution and logistics operations at meaningful scale and complexity. 
• Deep experience in omnichannel fulfillment, including both direct-to-consumer and store replenishment operations. 
• A track record of improving throughput, accuracy, labor productivity, service levels, and cost. 
• Experience leading large hourly workforces through significant seasonal volume swings. 
• Strong working knowledge of WMS platforms and complex warehouse systems environments. Experience with HighJump/Infios, RDS, Geek+, or similar systems is a plus. 
• Experience improving freight performance, carrier strategy, and fulfillment economics. 
• Strong cross-functional leadership skills and experience partnering across planning, merchandising, finance, and technology teams. 
• Experience with automation, 3PL models, or alternative fulfillment strategies is a plus. 
• Bachelor's degree in Supply Chain, Operations, Business, or related field preferred, but not required. 

At evo, we are working to build and nurture a culture where equity, inclusivity, and compassion are inherent to how we operate and evolve. We recognize and value the uniqueness of each individual's experiences and understand the power in the diversity of ideas and opinions. Guided by our values and mission to promote more inclusive outdoor spaces, we are working to develop a team that is equally representative of the community we hope to build.

While there is more work to be done, we are in the process of evolving our toolset. We are committed to providing the space, support, and resources necessary for each individual to feel heard and valued. If you are interested in contributing your unique voice to our journey, we welcome you to apply!

evo is an equal opportunity employer. We believe the participation of individuals of diverse ages, races, religions, cultures, abilities and personalities will add to personal development and organizational success. All employees and potential employees will be recruited, selected, trained, and promoted without regard to sex, sexual orientation, race, religion, marital or military status, age, national origin, color, the presence of any mental, physical, or sensory disability, genetic information, gender identity, political ideology, or any other basis prohibited by law.

The base wage for this role ranges from $145,000.00/yr to $175,000.00/yr. Where you land in that range depends on your skills and experience, and we also factor in internal pay equity. While the full range is listed for this role, we rarely hire at the top of the range, leaving room for professional and financial growth in role.

At evo, we continually evolve our pay process and total rewards offerings to ensure pay is fair and easy to understand. While every individual's needs are unique, we are proud to offer a benefits package that has been carefully curated to support both your personal life and professional aspirations.