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Director Of Store Operations Jobs in Renton, WA (NOW HIRING)

City Wide

Director of Operations

Kent, WA · On-site

Director of Operations This position is responsible for overseeing the operations and delivery of building-maintenance solutions (both janitorial and non-janitorial) provided to clients. The role ...

ASTI PDX LLC

Director of Operations

Seattle, WA

The Director of Operations is an effective change leader who spurs the enthusiasm and buy-in of others and who plans and directs operations within the business to support the Key Performance ...

ASTI PDX LLC

Director of Operations

Seattle, WA

The Director of Operations is an effective change leader who spurs the enthusiasm and buy-in of others and who plans and directs operations within the business to support the Key Performance ...

Chick-fil-A

Director of Operations

Maple Valley, WA · On-site

$25 - $27/hr

This Director of Operations role is a senior leadership position with full responsibility for restaurant performance. You will lead leaders, own results, and drive operational excellence across all ...

11 Residential

Director of Operations

Kirkland, WA · On-site

Position Summary The Director of Operations is the leader responsible for aligning and optimizing critical support functions that enable site teams to succeed including Software Systems, Marketing ...

Cooley

Director of IP Operations

Seattle, WA · On-site

Director of IP Operations Cooley is seeking a Director of IP Operations to join Cooley's IP team. About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 employees ...

Cooley LLP

Director of IP Operations

Seattle, WA · On-site

Director of IP Operations Cooley is seeking a Director of IP Operations to join Cooley's IP team. About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 employees ...

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All JobsOf Store Operations JobsDirector Of Store Operations JobsDirector Of Store Operations Jobs in Renton, WA

Director Of Store Operations information

See Renton, WA salary details

$25.3K

$114.3K

$208.1K

How much do director of store operations jobs pay per year?

As of Sep 14, 2026, the average yearly pay for director of store operations in Renton, WA is $114,298.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $135,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of store operations?

To excel as a Director of Store Operations, you need extensive retail management experience, a strong understanding of inventory control, and a relevant bachelor's degree in business or a related field. Familiarity with POS systems, ERP software, and data analytics tools is typically required, along with certifications in retail management or project management being advantageous. Exceptional leadership, strategic thinking, and communication skills help drive performance and foster a positive store culture. These abilities ensure operational excellence, consistent customer experiences, and achievement of business goals across multiple locations.

What are some common challenges faced by a director of store operations, and how can they be effectively managed?

As a Director of Store Operations, you may frequently encounter challenges such as ensuring consistent execution of company standards across multiple locations, managing diverse teams, and adapting to rapidly changing retail trends. Effective management involves establishing clear communication channels, leveraging data-driven decision making, and fostering a culture of accountability and continuous improvement. Building strong relationships with store managers and cross-functional departments is also crucial for aligning goals and implementing successful operational strategies.

What is the difference between Director Of Store Operations vs Store Manager?

AspectDirector Of Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategies, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsExperience in retail management, leadership skills, often a bachelor's degreeRetail management experience, customer service skills, high school diploma or higher
Work EnvironmentCorporate office and multiple store locationsIn-store environment, direct interaction with staff and customers
Industry UsageCommon in large retail chains and corporationsFound in retail stores of all sizes, especially in single locations

The main difference between a Director Of Store Operations and a Store Manager lies in scope and responsibilities. The Director oversees multiple stores and strategic planning, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director's role is more strategic and broad in scope.

Is a director of store operations a high position?

A director of store operations is a senior management role responsible for overseeing multiple store locations, implementing policies, and ensuring operational efficiency. It is considered a high-level position within retail or hospitality organizations, often requiring extensive experience and leadership skills.

What does a director of store operations do?

A director of store operations oversees the daily functions of retail stores, including managing staff, ensuring sales targets are met, maintaining customer service standards, and implementing company policies. They analyze performance metrics, develop strategies for improvement, and coordinate with other departments to ensure smooth store functioning.

What are popular job titles related to Director Of Store Operations jobs in Renton, WA?

For Director Of Store Operations jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Director Of Store Operations jobs in Renton, WA look for?

The top searched job categories for Director Of Store Operations jobs in Renton, WA are:

What cities near Renton, WA are hiring for Director Of Store Operations jobs?

Cities near Renton, WA with the most Director Of Store Operations job openings:

Director Of Store Operations jobs near you
Infographic showing various Director Of Store Operations job openings in Renton, WA as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $114,298 per year, or $55 per hour.

Director of Operations

Kent, WA • On-site

City Wide Facility Solutions
See more jobs at City Wide Facility Solutionsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Director of Operations
OBJECTIVE
This position is responsible for overseeing the operations and delivery of building-maintenance solutions (both janitorial and non-janitorial) provided to clients. The role leads an assigned team of Facility Services Managers (FSMs), manages client relationships, ensures service quality, and drives overall client satisfaction and growth.
The Director of Operations will maintain direct accountability for their assigned FSM team and portfolio of clients while working collaboratively with the other Director of Operations to provide consistent leadership, direction, standards, and execution across the Operations Department. Both Directors are expected to operate as one leadership team, supporting one another and ensuring alignment across the organization while maintaining clear ownership of their respective teams.
The position is accountable for achieving annual business objectives, meeting budget expectations, and maintaining adequate workforce levels.
ESSENTIAL FUNCTIONS
  • Effectively manage, develop, and lead an assigned team of Facility Services Managers (FSMs) who support assigned clients.
  • Work collaboratively with the other Director of Operations to ensure alignment, consistency, and execution of company-wide operational priorities, processes, service standards, and departmental objectives.
  • Maintain clear ownership and accountability for the performance, development, and results of assigned FSMs while supporting the overall success of the Operations Department.
  • Partner with the other Director of Operations and company leadership to address operational challenges, allocate resources when necessary, share best practices, and support broader organizational initiatives.
  • Achieve annual revenue and profit targets, manage expenses, oversee Independent Contractor (IC) margins, monitor temporary labor (if applicable), and ensure overall operational financial performance.
  • Identify, hire, and train operational employees, including FSMs and ACMs, in coordination with operational leadership and company hiring processes.
  • Meet or exceed annual revenue growth goals.
  • Maintain positive client relationships and achieve client retention rates above 90%.
  • Build and maintain strong, professional relationships with vendors and Independent Contractors.
  • Ensure ICs remain compliant with all requirements and consistently meet each client's defined scope of work.
  • Promote and drive cross-selling opportunities in partnership with the sales team, including expansion into non-janitorial services.
  • Participate in all new client launches for the full duration of the onboarding process.
  • Ensure building inspections are completed, followed up on, and accurately documented within the CRM.
  • Drive people development, including completion of 90-day reviews, Level 5 meetings, and annual performance reviews for assigned operational employees.
  • Conduct weekly field work with all assigned FSMs and serve as backfill for FSM duties as needed.
  • Support the other Director of Operations and broader Operations Department when business needs require additional leadership coverage, problem-solving, or operational support.
  • Conduct ride a longs with assigned FSMs a minimum of 3 days per week.
  • Perform additional operational duties as needed.

MEASUREMENTS (ANNUAL)
This position is responsible for the following performance metrics, which should align with the scorecard:
  • Achieve all annualized revenue targets annually.
  • Maintain client retention of 90% or higher.
  • Demonstrate effective collaboration with the other Director of Operations and company leadership to ensure consistent execution of departmental priorities and operational standards.

Requirements
PHYSICAL REQUIREMENTS
This role requires frequent sitting, bending, standing, and walking. Must be able to lift up to 75 pounds.
This job description includes essential duties and responsibilities but is not an exhaustive list of all tasks or requirements. Additional duties may be assigned as necessary. This document does not constitute a contract of employment, and the organization reserves the right to adjust the job description as needed.
Requirements
  • Bachelor's degree or equivalent work experience.
  • 5+ years of management experience in operations and account management.
  • Proficiency with Microsoft Office Suite.
  • Working knowledge of Customer Relationship Management (CRM) systems.
  • Experience developing and managing departmental budgets.
  • Ability to build effective relationships with customers and internal teams.
  • Demonstrated ability to work collaboratively with peer leaders while maintaining accountability for an assigned team and area of responsibility.
  • Excellent written and verbal communication skills with the ability to influence others.
  • Strong problem-solving and decision-making abilities.
  • Demonstrated ability to coach, develop, and lead others.

Benefits
  • On target earning $155,000 - $185,000
  • Uncapped commissions
  • Protected territory
  • Expense/entertainment account
  • Vehicle reimbursement
  • Mentorship by company leadership
  • Annual Circle of Excellence Club trips for top performers
  • Company issued laptop and iPhone
  • Paid time off (in addition to 8 paid holidays)
  • 401k - 4% company match
  • Health/Dental/Vision insurance

Apply