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Director Of Operations Jobs in Rochester, NY (NOW HIRING)

Aaron Manor

Director of Nursing

Fairport, NY · On-site

The Director of Nursing (DON) will plan, organize, develop, and direct the overall operation of our Nursing Services Department in accordance with current federal, state, and local standards ...

Aaron Manor

Director of Nursing

Fairport, NY · On-site

The Director of Nursing (DON) will plan, organize, develop, and direct the overall operation of our Nursing Services Department in accordance with current federal, state, and local standards ...

Aaron Manor

Director of Nursing

Fairport, NY · On-site

$120 - $129/hr

The Director of Nursing (DON) will plan, organize, develop, and direct the overall operation of our Nursing Services Department in accordance with current federal, state, and local standards ...

The Kostelic Agency

VP of Operations

Shortsville, NY · On-site

$180K - $200K/yr

Job Title: VP of Operations Location: Shortsville, NY (80%+ on-site) Compensation: $185,000-$200,000 base + equity The Kostelic Agency has been engaged on a search for a VP of Operations to join a ...

IK Systems

Field Operations Coordinator

Victor, NY · On-site

$23.25 - $29/hr

The position reports to the EVP of Operations and supports the directors and managers of Operations, the Project Management Office, and Service. Responsibilities include consolidating and maintaining ...

IK Systems

Field Operations Coordinator

Victor, NY · On-site

$23.25 - $29/hr

The position reports to the EVP of Operations and supports the directors and managers of Operations, the Project Management Office, and Service. Responsibilities include consolidating and maintaining ...

IK Systems

Field Operations Coordinator

Victor, NY · On-site

The position reports to the EVP of Operations and supports the directors and managers of Operations, the Project Management Office, and Service. Responsibilities include consolidating and maintaining ...

Lollypop Farm

Director of Accounting

Fairport, NY · On-site

$75/hr

The Director of Accounting is responsible for all areas relating to financial reporting including ... Manage daily accounting operations and ensure timely, accurate financial reporting * Oversee ...

T E C Industrial Inc

Director of Nursing

Rochester, NY · On-site

$100 - $115/hr

Job Category Nursing , Leadership , Director of Nursing * Required Degree 2 Year Degree * Manage ... Oversee clinical operations to guarantee full compliance with NYS and Federal regulations.

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All JobsOf Operations JobsDirector Of Operations JobsDirector Of Operations Jobs in Rochester, NY

Director Of Operations information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do director of operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director of operations in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What does a director of operations do?

A Director of Operations oversees the daily activities of a company or organization, ensuring that business processes run efficiently and effectively. They are responsible for implementing policies, managing budgets, optimizing workflows, and coordinating between departments to achieve organizational goals. This role often involves strategic planning, problem-solving, and leading teams to improve productivity and profitability. Directors of Operations play a key part in shaping company culture and driving operational excellence.

What is a director of operations?

The director of operations of a company focuses on the day-to-day functions of a team or department, ensuring that they complete projects in a timely fashion. Working under the order of superior officers in the company, you delegate tasks and responsibilities to the best-suited employees in the department. You also make sure to inform your superiors of the project's status and your ongoing strategy. In addition to your employee management duties, you also focus on the efficiency of the work in regards to financial expenditures. You also evaluate employee performance, including upper management.

What are the key skills and qualifications needed to thrive as a director of operations?

To thrive as a Director of Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant certifications like Six Sigma or PMP is often expected. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive organizational efficiency. These competencies are crucial for ensuring seamless business operations, meeting organizational goals, and fostering continuous improvement.

What are some common challenges faced by directors of operations when leading cross-functional teams?

Directors of Operations often encounter challenges such as aligning different departmental goals, managing communication gaps, and balancing competing priorities among team members. Successfully addressing these issues requires strong leadership, clear communication, and the ability to foster collaboration across diverse teams. Directors must also be adept at conflict resolution and change management to ensure that operational objectives are met efficiently while maintaining a positive team dynamic.

Is a director of operations a high position?

A director of operations is a senior management role responsible for overseeing daily business activities, implementing strategies, and ensuring organizational efficiency. It is considered a high-level position often reporting to executives like the CEO or COO, and typically requires extensive experience and leadership skills.

What does a director of operations typically make?

A director of operations typically earns a salary ranging from $80,000 to over $150,000 annually, depending on the industry, company size, and location. They often receive additional compensation such as bonuses, profit sharing, or benefits, and are responsible for overseeing daily business activities, strategic planning, and team management.
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What are the most commonly searched types of Of Operations jobs in Rochester, NY?

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Director Of Operations jobs near you
Infographic showing various Director Of Operations job openings in Rochester, NY as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $106,245 per year, or $51.1 per hour.

Operations Director (Remote - US Base)

Sutherland

Rochester, NY • Remote

Full-time

Posted 14 days ago

Key responsibilities

  • Manage daily operations and long-term projects for the specific unit.

  • Hire, train, supervise department staff, managers, and coordinators, and set performance goals.

  • Partner with executive leadership to design, budget, and execute organizational goals and growth initiatives.

Job description

Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

Job Description

Sutherland is seeking a talented, strategic Operations Director to lead one of our rapidly expanding educational technology programs. We are a group of driven, supportive individuals dedicated to innovation and excellence. If you are looking to build a fulfilling career and possess the leadership expertise to accelerate our success, we want to work with you!

In this role, you will champion large-scale Business Process Outsourcing (BPO) and client programs, ensuring seamless execution and strategic alignment

Department Leadership: Manage daily operations and long-term projects for your specific unit.

Team Management: Hire, train, and supervise department staff, managers, and coordinators. Set clear performance goals.

Strategic Planning: Partner with executive leadership to design, budget, and execute organizational goals and growth initiatives.

Cross-Functional Collaboration: Work with other departments to streamline scholarship processing, family outreach, and system improvements.

Compliance & Reporting: Ensure all program or financial operations follow state laws, contractual obligations, and internal policies.

Qualifications

Our most successful candidates will have:

  • Education: Bachelor's degree in a relevant field.
  • Experience: 10+ years of progressive service delivery or Business Process Outsourcing (BPO) leadership experience, specifically in senior management roles overseeing large-scale programs with over 150+ headcount across multiple geographies or at the Director level.
  • Domain Expertise: Prior background in the educational technology (EdTech) sector is highly preferred.
  • Remote Leadership: Proven ability to effectively manage, mentor, and drive accountability with frontline managers in a distributed or remote environment.
  • Budget & Finance: Strong financial acumen with verified success in building strategic financial plans, auditing expense reports, and implementing cost-optimization strategies that deliver business savings.
  • Core Skills: Outstanding verbal and written communication abilities combined with decisive, data-driven decision-making and strong leadership traits.
Additional Information

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

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