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Executive Director Of Operations Jobs in Rochester, NY

ShiftHop LLC

Director of Operations

Rochester, NY · Remote

$85K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a director level position which reports directly to the Chief Executive Officer. As a ... As the Director of Operations, you will: * Work to implement staff training and compliance ...

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All JobsOf Operations JobsExecutive Director Of Operations JobsExecutive Director Of Operations Jobs in Rochester, NY

Executive Director Of Operations information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do executive director of operations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for executive director of operations in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an executive director of operations, and how can they be addressed?

Executive Directors of Operations often face challenges related to balancing strategic oversight with day-to-day management, navigating organizational change, and aligning cross-functional teams. Success in this role requires strong leadership, clear communication, and the ability to prioritize effectively under pressure. Building trust with department heads and fostering a culture of transparency can help address operational bottlenecks and drive continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an executive director of operations, and why are they important?

To thrive as an Executive Director of Operations, you need extensive experience in operations management, strategic planning, leadership, and a relevant degree such as an MBA or equivalent. Familiarity with enterprise resource planning (ERP) systems, data analytics tools, and process optimization methodologies like Lean or Six Sigma is typically required. Exceptional communication, decision-making, and team leadership skills distinguish top performers in this role. These competencies are crucial for driving organizational efficiency, ensuring alignment with business objectives, and fostering effective cross-functional collaboration.

What is the difference between Executive Director Of Operations vs Operations Manager?

AspectExecutive Director Of OperationsOperations Manager
CredentialsBachelor's degree often required; advanced degrees preferredBachelor's degree typically required; certifications like PMP beneficial
Work EnvironmentStrategic leadership at organizational level, executive meetingsOversees daily operations, manages teams, reports to executives
Industry UsageCommon in nonprofits, large corporations, healthcareFound across industries, including manufacturing, retail, services

The Executive Director Of Operations focuses on high-level strategic planning and organizational leadership, while the Operations Manager handles daily operational activities. Both roles require leadership skills and industry knowledge, but the Executive Director Of Operations operates at a higher strategic level, often with broader organizational responsibilities.

What does an executive director of operations do?

An executive director of operations oversees an organization's daily activities, manages staff, implements policies, and ensures strategic goals are met. They often coordinate between departments, analyze performance metrics, and may use tools like enterprise resource planning (ERP) systems to improve efficiency.

What job categories do people searching Executive Director Of Operations jobs in Rochester, NY look for?

The top searched job categories for Executive Director Of Operations jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Executive Director Of Operations jobs?

Cities near Rochester, NY with the most Executive Director Of Operations job openings:

Executive Director Of Operations jobs near you
Infographic showing various Executive Director Of Operations job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $106,245 per year, or $51.1 per hour.

Director of Operations

ShiftHop LLC

Rochester, NY • Remote

$85K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

ABOUT US

ShiftHop, LLC. is a technology services company for healthcare professionals and healthcare facilities. Our mission is to bring the PRN/gig-work to the healthcare field, allowing for decreased staffing shortages in the healthcare field. We empower healthcare professionals to become independent of their full-time job, by offering credentialing services and a clear path for becoming an independent contractor. With ShiftHop, healthcare professionals can find work 24/7, working whenever, wherever, and however often they’d like.

ROLE AND RESPONSIBILITIES:

We’re seeking a candidate to facilitate day-to-day operations, ensuring successful outcomes of several projects and initiatives by collaborating with our internal corporate team and our partner facilities. This is a remote position with a residency requirement of Rochester, New York. The ideal candidate can oversee multiple projects simultaneously, and is very flexible, while being a “hands-on” leader. This is a director level position which reports directly to the Chief Executive Officer. As a member of high-level leadership, you can expect to have 5-10 direct reports, who will eventually oversee a team of 50-75 in the Rochester, NY area. As the Director of Operations, you will:

  • Work to implement staff training and compliance procedures, as required by JCAHO for Staffing Agencies
  • Implement scalable processes to support our inevitable growth
  • Manage and communicate with healthcare facilities, offering complaint resolution and high-level contract approvals
  • Facilitate internal leadership meetings, as well as external “pitch” conferences with potential partner healthcare facilities
  • Oversee the financial team, ensuring prompt payments are received by partner facilities, and resolving any Accounts Payable complaints
  • Assist in the hiring, training and oversight of Facility Success Managers and ShiftHopper Success Managers, further overseeing the onboarding, continued training and termination of these positions
  • Assist in the day-to-day marketing of ShiftHop to local healthcare facilities, including social media postings and marketing systems 8. Optimize ShiftHop’s applications and services, defining recommendations and ensuring timely implementations

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • 5 years of leadership experience, preferably in a healthcare setting
  • Advanced computer skills, including Microsoft Outlook, Excel, and ERP/CRM systems
  • Bachelor’s degree or equivalent experience as listed above, plus HS Diploma
  • Positive attitude seeking the common goal of providing a revolutionary service to reshape healthcare staffing
  • Familiarity with nursing, post-acute and inpatient healthcare
  • Resourcefulness and creativity

BENEFITS:

  • 100% employer paid medical, dental and vision (MVP Healthcare)
  • 100% employer paid life insurance 
  • 100% short and long-term disability
  • 401k matching up to 10% annually, plus eligibility for immediate vesting
  • Flexible schedule – work whenever able, so long as you meet the 40 hour/week minimum requirement
  • Same day pay option
  • 500.00 annual fitness credit

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