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Director Of Operational Excellence Jobs in Reston, VA

Director of Operations

Washington, DC · On-site

$120K - $135K/yr

Join us as a Director of Operations! Are you passionate about connecting great people with ... This role also involves providing operational backing to identified accounts and assigned ...

... Director of Operations to oversee multiple upscale concepts, elevate service and operational ... Excellent knowledge of service standards, guest experience, and operational consistency * Ability ...

... create operational excellence. This isn't a role for someone who simply keeps projects moving. It ... of the nation's leading conservative fundraising agencies. What You'll Do • Build and improve ...

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Director Of Operational Excellence information

See Reston, VA salary details

$35.4K

$112.2K

$187.1K

How much do director of operational excellence jobs pay per year?

As of Sep 1, 2026, the average yearly pay for director of operational excellence in Reston, VA is $112,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $141,200.00 per year, depending on experience, location, and employer.

What does a director of operational excellence do?

A Director of Operational Excellence is responsible for driving continuous improvement initiatives within an organization to enhance efficiency, productivity, and quality. They develop strategies, implement best practices, and lead cross-functional teams to optimize processes and reduce costs. Their role often includes overseeing performance metrics, fostering a culture of innovation, and ensuring alignment with business goals. By leveraging methodologies such as Lean, Six Sigma, or Agile, they help organizations achieve sustainable growth and operational success.

How does a director of operational excellence typically collaborate with other departments to drive process improvements?

A Director of Operational Excellence works closely with cross-functional teams such as IT, HR, finance, and production to identify inefficiencies and implement best practices. Regular meetings, workshops, and data-driven analysis sessions are common, allowing the Director to facilitate alignment and encourage a culture of continuous improvement. Effective collaboration often involves leading change management initiatives and ensuring all stakeholders are engaged and informed throughout the improvement process.

What are the key skills and qualifications needed to thrive as a director of operational excellence, and why are they important?

To thrive as a Director Of Operational Excellence, you need expertise in process improvement methodologies (such as Lean, Six Sigma), business management, and a proven track record of leading transformation initiatives, often supported by a bachelor’s or master’s degree in business or engineering. Familiarity with process mapping tools, performance metrics systems, and certifications like Lean Six Sigma Black Belt are commonly required. Strong leadership, strategic thinking, and the ability to influence and communicate across all organizational levels are crucial soft skills. These capabilities are essential for driving sustainable operational improvements, fostering a culture of continuous improvement, and achieving organizational goals.

What is the difference between Director Of Operational Excellence vs Operations Manager?

AspectDirector Of Operational ExcellenceOperations Manager
Primary FocusProcess improvement, strategic initiatives, organizational efficiencyDay-to-day operations, team management, project execution
Required CredentialsTypically bachelor's degree, certifications in Lean, Six Sigma, or process improvementUsually bachelor's degree, experience in operations, management certifications beneficial
Work EnvironmentStrategic planning, cross-departmental collaboration, executive-level meetingsSupervising teams, managing operational tasks, ensuring productivity

The Director Of Operational Excellence focuses on strategic process improvements and organizational efficiency, often working across departments and with executive leadership. In contrast, the Operations Manager handles daily operational activities, manages teams, and ensures smooth execution of projects. Both roles require related certifications and experience but differ mainly in scope and level of strategic involvement.

Is director of operational excellence a good career?

The director of operational excellence is a senior leadership role focused on improving organizational processes, efficiency, and quality. It typically requires strong skills in process improvement methodologies like Lean or Six Sigma and offers opportunities for advancement into executive management. The role is in demand across various industries, making it a stable and potentially rewarding career path.

What cities near Reston, VA are hiring for Director Of Operational Excellence jobs?

Cities near Reston, VA with the most Director Of Operational Excellence job openings:

Director of Operations

GardaWorld

Washington, DC • On-site

$120K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


GardaWorld rating

5.1

Company rating: 5.1 out of 10

Based on 412 frontline employees who took The Breakroom Quiz

91st of 118 rated security


Job description


Join us as a Director of Operations!
Are you passionate about connecting great people with meaningful work? GardaWorld Security Services is seeking a Director of Operations to play a vital role in managing operations in a security services environment.
If you thrive in a collaborative, mission-driven environment and are ready to make an impact , join a leader in the security services industry!
What's in it for You:
  • Competitive Salary: $120,000 - $135,000 + Auto Allowance
  • Work Site Location: Washington, DD
  • Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
  • Career Growth: Career growth opportunities at GardaWorld

Role Overview:
The Director of Operations is accountable for overseeing the implementation of all Field Support Services programs, controls, policies, and practices. These responsibilities encompass regulatory compliance, training reporting, technology support solutions, and performance benchmarks in alignment with GardaWorld's Security requirements. This role also involves providing operational backing to identified accounts and assigned functional projects under the purview of the Area Vice President.
Responsibilities:
  • Ensure programs, policies, and practices align with corporate, federal, state, and local regulations by actively engaging with branch or account staff.
  • Uphold compliance and quality assurance standards, ensuring contract key performance indicators and metrics are consistently met for designated National or Strategic Accounts.
  • Identify, cultivate, and disseminate enterprise-wide best practices to enhance the execution of Mandatory Requirements.
  • Perform periodic audits of subcontract sites within the scope of responsibility.
  • Investigate instances of substandard, at-risk, or non-compliant accounts or activities. Provide resolution recommendations to branch or account stakeholders and escalate issues as necessary while reporting them to the Regional Vice President.
  • Facilitate compliance report production by preparing them directly or guiding branch managers through the process, supporting internal and external stakeholder reporting requirements.
  • Collaborate with branch managers to interpret regulatory changes impacting Operations functions, processes, or reporting.
  • Oversee the integration of WinTeam with TeamTime to drive operational cost efficiencies and process enhancements for timekeeping, labor compliance, and payroll discrepancy management.
  • Devise, recommend, or implement programs aimed at proactively gathering customer feedback, enhancing branch staff's technical and customer service proficiencies, addressing customer inquiries, and resolving service-related concerns when feasible.
  • Assist Learning & Development in delivering needed branch training related to technology processes and solutions.
  • Function as Incident Command and logistical lead for emergency responses as the Regional Vice President assigned.
  • Act as Transition Lead for new Strategic or National Accounts as the Regional Vice President designated.
  • Attend meetings and undertake ad-hoc assignments to bolster corporate objectives and goals.
  • Possess the adeptness and training to seamlessly step into roles like General Manager, MSS, CSM, Portfolio Manager, and comparable positions with minimal assistance.
  • Execute other associated duties as deemed necessary and assigned.

Qualifications:
  • Bachelor's degree in business or related field
  • Minimum 7-10 years experience.

GardaWorld: Make the World a Safer Place
In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

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