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Director Of Onboarding Jobs (NOW HIRING)

Signal of Memphis

Director of Operations

Memphis, TN · On-site

$70K - $75K/yr

Title: Director of Operations Reports To: Franchise Owners, Regional Executive Director of ... Develop organized recruiting and onboarding structure. Oversees company Training and Development ...

Tensec, Inc

Director of Operations

New York, NY · On-site

$190K - $215K/yr

As Director of Operations, you will own the infrastructure that lets Tensec scale without breaking ... Advise the product team on operational and legal requirements for the client onboarding experience ...

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$116.6K

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How much do director of onboarding jobs pay per year?

As of Sep 1, 2026, the average yearly pay for director of onboarding in the United States is $116,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,500.00 and $136,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of onboarding?

To thrive as a Director of Onboarding, you need expertise in talent management, process optimization, and a solid background in HR or related fields, often supported by a bachelor’s or master’s degree. Familiarity with Human Resources Information Systems (HRIS), onboarding software, and project management tools is typically required. Exceptional leadership, communication, and problem-solving skills help you build relationships and drive continuous improvement. These competencies ensure smooth onboarding processes, higher employee retention, and a positive organizational culture.

How does the director of onboarding collaborate with other departments to ensure a smooth new hire experience?

The Director of Onboarding works closely with HR, IT, hiring managers, and department leaders to coordinate all aspects of a new hire’s introduction to the company. This involves aligning onboarding content and processes, ensuring equipment and access are ready, and gathering feedback to improve the experience. Regular cross-department meetings and communication help anticipate and resolve potential challenges, resulting in a seamless transition for new employees and consistent integration across teams.

What is the difference between Director Of Onboarding vs Onboarding Manager?

AspectDirector Of OnboardingOnboarding Manager
ResponsibilitiesOversees onboarding strategy, manages teams, and aligns onboarding processes with company goalsManages day-to-day onboarding activities, coordinates with teams, and ensures new hire integration
Required CredentialsBachelor's degree, experience in HR or training, leadership skillsBachelor's degree, experience in onboarding or HR, strong communication skills
Work EnvironmentStrategic planning, leadership meetings, cross-department collaborationOperational tasks, onboarding sessions, direct interaction with new hires

The main difference between a Director Of Onboarding and an Onboarding Manager lies in scope and responsibility. The Director focuses on strategic planning and leadership, while the Manager handles daily onboarding operations. Both roles require similar credentials and work within HR or training departments, but the Director's role is more senior and strategic.

What does a director of onboarding do?

A director of onboarding oversees the process of integrating new employees into an organization, ensuring they understand company policies, culture, and job responsibilities. They develop onboarding programs, coordinate training sessions, and collaborate with HR and management to improve the onboarding experience.
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Director Of Onboarding jobs near you
Infographic showing various Director Of Onboarding job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $116,601 per year, or $56.1 per hour.

BT Onboarding Specialist

Centria Autism

Farmington Hills, MI • Hybrid

$20 - $22/hr

Full-time

Posted 8 days ago

Job description

 
This is a Hybrid role - you will be required to be in office Tuesdays and Thursdays in Farmington Hills, MI 
 Position Summary

This role is responsible for facilitating all aspects of onboarding for Behavior Technician personnel. The Onboarding Specialist will organize, maintain, and verify all aspects of the process and maintain current Behavior Technician staff files through completion of onboarding. Additionally, they will provide a positive customer service experience to team members.

Duties and Responsibilities
  1. Onboarding
    • Manage candidate applications, associated pre-hire requirements, and maintain detailed records in CareConnect and the HRIS platform.
    • Communicate regulations, policies, and procedures to team members, including Clinical and Field Staff, as needed.
    • Engage candidates and assist with setting schedules and expectations, enrolling them in required courses, and tracking activity completion.
    • Track candidates' daily progress against their schedule for onboarding and escalate any concerns to the appropriate party.
    • Partner with the Recruiting and Operations teams regarding candidate and team member transitions. 
    • Create applicable internal and external accounts, as needed. 
  2. Customer Service
    • Serve as a resource for team members with questions regarding Centria guidelines, payor requirements, etc.
    • Follow-up via email or service desk with team members within 24 hours and maintain a customer satisfaction rating above 90%. 
  3. Compliance with Centria's Code of Conduct, policies and procedures, and Federal and State laws.
  4. Responsibility to report violations of Company policies or the Code of Conduct.
Rate

$20-$22 hourly

QualificationsEducation/Licenses
  • Associate degree
  • Bachelor's degree, preferred
Work Experience
  • 1+ years administrative or customer service experience
  • Data entry experience, preferred 
Equipment and Technology Requirements
  • Basic computer skills
  • Working knowledge of laptop/desktop PC
  •  Proficiency in Microsoft Suite
  • Proficiency in G Suite
Other Competency Requirements
  • Ability to follow written instructions
  • Ability to use computers and computer/software programs
  • Ability to communicate expressively and receptively
Knowledge and Skills
  • Proficiency in PC software, especially spreadsheet programs;
  • Effective communication skills, both written and verbal, with internal and external stakeholders;
  • Ability to build rapport with peers, team members, managers, and clients, explain complicated information in an approachable and easily understood manner, effectively handle challenging phone conversations, and represent the Centria brand;
  • Ability to organize, prioritize, and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceeds team benchmarks;
  • Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes;
  • Demonstrated strong work ethic with attention to detail, accuracy, and quality. 
Working Conditions
  • Centria's office hours are Monday through Friday from 8:30 AM - 6:00 PM.
  • Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives.
  • Overtime is not a planned part of this role; if required, overtime must be pre-approved in writing by a direct leader. 
Physical Demands

While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice. 

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