ZipRecruiter

Log In

1

Director Of Merchant Success Jobs in Indiana (NOW HIRING)

Foster Success

Director of Development

Indianapolis, IN · On-site

$70K/yr

Represent Foster Success within the business community and professional associations. Team Leadership & Strategy * Supervise and support the Assistant Director of Donor Relations. * Establish, with ...

Foster Success

Director of Development

Indianapolis, IN · On-site

$85 - $120/hr

Represent Foster Success within the business community and professional associations. Team Leadership & Strategy * Supervise and support the Assistant Director of Donor Relations. * Establish, with ...

Foster Success

Director of Development

Indianapolis, IN · On-site

$70K/yr

Represent Foster Success within the business community and professional associations. Team Leadership & Strategy * Supervise and support the Assistant Director of Donor Relations. * Establish, with ...

JQOL

Director of Design

Indianapolis, IN · On-site

Director of Design | IN Location: Indianapolis, IN Position Summary The Director of Design is ... Overall project management success on all design projects includes QAQC and teaming management to ...

JQOL

Director of Design

Indianapolis, IN · On-site

Director of Design | IN Location: Indianapolis, IN Position Summary The Director of Design is ... Overall project management success on all design projects includes QAQC and teaming management to ...

next page

Showing results 1-20

All JobsOf Merchant Success JobsDirector Of Merchant Success JobsDirector Of Merchant Success Jobs in Indiana

Director Of Merchant Success information

What is a director of merchant success?

A Director of Merchant Success is a senior leadership role responsible for ensuring that merchants partnering with a company achieve their business goals and have a positive experience. They develop strategies to support merchant growth, oversee onboarding, provide ongoing support, and collaborate across departments to address merchant needs. This role often manages a team and uses data-driven insights to improve merchant satisfaction, retention, and revenue. Directors of Merchant Success play a critical part in building strong, long-term relationships between the company and its merchant partners.

How does a director of merchant success typically collaborate with other departments to drive merchant growth?

A Director of Merchant Success works closely with teams such as sales, product development, marketing, and customer support to ensure merchants have a seamless experience and achieve their business goals. This role often coordinates cross-departmental initiatives, providing merchant feedback to product teams for improvements, partnering with marketing to launch new features, and working with sales to identify upsell opportunities. Regular communication and alignment across these departments are essential to develop effective strategies that support merchant growth and retention. This collaborative environment enables the Director to advocate for merchants internally and deliver impactful results.

What are the key skills and qualifications needed to thrive as a director of merchant success, and why are they important?

To thrive as a Director Of Merchant Success, you need expertise in client relationship management, business strategy, and data-driven decision-making, often supported by a degree in business or a related field. Familiarity with CRM platforms, analytics tools, and e-commerce or payment processing systems is typically required. Outstanding leadership, problem-solving abilities, and strong communication skills help drive team performance and foster merchant satisfaction. These skills ensure effective support and growth for merchants, directly impacting retention, revenue, and long-term business success.

What is the difference between Director Of Merchant Success vs Merchant Account Manager?

AspectDirector Of Merchant SuccessMerchant Account Manager
Primary FocusStrategic growth and overall success of merchantsManaging individual merchant accounts and relationships
ResponsibilitiesDeveloping success strategies, overseeing teams, driving retentionOnboarding, support, and day-to-day account management
Work EnvironmentLeadership, cross-functional teams, strategic planningCustomer service, client communication, account support
Required CredentialsExperience in merchant services, leadership skills, industry knowledgeCustomer service experience, sales skills, industry familiarity

The main difference is that the Director Of Merchant Success focuses on strategic leadership and overall merchant growth, while the Merchant Account Manager handles daily account management and client relationships. Both roles are vital but serve different levels of engagement within merchant services teams.

What are popular job titles related to Director Of Merchant Success jobs in Indiana?

For Director Of Merchant Success jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Director Of Merchant Success jobs in Indiana look for?

The top searched job categories for Director Of Merchant Success jobs in Indiana are:

What cities in Indiana are hiring for Director Of Merchant Success jobs?

Cities in Indiana with the most Director Of Merchant Success job openings:

Director Of Merchant Success jobs near you
Infographic showing various Director Of Merchant Success job openings in Indiana as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Associate Director of Student Success

Saint Mary-Of-The-Woods College

Saint Mary Of The Woods, IN • On-site

Full-time

Re-posted 6 days ago

Job description

Description

Saint Mary-of-the-Woods College (SMWC), a Catholic liberal arts institution founded by the Sisters of Providence, seeks an energetic, student-centered Associate Director of Student Success to lead initiatives that promote student achievement, persistence, and belonging. The Associate Director will oversee the College's Summer Bridge Program and the 21st Century Scholars Program, ensuring that underrepresented, first-generation, and conditionally admitted students are supported through their transition to and success in college.


Working under the direction of the Director of Student Services for Student Success, the Associate Director provides leadership in designing, implementing, and assessing academic support initiatives that align with institutional goals for retention, equity, and holistic student development.


 Program Leadership and coordination

  • Plan, implement, and assess the Summer Bridge Program, focusing on academic readiness, college transition, and community building for incoming students.
  • Serve as the campus lead for the 21st Century Scholars Program, ensuring compliance with state requirements and supporting student engagement, persistence, and completion.
  • Collaborate with Academic Affairs, Student Life, and Admissions to identify and support students who may benefit from early or ongoing academic interventions.
  • Develop and coordinate academic workshops, mentoring programs, and co-curricular initiatives that promote student success and belonging.
  • Collect, track, and analyze data on program participation, retention, and outcomes; prepare reports and use data for continuous improvement.

Student Success and Support

  • Provide individualized academic coaching and success planning for students participating in the Summer Bridge or 21st Century Scholars programs.
  • Serve as a resource for students navigating academic challenges, referring them to tutoring, counseling, advising, and other campus resources.
  • Build strong relationships with students to foster engagement, confidence, and persistence.
  • Collaborate with faculty and staff to create a supportive and inclusive learning environment.
  • Assist the Director of the LRC in supervising student employees, peer mentors, and/or professional tutors connected to bridge or scholar programs.
  • Develop program budgets and monitor expenditures in alignment with institutional and grant guidelines.
  • Contribute to LRC assessment, reporting, and strategic planning efforts.
  • Participate in campus committees and initiatives that advance academic support and student success
Supervision: 
  • Student Assistants and Academic Peers

Working Conditions:

  • Normal office environment
  • Some evening and weekend hours
  • Same day business travel as needed
  • Overnight business travel as needed
  • Performing repetitive movements

Requirements

 Minimum Qualifications:

  • Bachelor's degree - Master's degree Preferred
  • Minimum of two years of experience in student success, academic support, or program coordination in a higher education setting.
  • Demonstrated commitment to working with first-generation, underrepresented, and at-risk college students.
  • Strong organizational, interpersonal, and communication skills.
  • Experience with program assessment and data-informed decision making.

Apply