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Director Of It Operations Jobs in Reston, VA (NOW HIRING)

Role: IT Operations Manager Location: Northern Virginia Area Type: FT / Hybrid About the Team: Join a well-established technology solutions provider supporting complex IT environments across public ...

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Director Of It Operations information

See Reston, VA salary details

$62.9K

$146K

$202.9K

How much do director of it operations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for director of it operations in Reston, VA is $145,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,200.00 and $177,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director of IT operations, and how can these be effectively managed?

A Director of IT Operations often encounters challenges such as managing large, diverse teams, ensuring system uptime, and balancing the needs of security, scalability, and budget constraints. Effective management involves implementing strong IT governance frameworks, fostering clear communication between technical teams and business stakeholders, and staying updated with the latest technology trends. Regularly reviewing IT processes and investing in staff development also helps to address challenges proactively and maintain operational excellence.

What is the difference between Director Of It Operations vs Network Operations Manager?

AspectDirector Of It OperationsNetwork Operations Manager
Primary FocusOversees overall IT operations, strategy, and infrastructureManages network infrastructure, performance, and security
ResponsibilitiesIT policy, vendor management, system integrationNetwork monitoring, troubleshooting, and network security
CredentialsBachelor's or master's in IT, certifications like PMP, ITILNetworking certifications like Cisco CCNA, CCNP, CompTIA Network+
Work EnvironmentExecutive IT teams, cross-departmental collaborationNetwork teams, technical staff, data centers

The Director Of It Operations focuses on overall IT strategy and infrastructure management, while the Network Operations Manager specializes in maintaining and securing network systems. Both roles require technical certifications and involve working within IT departments, but their scope and responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a director of IT operations, and why are they important?

To thrive as a Director of IT Operations, you need deep expertise in IT infrastructure, systems management, and strategic planning, often supported by a degree in computer science or related fields and significant management experience. Familiarity with ITIL frameworks, cloud platforms (like AWS or Azure), cybersecurity principles, and certifications such as PMP or CISSP are highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and effective incident resolution. These skills and qualities are crucial for ensuring IT systems are reliable, secure, and aligned with organizational goals.
What are popular job titles related to Director Of It Operations jobs in Reston, VA? For Director Of It Operations jobs in Reston, VA, the most frequently searched job titles are:
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What cities near Reston, VA are hiring for Director Of It Operations jobs? Cities near Reston, VA with the most Director Of It Operations job openings:
Infographic showing various Director Of It Operations job openings in Reston, VA as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $145,975 per year, or $70.2 per hour.

IT Operations Manager

CACI International, Inc.

Arlington, VA • On-site

$98K - $217K/yr

Full-time

Medical, Retirement, PTO

Posted 19 days ago


Job description

Job Title: IT Operations Manager
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Top Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
* * *
The Opportunity:
CACI is seeking an IT Operations Manager to oversee enterprise IT service delivery supporting the Department of State Bureau of Diplomatic Security. This role provides operational leadership across service desk operations, infrastructure management, enterprise applications, cloud services, network operations, and IT lifecycle management activities.
The IT Operations Manager will serve as the senior operational leader responsible for maintaining service levels while implementing modernization initiatives across the ITOD portfolio.
Responsibilities:
  • Manage a 30- to 40-person team conducting day-to-day enterprise IT operations on classified and unclassified environments.
  • Coordinate service desk, infrastructure, application, cloud, and operational support teams.
  • Monitor operational performance and ensure compliance with service level agreements.
  • Lead operational planning, reporting, and continuous improvement initiatives.
  • Support project management, change management, and release management processes.
  • Develop and maintain operational policies, procedures, and documentation.
  • Coordinate incident response and problem management activities.
  • Provide executive-level reporting on operational health, risks, and performance.

Qualifications:
Required:
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related discipline.
  • 10+ years of federal IT operations experience.
  • 5+ years leading enterprise IT operations teams.
  • Experience managing multi-disciplinary IT environments including cloud, network, infrastructure, and service desk functions.
  • Strong understanding of ITIL processes and service management frameworks.
  • Active Top Secret clearance; SCI eligible

Desired:
  • Prior experience supporting the Department of State Bureau of Diplomatic Security and/or Bureau of Diplomatic Technology (DT) is highly desirable.
  • ITIL certification.
  • Experience with ServiceNow, Power BI, Azure, AWS, and enterprise monitoring platforms.
  • PMP certification.

What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$98,800 - $217,500
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.