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Director Of It Operations Jobs in Indiana (NOW HIRING)

Townsend Corporation

Director of IT Operations

Muncie, IN · On-site

$130K - $150K/yr

The Director of IT Operations is a senior leadership role responsible for the day-to-day performance, reliability, and strategic direction of the organization's technology infrastructure and support ...

blueStone

Director of IT- Applications

Daleville, IN

$125K - $150K/yr

If you are in IT sales and are confident in your sales abilities, then this opportunity may be for ... operation and support of production systems through proactive monitoring, capacity analysis and ...

The Garrett Companies

Technology Manager

Indianapolis, IN · On-site

$65K - $75K/yr

Corporate Operations Reports To: Director of IT Business Systems Role Overview: The Technology Manager is responsible for supporting the day-to-day operations of The Garrett Companies' technology ...

Do it Best Corp

Manager of IT Security

Fort Wayne, IN · On-site

Manager of IT Security Location: Headquarters - Fort Wayne, IN Level: Salaried/Manager Division ... Director, Infrastructure/Operations/Security Travel: Occasional About the Role: The Manager, IT ...

Do it Best Corp.

Manager of IT Security

Fort Wayne, IN · On-site

$100 - $130/hr

The position reports directly to the Director of Infrastructure/Operation/Security and works closely with other IT leaders, business unit heads and external stakeholders to ensure that IT security ...

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Director Of It Operations information

See Indiana salary details

$57.6K

$133.5K

$185.6K

How much do director of it operations jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director of it operations in Indiana is $133,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,800.00 and $162,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director of IT operations, and how can these be effectively managed?

A Director of IT Operations often encounters challenges such as managing large, diverse teams, ensuring system uptime, and balancing the needs of security, scalability, and budget constraints. Effective management involves implementing strong IT governance frameworks, fostering clear communication between technical teams and business stakeholders, and staying updated with the latest technology trends. Regularly reviewing IT processes and investing in staff development also helps to address challenges proactively and maintain operational excellence.

What are the key skills and qualifications needed to thrive as a director of IT operations, and why are they important?

To thrive as a Director of IT Operations, you need deep expertise in IT infrastructure, systems management, and strategic planning, often supported by a degree in computer science or related fields and significant management experience. Familiarity with ITIL frameworks, cloud platforms (like AWS or Azure), cybersecurity principles, and certifications such as PMP or CISSP are highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and effective incident resolution. These skills and qualities are crucial for ensuring IT systems are reliable, secure, and aligned with organizational goals.

What is the difference between Director Of It Operations vs Network Operations Manager?

AspectDirector Of It OperationsNetwork Operations Manager
Primary FocusOversees overall IT operations, strategy, and infrastructureManages network infrastructure, performance, and security
ResponsibilitiesIT policy, vendor management, system integrationNetwork monitoring, troubleshooting, and network security
CredentialsBachelor's or master's in IT, certifications like PMP, ITILNetworking certifications like Cisco CCNA, CCNP, CompTIA Network+
Work EnvironmentExecutive IT teams, cross-departmental collaborationNetwork teams, technical staff, data centers

The Director Of It Operations focuses on overall IT strategy and infrastructure management, while the Network Operations Manager specializes in maintaining and securing network systems. Both roles require technical certifications and involve working within IT departments, but their scope and responsibilities differ significantly.

Is IT hard to become a director of IT operations?

Becoming a Director of IT Operations typically requires extensive experience in IT management, strong leadership skills, and knowledge of infrastructure, cybersecurity, and project management. Many professionals pursue relevant certifications like ITIL or PMP and have a background in technical roles before advancing to this leadership position.

What does a director of IT operations do?

A director of IT operations oversees an organization's information technology systems, ensuring they run efficiently, securely, and align with business goals. They manage IT teams, develop strategies, implement policies, and coordinate with other departments to support technology infrastructure and projects.

What are the most commonly searched types of Of It Operations jobs in Indiana?

The most popular types of Of It Operations jobs in Indiana are:

What are popular job titles related to Director Of It Operations jobs in Indiana?

For Director Of It Operations jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Director Of It Operations jobs in Indiana look for?

The top searched job categories for Director Of It Operations jobs in Indiana are:

What cities in Indiana are hiring for Director Of It Operations jobs?

Cities in Indiana with the most Director Of It Operations job openings:

Director Of It Operations jobs near you
Infographic showing various Director Of It Operations job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $133,516 per year, or $64.2 per hour.

Director of IT Operations

The Townsend Corporation

Muncie, IN • On-site

$130K - $150K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Who we are:
The Townsend Company, LLC is an industry leader in utility vegetation management, right-of-way services, and utility infrastructure solutions, supporting electric utilities and critical infrastructure across the United States. Headquartered in Muncie, Indiana, Townsend operates in more than 30 states, delivering vegetation management, power line clearance, utility line construction, landscape management, and emergency storm response services. With a longstanding commitment to safety, operational excellence, and customer service, Townsend partners with utilities to protect and maintain critical power infrastructure while providing rewarding career opportunities and professional growth for its employees.
We Offer:
  • Weekly pay
  • Paid Time Off amp; Health Benefits.
  • Growth amp; Development within the company.
  • 401k + 4% match.
Director of IT Operations Summary:
The Director of IT Operations is a senior leadership role responsible for the day-to-day performance, reliability, and strategic direction of the organization's technology infrastructure and support functions. Reporting directly to the CIO, this leader manages a cross-functional IT team spanning systems administration, technical support, project management, solutions architecture, and regional IT operations. The Director ensures technology services align with business objectives, are delivered efficiently, and scale to meet organizational growth.
Duties/Responsibilities:
Leadership amp; Team Management
  • Lead, mentor, and develop a team of systems administrators, IT support specialists, a solutions architect, and an IT project manager.
  • Set performance goals, conduct regular reviews, and build a culture of accountability, continuous improvement, and service excellence.
  • Coordinate with the Director, IT – West Tree to ensure consistent standards and alignment across all operational regions.
IT Operations amp; Infrastructure
  • Oversee the design, maintenance, and optimization of the organization's IT infrastructure including networks, servers, endpoints, and cloud environments.
  • Ensure system uptime, disaster recovery readiness, and business continuity plans are documented, tested, and current.
  • Define and enforce IT policies, standards, and operational procedures across the enterprise.
IT Support amp; Service Delivery
  • Oversee the IT help desk and support operations to ensure timely, high-quality resolution of user issues.
  • Define and monitor SLAs and KPIs for service delivery; provide regular reporting to the CIO.
  • Champion end-user experience, ensuring technology tools empower employees to work effectively.
Strategic Planning amp; Project Execution
  • Partner with the CIO to develop the IT operational roadmap and annual technology budget.
  • Oversee planning and delivery of IT projects, ensuring on-time and on-budget completion in collaboration with the IT Project Manager.
  • Evaluate and recommend technology solutions that improve operational efficiency and reduce risk.
Security amp; Compliance
  • Ensure the organization's systems and data are protected in alignment with security best practices and applicable regulations.
  • Work with internal stakeholders to identify, assess, and remediate cybersecurity risks.
  • Maintain compliance with data privacy, security, and IT governance standards.
Qualifications:
Required
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • 7+ years of progressive IT experience, including 3+ years in a leadership or management role.
  • Proven track record managing IT infrastructure, systems administration, and technical support teams.
  • Strong project management skills; experience delivering cross-functional IT initiatives.
  • Excellent communication skills — able to translate technical concepts for non-technical stakeholders.
Preferred
  • Experience with multi-site or distributed IT operations.
  • Familiarity with ITIL, PMP, or similar frameworks.
  • Experience with ERP platforms (e.g., NetSuite) and BI tooling in an operational context.
  • Relevant certifications such as ITIL 4, PMP, CompTIA Network+, or Microsoft/AWS credentials.
Core Competencies
  • Strategic thinking with an operational mindset
  • People leadership and team development
  • Cross-functional collaboration and communication
  • Decision-making under ambiguity
  • Vendor and budget management
  • Risk awareness and security consciousness
This job description describes the general nature and level of work. It is not an exhaustive list of all responsibilities and duties required
Join a team that values safety, reliability, and professional development. At Townsend Company LLC. our employees, play a critical role in supporting the nation’s electric infrastructure through quality vegetation management and right-of-way services. If you enjoy working outdoors, take pride in your work, and want to be part of a dynamic and growing team, we encourage you to apply and build a rewarding career with us.

Apply