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Manager Of It Operations Jobs in Indiana (NOW HIRING)

Townsend Corporation

Director of IT Operations

Muncie, IN · On-site

$130K - $150K/yr

  • Medical

  • Retirement

  • PTO

The Townsend Company, LLC is an industry leader in utility vegetation management, right-of-way ... The Director of IT Operations is a senior leadership role responsible for the day-to-day ...

Do it Best Corp.

Manager of IT Security

Fort Wayne, IN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manager of IT Security Location: Headquarters - Fort Wayne, IN Level: Salaried/Manager Division ... Director, Infrastructure/Operations/Security Travel: Occasional About the Role: The Manager, IT ...

Do it Best Corp

Manager of IT Security

Fort Wayne, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manager of IT Security Location: Headquarters - Fort Wayne, IN Level: Salaried/Manager Division ... Director, Infrastructure/Operations/Security Travel: Occasional About the Role: The Manager, IT ...

Holiday Health Care

IT Manager

Evansville, IN

$80K - $90K/yr

  • Medical

  • Vision

  • Retirement

... ions & Infrastructure Ensuring continuous uptime, reliability, and performance of all systems ... * IT Project Management & Strategic Technology Leadership Planning and executing system ...

inKind

IT Manager

Austin, IN · On-site +1

$91K - $111K/yr

  • Medical

  • Dental

  • Vision

  • PTO

IT Manager Role Summary The IT Manager at inKind is responsible for building, operating, and ... of experience in IT operations or IT support roles, with 1-2+ years in a people or project ...

Bsu

IT Operations Coordinator

Muncie, IN

$16.50 - $17.84/hr

  • Medical

  • Dental

  • Life

  • Retirement

Position Title: IT Operations Coordinator Compensation: $16.50 - 17.84 Department: VP for ... Fill in as needed in the absence of the Operations Control Center Manager. 8. Manage and maintain ...

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Manager Of It Operations information

What are the key skills and qualifications needed to thrive as a manager of IT operations?

To thrive as a Manager of IT Operations, you need a strong background in IT infrastructure, systems administration, project management, and usually a relevant degree or certification such as ITIL or CompTIA. Familiarity with network management tools, cloud platforms, cybersecurity protocols, and enterprise software like ServiceNow or Microsoft Azure is essential. Leadership, problem-solving, and effective communication are critical soft skills for coordinating teams and driving operational efficiency. These skills ensure seamless IT service delivery, minimize downtime, and support organizational goals in a rapidly evolving technology environment.

What are some common challenges faced by a manager of IT operations, and how can they be addressed?

A Manager of IT Operations often navigates challenges such as ensuring system uptime, managing diverse technical teams, and responding to unexpected outages or incidents. Balancing proactive maintenance with urgent troubleshooting requires strong organizational and communication skills. Successful managers prioritize clear documentation, implement robust monitoring tools, and foster a culture of continuous improvement to address these challenges effectively. Collaboration with other departments, such as cybersecurity and application development, is also crucial for aligning IT operations with broader business goals.

What is the difference between Manager Of It Operations vs Network Administrator?

AspectManager Of It OperationsNetwork Administrator
CertificationsITIL, PMP, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOversees IT teams, strategic planningMaintains and manages network infrastructure
Industry UsageCommon in large organizations, IT departmentsFound in various industries, smaller to mid-sized companies
Search/Comparison IntentUnderstanding managerial roles in ITFocus on network setup and troubleshooting

The Manager Of It Operations typically oversees the entire IT department, focusing on strategic planning, team management, and overall IT service delivery. In contrast, a Network Administrator concentrates on maintaining and troubleshooting network infrastructure. Both roles require similar certifications but differ in scope and responsibilities, with the manager having a broader, leadership-focused role.

How much is a Manager of IT Operations paid?

The average salary for a Manager of IT Operations typically ranges from $90,000 to $140,000 annually, depending on experience, location, and company size. Many managers in this role also receive benefits such as bonuses, health insurance, and opportunities for professional development.

What does a Manager Of IT Operations do?

A Manager of IT Operations oversees an organization's information technology systems, ensuring their reliability, security, and efficiency. They coordinate IT staff, manage infrastructure, implement policies, and often use tools like network monitoring and ticketing systems to support business needs.

What is the difference between an IT manager and a manager of IT operations?

An IT manager oversees the overall IT strategy, planning, and management of technology resources within an organization, often focusing on projects, budgets, and team leadership. A manager of IT operations specifically supervises the day-to-day functions of IT services, ensuring systems run smoothly, incidents are resolved promptly, and operational efficiency is maintained. Both roles require strong technical knowledge, but the IT manager typically has a broader strategic focus, while the manager of IT operations concentrates on operational execution.

What are the most commonly searched types of Of It Operations jobs in Indiana?

The most popular types of Of It Operations jobs in Indiana are:

Manager Of It Operations jobs near you
Infographic showing various Manager Of It Operations job openings in Indiana as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Director of IT Operations

The Townsend Corporation

Muncie, IN • On-site

$130K - $150K/yr

Full-time

Medical, Retirement, PTO

Re-posted 20 hours ago

Job description

Who we are:
The Townsend Company, LLC is an industry leader in utility vegetation management, right-of-way services, and utility infrastructure solutions, supporting electric utilities and critical infrastructure across the United States. Headquartered in Muncie, Indiana, Townsend operates in more than 30 states, delivering vegetation management, power line clearance, utility line construction, landscape management, and emergency storm response services. With a longstanding commitment to safety, operational excellence, and customer service, Townsend partners with utilities to protect and maintain critical power infrastructure while providing rewarding career opportunities and professional growth for its employees.
We Offer:
  • Weekly pay
  • Paid Time Off amp; Health Benefits.
  • Growth amp; Development within the company.
  • 401k + 4% match.
Director of IT Operations Summary:
The Director of IT Operations is a senior leadership role responsible for the day-to-day performance, reliability, and strategic direction of the organization's technology infrastructure and support functions. Reporting directly to the CIO, this leader manages a cross-functional IT team spanning systems administration, technical support, project management, solutions architecture, and regional IT operations. The Director ensures technology services align with business objectives, are delivered efficiently, and scale to meet organizational growth.
Duties/Responsibilities:
Leadership amp; Team Management
  • Lead, mentor, and develop a team of systems administrators, IT support specialists, a solutions architect, and an IT project manager.
  • Set performance goals, conduct regular reviews, and build a culture of accountability, continuous improvement, and service excellence.
  • Coordinate with the Director, IT – West Tree to ensure consistent standards and alignment across all operational regions.
IT Operations amp; Infrastructure
  • Oversee the design, maintenance, and optimization of the organization's IT infrastructure including networks, servers, endpoints, and cloud environments.
  • Ensure system uptime, disaster recovery readiness, and business continuity plans are documented, tested, and current.
  • Define and enforce IT policies, standards, and operational procedures across the enterprise.
IT Support amp; Service Delivery
  • Oversee the IT help desk and support operations to ensure timely, high-quality resolution of user issues.
  • Define and monitor SLAs and KPIs for service delivery; provide regular reporting to the CIO.
  • Champion end-user experience, ensuring technology tools empower employees to work effectively.
Strategic Planning amp; Project Execution
  • Partner with the CIO to develop the IT operational roadmap and annual technology budget.
  • Oversee planning and delivery of IT projects, ensuring on-time and on-budget completion in collaboration with the IT Project Manager.
  • Evaluate and recommend technology solutions that improve operational efficiency and reduce risk.
Security amp; Compliance
  • Ensure the organization's systems and data are protected in alignment with security best practices and applicable regulations.
  • Work with internal stakeholders to identify, assess, and remediate cybersecurity risks.
  • Maintain compliance with data privacy, security, and IT governance standards.
Qualifications:
Required
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • 7+ years of progressive IT experience, including 3+ years in a leadership or management role.
  • Proven track record managing IT infrastructure, systems administration, and technical support teams.
  • Strong project management skills; experience delivering cross-functional IT initiatives.
  • Excellent communication skills — able to translate technical concepts for non-technical stakeholders.
Preferred
  • Experience with multi-site or distributed IT operations.
  • Familiarity with ITIL, PMP, or similar frameworks.
  • Experience with ERP platforms (e.g., NetSuite) and BI tooling in an operational context.
  • Relevant certifications such as ITIL 4, PMP, CompTIA Network+, or Microsoft/AWS credentials.
Core Competencies
  • Strategic thinking with an operational mindset
  • People leadership and team development
  • Cross-functional collaboration and communication
  • Decision-making under ambiguity
  • Vendor and budget management
  • Risk awareness and security consciousness
This job description describes the general nature and level of work. It is not an exhaustive list of all responsibilities and duties required
Join a team that values safety, reliability, and professional development. At Townsend Company LLC. our employees, play a critical role in supporting the nation’s electric infrastructure through quality vegetation management and right-of-way services. If you enjoy working outdoors, take pride in your work, and want to be part of a dynamic and growing team, we encourage you to apply and build a rewarding career with us.

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