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Director Of Insurance Operations Jobs in Raleigh, NC

Basement Kings USA

Director of Operations

Durham, NC · On-site

$55K - $70K/yr

Director of Operations Location : Remote optional, preference for Durham (NC) or Gainesville (GA) Company : Basement Kings USA Reports To : Head of Operations Works Closely Wit h: CEO, Portfolio ...

Triangle Compounding Pharmacy

Be Seen First

Director of Operations

Cary, NC · On-site

$100K - $120K/yr

We are hiring our first Director of Operations -- a senior leader who will own the end-to-end operational performance of the business, from patient intake through prescription fulfillment and ...

Urgent

Cache Ventures

Director of Operations

Raleigh, NC · Remote

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

Cache Ventures

Director of Operations

Raleigh, NC · Remote

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

Cache Ventures

Director of Operations

Raleigh, NC · On-site +1

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

Vaco LLC

Director of Operations

Wake Forest, NC

$120/hr

Work with the VP Of Operations to oversee the floor, drive production and manage vendors. Translate program requirements into structured, trackable workflows that move seamlessly through receiving ...

Joe Van Gogh Inc

Director of Bakery Operations

Durham, NC · On-site

$61K - $68K/yr

Director of Bakery Operations Job Purpose Summary: The Director of Bakery Operations (DBO) leads the culinary program at Joe Van Gogh. This position directly oversees the management of the South ...

Canals

Director of Revenue Operations

Raleigh, NC · Remote

The Role We're looking for a Director of Revenue Operations to build and scale the RevOps function at Canals. This role sits at the center of our go-to-market engine; owning systems, data, and ...

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Director Of Insurance Operations information

See Raleigh, NC salary details

$33.1K

$104.7K

$174.5K

How much do director of insurance operations jobs pay per year?

As of May 31, 2026, the average yearly pay for director of insurance operations in Raleigh, NC is $104,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Insurance Operations, and why are they important?

To thrive as a Director Of Insurance Operations, you need extensive experience in insurance operations management, regulatory compliance, and a bachelor's or master's degree in business, finance, or a related field. Familiarity with insurance management software, CRM systems, and industry certifications such as CPCU (Chartered Property Casualty Underwriter) or ARM (Associate in Risk Management) is highly valued. Exceptional leadership, strategic thinking, and communication abilities are crucial for managing teams and driving operational improvements. These skills ensure effective oversight of operations, regulatory adherence, and the achievement of organizational goals in a dynamic insurance environment.

How does a Director of Insurance Operations typically collaborate with other departments to drive operational efficiency?

A Director of Insurance Operations works closely with departments such as underwriting, claims, finance, and IT to streamline processes and ensure compliance with regulatory standards. This role often leads cross-functional initiatives to improve workflow, introduce new technologies, and align operational goals with the organization's strategic objectives. Regular meetings, project management, and data sharing are common, as effective collaboration is critical for maintaining service quality and adapting to industry changes. Building strong relationships across teams is essential for identifying bottlenecks and implementing best practices.

What does a Director of Insurance Operations do?

A Director of Insurance Operations oversees the daily activities and strategic direction of an insurance company's operational departments. Their responsibilities include managing teams, streamlining processes, ensuring regulatory compliance, and improving customer service. They also analyze performance data, implement new technologies, and coordinate with other departments to achieve company goals. Overall, their role ensures efficient operations and supports business growth within the insurance sector.

What is the difference between Director Of Insurance Operations vs Insurance Manager?

AspectDirector Of Insurance OperationsInsurance Manager
ResponsibilitiesOversees overall insurance operations, strategy, and policy developmentManages daily insurance team activities and handles claims or policy administration
Required CredentialsTypically requires a bachelor’s degree, industry certifications, and extensive experienceUsually requires a bachelor’s degree and relevant insurance experience
Work EnvironmentStrategic, leadership-focused, often in corporate or executive settingsOperational, team management, often in office or claims centers
Industry UsageCommon in large insurance companies and corporate insurance departmentsFound in insurance agencies, claims departments, and regional offices

The main difference is that the Director Of Insurance Operations focuses on strategic leadership and overall policy direction, while the Insurance Manager handles day-to-day operations and team management. Both roles require industry knowledge, but the director position involves higher-level planning and decision-making.

What are popular job titles related to Director Of Insurance Operations jobs in Raleigh, NC? For Director Of Insurance Operations jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Director Of Insurance Operations jobs in Raleigh, NC look for? The top searched job categories for Director Of Insurance Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Director Of Insurance Operations jobs? Cities near Raleigh, NC with the most Director Of Insurance Operations job openings:
Director Of Insurance Operations jobs near you

Director of Operations

Basement Kings USA

Durham, NC • On-site

$55K - $70K/yr

Full-time

PTO

Posted 9 days ago

Job description

Job Title: Director of Operations
Location: Remote optional, preference for Durham (NC) or Gainesville (GA)
Company: Basement Kings USA
Reports To: Head of Operations
Works Closely With: CEO, Portfolio Company Leadership
Compensation Range: $55k - $70k
About Us
Basement Kings USA (“BKUSA”) is a fast-growing residential services platform focused on foundation repair, basement waterproofing, crawl-space encapsulation, and concrete leveling industries. Founded and led by a team of owner-operators with deep private equity and operational experience, BKUSA is building a national leader in the basement and foundation services sector through a disciplined acquisition and integration strategy.
Headquartered in Durham, NC, BKUSA currently operates a growing network of brands across North Carolina, Ohio, Virginia, and Georgia, and is expanding across the Southeast and Midwest. The company’s mission is to bring together best-in-class local operators under one platform, enabling them to benefit from shared systems, resources, and brand power while preserving their craftsmanship and community roots.
Role Overview
The Director of Operations is responsible for monitoring the production operations of multiple foundation repair companies, implementing new and improved procedures, and identifying opportunities to improve production capacity and efficiency across the entire Basement Kings USA network. This individual will be in constant contact with the production leadership at each company to ensure that the company is taking advantage of all possible opportunities and use those interactions to inform recommendations for the purchase or implementation of new tools, procedures, software, and systems.
Ideal candidates have have a passion for developing systems and fixing problems, experience in the trades (preferably foundation repair, waterproofing, and/or underpinning), and are comfortable using and implementing technology.
The Director of Operations will be required to travel up to 6-8 days per month to visit companies and potential new partners. Less travel will be required for candidates who live near an existing company.
Key Responsibilities
● Serve as the primary point of contact between Basement Kings USA and production leadership at operating companies.
● Manage an operations dashboard measuring job profitability, crew utilization, backlog health, and margin performance.
● Work with the Revenue Operations team to manage software deployments and ensure that production departments are fully utilizing all tools available to them.
● Support training programs to encourage safety, efficiency, and customer satisfaction.
● Foster a culture of leadership, accountability, communication, and continuous improvement within each operating company.
● Partner with deal teams to conduct operational diligence, identifying key risks, synergies, and integration priorities prior to close.
● Implement integration plans for future companies BKUSA’s partners with, identifying needs and desires, rolling out new software, and ensuring a smooth transition.
Qualifications
● 5+ years of experience in construction management or operations management.
● Proven track record working with key software (ServiceTitan, QBO, ADP, Salesforce, or similar).
● Deep understanding of field service workflows: job costing, scheduling, materials management, and customer experience.
● Process-oriented mindset with a bias for execution and continuous improvement.
● Comfortable managing a fast-paced, evolving set of responsibilities with autonomy
What We Offer
● Competitive salary and performance-based bonuses
● Paid time off, holidays, and leading benefits package
● Opportunity to grow into a C-Suite leadership role
● A hands-on seat at the table in a high-growth, entrepreneur-led environment where you’ll help shape the next phase of the company’s future
Equal Opportunity Employer
We are an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will
receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,

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