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Director Of Infrastructure Services Jobs (NOW HIRING)

City of Hialeah, FL

Chief of Infrastructure

Hall, NY

$50K - $300K/yr

With the assistance of the division directors, prepares the budget for the Infrastructure and Asset ... service or any of the protected categories. The City of Hialeah is a drug and alcohol free employer.

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$70K

$153.7K

$227.5K

How much do director of infrastructure services jobs pay per year?

As of Jul 25, 2026, the average yearly pay for director of infrastructure services in the United States is $153,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $187,500.00 per year, depending on experience, location, and employer.

What does a director of infrastructure do?

A director of infrastructure oversees an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They develop strategies for system reliability, security, and scalability, often managing teams of engineers and working with tools like virtualization and monitoring software to ensure operational efficiency.

What are some typical challenges faced by a Director of Infrastructure Services, and how can candidates prepare to address them?

A Director of Infrastructure Services often navigates challenges such as balancing the need for robust, secure systems with budget constraints, and leading teams through digital transformation initiatives. Candidates should be prepared to oversee complex projects, manage vendor relationships, and implement best practices for system reliability and disaster recovery. Building strong communication skills and staying updated on emerging technologies will help in aligning IT infrastructure with organizational goals while effectively managing cross-functional teams.

What are Director Of Infrastructure Services?

A Director of Infrastructure Services is a senior IT professional responsible for overseeing an organization's technology infrastructure, including networks, servers, cloud services, and data centers. They develop strategies to ensure the reliability, scalability, and security of IT systems, manage infrastructure teams, and coordinate with other departments to support business goals. Their role often involves budgeting, vendor management, and implementing best practices for infrastructure operations and disaster recovery. This position is crucial in organizations that rely heavily on technology to maintain smooth business operations.

What is the hierarchy of infrastructure?

In the context of a Director of Infrastructure Services, the hierarchy of infrastructure typically starts with the core data centers and network hardware, followed by servers, storage systems, and virtualization platforms. Above these are cloud services and management tools that oversee and coordinate the infrastructure components. Understanding this hierarchy helps in designing, maintaining, and scaling IT environments effectively.

What are the key skills and qualifications needed to thrive as a Director Of Infrastructure Services, and why are they important?

To thrive as a Director Of Infrastructure Services, you need expertise in IT infrastructure management, project leadership, and a bachelor's or master's degree in computer science, information technology, or a related field. Familiarity with cloud platforms, virtualization technologies, network management tools, and relevant certifications like ITIL or PMP is highly valued. Strong strategic thinking, communication, and team leadership skills help foster cross-department collaboration and effective decision-making. These abilities are crucial for ensuring secure, reliable, and scalable IT operations that support overall business goals.

What is the job description of infrastructure services?

A Director of Infrastructure Services oversees the planning, implementation, and management of an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure system reliability, security, and scalability, often coordinating with IT teams and utilizing tools like virtualization and monitoring software. Strong leadership, technical expertise, and certifications such as Cisco or Microsoft are typically required.

What is the role of the director of infrastructure?

The director of infrastructure oversees the planning, implementation, and management of an organization's IT infrastructure, including networks, servers, and data centers. They ensure system reliability, security, and scalability, often coordinating with IT teams and utilizing tools like cloud platforms and monitoring systems. Strong leadership, technical expertise, and strategic planning are essential for this role.
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Director Of Infrastructure Services jobs near you
Infographic showing various Director Of Infrastructure Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $153,682 per year, or $73.9 per hour.

Executive Director Infrastructure Services

UMass Chan Medical School

Worcester, MA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Executive Director Of Infrastructure Services

The Executive Director of Infrastructure Services is a senior IT leader reporting to the head of IT Operations and responsible for enterprise leadership of teams and managers delivering core infrastructure services that support research, academic, healthcare consulting, administrative, and financial operations. This role sets the strategic direction, governance, and performance expectations for infrastructure services across the institution, ensuring they are reliable, secure, scalable, and aligned with institutional priorities.

Operating at an enterprise level, the Executive Director establishes standards for service delivery, availability, security, compliance, and operational maturity across on-premises and cloud environments. Success in this role is reflected in strong service outcomes, organizational consistency, leadership development, and continuous operational improvement.

The role places strong emphasis on people leadership, service excellence, risk and lifecycle management, and the practical adoption of emerging technologies. The Executive Director also partners across engineering and operations functions beyond their direct span of control to drive alignment, shared operating models, and cohesive delivery across the broader technology organization.

Responsibilities
  • Define and execute a multi-year infrastructure strategy aligned with institutional priorities, risk tolerance, and long-term sustainability.
  • Establish and maintain accountability for infrastructure service availability, performance, resilience, and customer experience across the institution.
  • Build and sustain a high-performing infrastructure leadership team through coaching, workforce planning, and intentional skill development.
  • Partner closely with IT executive leadership to translate institutional strategy into executable infrastructure priorities, absorbing cross-domain operational oversight and escalation.
  • Establish and enforce enterprise service standards, SLAs, KPIs, and operating models, driving continuous service optimization and maturity.
  • Provide governance oversight for incident management, escalation, problem management, and continuous improvement practices.
  • Develop and sustain clear leadership pathways, succession plans, and advancement opportunities for infrastructure leaders, ensuring the organization continues to scale talent alongside technology.
  • Act as a trusted business partner, collaborating across IT and institutional leadership to align infrastructure services with research, academic, consulting, and administrative needs.
  • Ensure infrastructure services operate in compliance with security best practices, regulatory requirements, audits, and institutional policies.
  • Provide leadership oversight for business continuity and disaster recovery strategy, testing, and readiness.
  • Evaluate emerging and evolving technologies, ensuring adoption decisions consider security, compliance, operational readiness, and long-term value.
  • Demonstrated ability to lead through influence, partnership, and shared accountability in matrixed organizations.
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • 10+ years of progressive leadership experience in enterprise infrastructure or platform services.
  • Proven experience managing managers and senior technical leaders responsible for mission-critical capabilities.
  • Demonstrated success establishing strategy, standards, governance, and operational discipline at enterprise scale.
  • Experience with compliance, risk management, lifecycle planning, and service delivery in complex or regulated environments.
  • Strong financial, vendor, and resource management experience.
  • Excellent communication, influence, and stakeholder-management skills.
  • Budget and financial management expertise
Additional Information

Preferred Qualifications:

  • Experience in higher education, research-intensive institutions, healthcare, or similarly complex organizations.
  • Demonstrated success improving service maturity, reliability, and organizational capability.
  • Experience evaluating and adopting automation and AI/GenAI capabilities to enhance infrastructure operations.

Technology & Platform Services:

Accountability for the health, lifecycle, integration, and maturity of the following infrastructure services delivered across domain leaders and teams.

  • Operating system platforms: Windows and Linux (server and virtual endpoint)
  • Virtualization platforms: Server virtualization and Virtual Desktop Infrastructure
  • Cloud Operations: Microsoft Azure, hybrid cloud environments, productivity platforms etc.
  • Backup and Continuity platforms and services: including lifecycle and capacity planning
  • Enterprise storage platforms: and operational management
  • Networking services: Network routing, topology, connectivity, and performance
  • Firewall management: infrastructure security operations in partnership with cybersecurity teams
  • Telecommunications services: Cloud and on-premise based telephony and collaboration platforms
  • Datacenter and colocation services: Datacenter management and operations

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