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Director Of Infrastructure Operations Jobs in Ohio

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Director Of Infrastructure Operations information

See Ohio salary details

$32.3K

$102.4K

$170.7K

How much do director of infrastructure operations jobs pay per year?

As of Sep 1, 2026, the average yearly pay for director of infrastructure operations in Ohio is $102,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $128,800.00 per year, depending on experience, location, and employer.

What does a director of infrastructure operations do?

A Director of Infrastructure Operations is responsible for overseeing the planning, implementation, and maintenance of an organization’s IT infrastructure, which includes servers, networks, data centers, and cloud services. They lead teams to ensure reliable and secure technology operations, manage budgets, develop strategies for scaling and optimizing systems, and coordinate disaster recovery and business continuity plans. This role often involves collaborating with other IT leaders and business stakeholders to align infrastructure initiatives with organizational goals.

What are some common challenges faced by a director of infrastructure operations, and how can they be addressed?

A Director of Infrastructure Operations often navigates challenges such as managing rapidly evolving technologies, ensuring system uptime, and balancing business needs with budget constraints. Staying ahead of potential disruptions requires proactive planning, effective team leadership, and regular communication with stakeholders. Building robust processes for incident response and fostering a culture of continuous improvement can help mitigate risks and support the organization's growth.

What are the key skills and qualifications needed to thrive as a director of infrastructure operations, and why are they important?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, strategic planning, and a strong background in computer science or related fields, often supported by relevant certifications. Familiarity with systems such as VMware, cloud platforms (AWS, Azure), and ITIL or PMP certifications is typically required. Leadership, effective communication, and problem-solving abilities are crucial soft skills for guiding teams and collaborating with stakeholders. These skills and qualifications are vital for ensuring reliable, secure, and scalable technology environments that support organizational goals.

What is the difference between Director Of Infrastructure Operations vs Network Operations Manager?

AspectDirector Of Infrastructure OperationsNetwork Operations Manager
CredentialsTypically requires a bachelor’s degree in IT, Computer Science, or related field; certifications like Cisco CCNP, CompTIA Network+ often preferredSimilar credentials; often holds Cisco or CompTIA certifications, with a focus on network management
Work EnvironmentOversees large-scale infrastructure, data centers, and enterprise systems; strategic planningManages daily network operations, troubleshooting, and network performance
Industry UsageCommon in large organizations, enterprises, and IT service providersFound in organizations with significant network infrastructure, including telecom and IT firms

The main difference is that the Director Of Infrastructure Operations focuses on overall infrastructure strategy and large-scale systems, while the Network Operations Manager concentrates on daily network management and performance. Both roles require similar certifications and work in related environments, but their scope and responsibilities differ significantly.

What are popular job titles related to Director Of Infrastructure Operations jobs in Ohio?

For Director Of Infrastructure Operations jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Director Of Infrastructure Operations jobs in Ohio look for?

The top searched job categories for Director Of Infrastructure Operations jobs in Ohio are:

What cities in Ohio are hiring for Director Of Infrastructure Operations jobs?

Cities in Ohio with the most Director Of Infrastructure Operations job openings:

Director Of Infrastructure Operations jobs near you
Infographic showing various Director Of Infrastructure Operations job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $102,371 per year, or $49.2 per hour.

Director Infrastructure & Operations

Express

Columbus, OH

Full-time

Re-posted 10 days ago

Job description

Overview

About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About ExpressExpress is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. About BonobosOur Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.

Location NameColumbus Corporate HeadquartersResponsibilities

POSITION OVERVIEW

The Director of Infrastructure provides strategic leadership for Phoenix's IT infrastructure, driving digital transformation and building a high-performing culture that aligns technology with long-term business growth. This role transcends operational management to focus on architecting strategic roadmaps and fostering team excellence across cloud platforms, data centers, and global networking infrastructure. The Director is the primary architect of technical resilience, ensuring system availability and scalability while leading PCI/Regulatory strategy and enterprise-wide technical innovation.

This leader defines the tactical and strategic evolution of IT functions, engaging cross-functionally to integrate technical operations with retail business objectives. The focus is on building a robust infrastructure portfolio that enables dynamic business initiatives through visionary people management and technical foresight.

The Director serves as a mentor and organizational expert, leveraging strong interpersonal skills to resolve complex technical challenges and optimize vendor partnerships. Responsible for multiyear strategic roadmaps, this role collaborates on capital and expense budgeting to ensure that infrastructure investments are proactive, sustainable, and directly supportive of the Phoenix enterprise mission.

This role is a critical, high-visibility role within the organization and includes 24x7 management responsibilities within a team of peers with similar responsibilities.

KEY RESPONSIBILITIES

  • Strategic Partnerships: Cultivate cross-functional partnerships with business leaders, vendors and technology peers to drive synergy and alignment across the Phoenix enterprise.
  • Strategy & Transformation: Define and execute multi-year infrastructure roadmaps that align with enterprise digital transformation and long-term business growth objectives.
  • Infrastructure Modernization: Spearhead the modernization of data center, cloud, and networking infrastructure by integrating next-generation solutions to enhance scalability and performance.
  • Operational Excellence: Oversee enterprise-wide support functions and technology solutions, ensuring high system availability, resilience, and proactive incident management for all store and office locations to minimize business downtime.
  • Risk & Compliance: Drive the transition from reactive compliance to proactive risk management, effectively mitigating cybersecurity and operational threats.
  • Financial & Vendor Management: Direct fiscal planning, infrastructure budget optimization, contract negotiations, and vendor strategy to ensure cost-efficiency and sustainable technical investment.
  • Leadership & Culture: Champion a high-performing engineering culture by mentoring technical leaders, fostering collaboration, and building a robust talent pipeline.

REQUIRED EXPERIENCE & QUALIFICATIONS

  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience: 10+ years of progressive leadership in IT infrastructure and operations, with a proven track record of managing large-scale technical environments and complex troubleshooting.
  • Cloud Strategy: 5+ years of strategic oversight for Cloud Platforms (preferably GCP), driving architectural alignment with enterprise business objectives.
  • Leadership: 7+ years of experience managing high-performing engineering teams in a retail or fast-paced corporate environment.
  • Leadership Excellence: Proven ability to mentor technical leaders, foster a culture of curiosity, and build robust talent pipelines.
  • Strategic Planning: Ability to develop and execute multi-year technology roadmaps that directly support enterprise-wide growth and digital transformation.
  • Technical Vision: Deep expertise in networking, compute, storage, and database technologies to guide future-ready infrastructure investments.
  • Operational Resilience: Master of facility management and complex support functions, ensuring 24x7 availability and high-performance standards.
  • Interpersonal & Stakeholder Excellence: Exceptional communication, organizational, and negotiation skills with the ability to influence cross-functional executives, build collaborative relationships, and manage and balance stakeholder expectations.
  • Process Innovation: Track record of analyzing and optimizing complex workflows and leading enterprise-scale projects to successful delivery.
  • Urgency & Composure: Self-motivated leader who maintains technical resilience and calm under pressure during high-visibility or emergency situations.
  • Accountability: Demonstrates accountability for team performance, drives results, and ensures deliverables are met in a timely manner.
Closing

If you would like to know more about the California Consumer Privacy Act click here.

Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

Employment Type: OTHER

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