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Director Of Evaluation Jobs (NOW HIRING)

AVIR Health Group

Director Of Rehab

Snyder, TX · On-site

Director Of Rehabilitation (DOR) AVIR Health Group is looking for a qualified Director of ... Track admissions and discharges, to ensure appropriate scheduling of evaluating therapists for ...

Avir Health Group

Director Of Rehab

Snyder, TX · On-site

Director Of Rehabilitation (DOR) AVIR Health Group is looking for a qualified Director of ... Track admissions and discharges, to ensure appropriate scheduling of evaluating therapists for ...

Avir Health Group

Director of Rehab

Camp Wood, TX · On-site

Director Of Rehabilitation (DOR) AVIR Health Group is looking for a qualified Director of ... Track admissions and discharges, to ensure appropriate scheduling of evaluating therapists for ...

Avir at Snyder

Director Of Rehab

Snyder, TX · On-site

Track admissions and discharges, to ensure appropriate scheduling of evaluating therapists for ... Qualifications for Director of Rehabilitation (DOR) : * Level of knowledge equivalent to that ...

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Director Of Evaluation information

What does a director of evaluation do?

A Director of Evaluation leads the design, implementation, and oversight of evaluation strategies and processes within an organization. They assess the effectiveness and impact of programs or initiatives by developing metrics, collecting data, and analyzing results. Their work helps organizations make informed decisions, improve programs, and demonstrate value to stakeholders. Directors of Evaluation often collaborate with multiple departments and report key findings to leadership.

What are the key skills and qualifications needed to thrive as a director of evaluation?

To thrive as a Director of Evaluation, you need expertise in program evaluation methodologies, data analysis, and a relevant advanced degree such as a master's or PhD in evaluation, public health, or social sciences. Familiarity with statistical software (e.g., SPSS, R, or Stata), data visualization tools, and project management systems is typically required. Strong leadership, critical thinking, and communication skills are essential for guiding teams, interpreting findings, and engaging stakeholders. These competencies ensure rigorous, actionable evaluations that support organizational learning and strategic decision-making.

What are some common challenges faced by a director of evaluation when implementing organization-wide assessment strategies?

A Director of Evaluation often encounters challenges such as aligning evaluation methodologies with diverse stakeholder needs, ensuring data quality and consistency across multiple departments, and encouraging a culture of continuous improvement. Balancing the demands of rigorous, evidence-based assessment with the practical constraints of time and resources is also common. Successful Directors of Evaluation proactively foster collaboration with program managers, provide clear communication on the value of evaluation, and develop strategies to address resistance to change.

What is the difference between Director Of Evaluation vs Program Evaluator?

AspectDirector Of EvaluationProgram Evaluator
CredentialsTypically requires advanced degrees in education, social sciences, or related fields; certifications in evaluation or research methods are commonOften requires a bachelor's or master's degree in similar fields; certifications in evaluation or research are advantageous
Work EnvironmentLeads evaluation teams, manages projects, and develops evaluation strategies within organizations or agenciesConducts evaluations, analyzes data, and prepares reports, often working independently or as part of a team
Industry UsageUsed in nonprofit, government, and educational sectors for overseeing evaluation processesCommonly employed in research firms, government agencies, and nonprofits for assessing program effectiveness

The main difference is that the Director Of Evaluation oversees evaluation programs and manages teams, while the Program Evaluator focuses on conducting evaluations and analyzing data. Both roles require similar credentials but differ in scope and responsibilities.

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Director Of Evaluation jobs near you
Infographic showing various Director Of Evaluation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Director of Quality and Evaluation

GT Independence

Washington, DC • On-site

Full-time

Re-posted 19 days ago

GT Independence rating

6.4

Company rating: 6.4 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

91st of 246 rated social care providers

Job description

Position Summary
The Director of Quality and Evaluation is responsible for leading the organization's quality monitoring, evaluation, stakeholder experience, and organizational learning functions. This position oversees the collection, analysis, interpretation, and reporting of quantitative and qualitative data to assess organizational effectiveness, service quality, stakeholder satisfaction, and contractual performance.
The Director serves as the organization's subject matter expert in evaluation methodologies, stakeholder experience measurement, quality monitoring, qualitative and quantitative research, and data-driven decision-making. This role partners closely with executive leadership to identify trends, evaluate outcomes, measure stakeholder experience, and develop actionable recommendations that improve organizational effectiveness, service delivery, and strategic outcomes.
The Director fosters a culture of continuous improvement by transforming data, stakeholder feedback, and evaluation findings into meaningful organizational insights and improvement initiatives.
Essential Duties and Responsibilities
Quality Monitoring & Data Integrity
  • Develop, implement, and oversee organizational quality monitoring processes and standards.
  • Lead quality reviews of key operational processes, data sets, high-dollar payment transactions, and special projects.
  • Establish quality indicators, performance measures, and monitoring methodologies to assess accuracy, consistency, and effectiveness.
  • Ensure the integrity, reliability, and consistency of organizational data utilized for decision-making and reporting.
  • Identify trends, risks, and opportunities through ongoing quality reviews and data analysis.
  • Develop recommendations to improve quality outcomes, reduce errors, and strengthen organizational processes.
  • Collaborate with operational and technology teams to improve data quality, reporting accuracy, and process effectiveness.

Evaluation, Research & Organizational Learning
  • Design and implement quantitative and qualitative evaluation methodologies to assess organizational performance, service quality, stakeholder experience, and program outcomes.
  • Develop and maintain evaluation frameworks, outcome measures, and key performance indicators aligned with organizational goals and contractual requirements.
  • Conduct organizational assessments and program evaluations to identify strengths, opportunities, and areas for improvement.
  • Lead root cause analyses and trend analyses to identify systemic issues and improvement opportunities.
  • Translate evaluation findings into actionable recommendations and strategic insights for leadership.
  • Support organizational planning and decision-making through data-driven analysis and evidence-based recommendations.
  • Research industry best practices and emerging trends to support organizational innovation and improvement.

Stakeholder Experience & Voice of Customer
  • Develop and oversee stakeholder experience and customer satisfaction programs.
  • Design, administer, and evaluate stakeholder surveys and feedback mechanisms.
  • Facilitate focus groups, listening sessions, interviews, and other stakeholder engagement activities.
  • Analyze stakeholder feedback and identify trends impacting service quality and customer experience.
  • Develop recommendations that improve stakeholder satisfaction, engagement, and overall experience.
  • Ensure stakeholder perspectives are integrated into organizational decision-making and improvement initiatives.
  • Establish meaningful measures and benchmarks for stakeholder experience and satisfaction.

Reporting, Analytics & Business Intelligence
  • Oversee the preparation, validation, and submission of contractual, operational, and executive-level reports.
  • Lead reporting automation initiatives and continuous enhancement of reporting processes.
  • Develop dashboards, scorecards, and business intelligence tools that support organizational decision-making.
  • Analyze complex quantitative and qualitative data sets to identify trends, opportunities, risks, and emerging issues.
  • Present findings, recommendations, and performance insights to executive leadership, committees, and stakeholders.
  • Ensure reporting accuracy, timeliness, and consistency across all organizational reporting functions.

Leadership & Team Management
  • Provide leadership, coaching, mentoring, and development to Quality and Evaluation team members.
  • Establish departmental goals, objectives, and performance expectations.
  • Manage departmental priorities, projects, budgets, and resources.
  • Ensure timely completion of departmental deliverables and initiatives.
  • Build collaborative relationships with internal and external stakeholders.
  • Support organizational strategic initiatives and enterprise-wide improvement efforts.

Education & Experience
Required
  • Bachelor's degree in Data Analytics, Statistics, Public Health, Business Administration, Healthcare Administration, Human Services, Sociology, Psychology, Research Methods, Organizational Leadership, Evaluation Sciences, or a related field.
  • Minimum of seven (7) years of progressively responsible experience in quality improvement, evaluation, analytics, stakeholder experience, research, organizational effectiveness, business intelligence, or a related field.
  • Minimum of three (3) years of leadership experience managing professional staff, projects, and organizational initiatives.

Preferred
  • Master's degree in a related field.
  • Experience in healthcare, Medicaid, long-term services and supports (LTSS), human services, financial management services, or related industries.
  • Experience developing and administering customer satisfaction surveys and stakeholder feedback programs.
  • Experience facilitating focus groups, interviews, listening sessions, and qualitative research activities.
  • Experience conducting program evaluations and outcome assessments.
  • Experience with business intelligence platforms such as Power BI, Tableau, SQL, or similar reporting tools.
  • Experience with survey platforms such as Qualtrics, SurveyMonkey, Alchemer, or similar systems.
  • Experience leading reporting automation and data visualization initiatives.
  • Experience supporting organizational change and continuous improvement efforts.

Knowledge, Skills & Abilities
Evaluation & Research Expertise
  • Survey design and methodology
  • Qualitative and quantitative research methods
  • Program evaluation
  • Outcome measurement
  • Focus group facilitation
  • Stakeholder engagement techniques
  • Statistical analysis and interpretation
  • Research design and implementation
  • Data storytelling and presentation

Quality & Analytics Expertise
  • Quality monitoring and quality improvement methodologies
  • Data integrity and validation processes
  • Trend analysis and root cause analysis
  • Business intelligence and reporting
  • Dashboard development and data visualization
  • Performance measurement and benchmarking
  • Reporting automation and process optimization

Leadership & Strategic Competencies
  • Strategic thinking and planning
  • Organizational assessment and improvement
  • Project management
  • Change management
  • Team leadership and staff development
  • Executive communication and presentation skills
  • Collaboration and relationship building
  • Problem-solving and decision-making

Success Measures
Success in this role will be demonstrated through:
  • Timely, accurate, and actionable organizational and contractual reporting.
  • Effective quality monitoring processes that support organizational accuracy and excellence.
  • Meaningful stakeholder feedback programs that provide actionable insights.
  • High-quality quantitative and qualitative analyses that support strategic decision-making.
  • Successful implementation of reporting automation and business intelligence initiatives.
  • Actionable evaluation findings that drive measurable organizational improvements.
  • Strong collaboration with leadership and cross-functional teams.
  • Measurable improvements in stakeholder experience, service quality, and organizational effectiveness resulting from evaluation findings and recommendations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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