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Director Of Digital Solutions Jobs (NOW HIRING)

ProductionHUB

Director of Digital Media

Jersey City, NJ · On-site

$120 - $180/hr

The Director of Digital Media will lead the strategic development, execution, and management of CSI SPORTS' digital presence. This includes overseeing all digital platforms-website, app, social media ...

Uniqlo

Director of Digital Marketing

New York, NY · On-site

$175K - $280K/yr

As the head of the digital marketing team, the Director of Digital Marketing will need to develop a holistic digital marketing strategy to accomplish business objectives, optimize marketing mix for ...

WTTW

Director of Digital Marketing

Chicago, IL · On-site

$115K - $135K/yr

WTTW/Chicago PBS and WFMT/Chicago Classical seek an experienced Director of Digital Marketing to drive strategic marketing objectives including audience and member lead generation, cultivation ...

WFMT

Director of Digital Marketing

Chicago, IL · On-site

$115K - $135K/yr

WTTW/Chicago PBS and WFMT/Chicago Classical seek an experienced Director of Digital Marketing to drive strategic marketing objectives including audience and member lead generation, cultivation ...

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Director Of Digital Solutions information

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$100K

$138.2K

$172.5K

How much do director of digital solutions jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director of digital solutions in the United States is $138,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $163,000.00 per year, depending on experience, location, and employer.

How does a Director of Digital Solutions typically collaborate with cross-functional teams to drive successful project outcomes?

A Director of Digital Solutions frequently works alongside teams from IT, marketing, product management, and operations to design and implement digital strategies that align with business goals. They facilitate regular meetings to ensure alignment, clarify project requirements, and resolve roadblocks quickly. Building strong relationships and clear communication channels is essential, as the Director often acts as a bridge between technical and non-technical stakeholders. This collaborative approach helps ensure that digital initiatives are delivered on time and meet the needs of both the organization and its clients.

What are the key skills and qualifications needed to thrive as a Director of Digital Solutions, and why are they important?

To thrive as a Director of Digital Solutions, you need a strong background in digital strategy, project management, and IT leadership, often supported by a degree in computer science, information systems, or a related field. Familiarity with digital transformation tools, cloud platforms, enterprise software (such as Salesforce or SAP), and certifications like PMP or Scrum Master are typically valuable. Exceptional communication, stakeholder management, and problem-solving skills help drive cross-functional collaboration and innovation. These qualifications ensure effective implementation of digital initiatives that align with business goals and deliver measurable value.

What does a director of digital solutions do?

A director of digital solutions oversees the development and implementation of digital strategies, ensuring technology aligns with business goals. They manage teams, coordinate projects, and evaluate new digital tools or platforms to improve efficiency and customer experience.

What is the difference between Director Of Digital Solutions vs Digital Project Manager?

AspectDirector Of Digital SolutionsDigital Project Manager
CredentialsBachelor's or higher in IT, Business, or related fields; certifications like PMP or Scrum often preferredBachelor's in IT, Business, or related; PMP or similar certifications common
Work EnvironmentStrategic leadership, overseeing digital initiatives across departmentsManaging specific digital projects, coordinating teams, ensuring project delivery
Employer & Industry UsageUsed in tech, marketing, and digital agencies for high-level digital strategy rolesCommon in tech, marketing, and consulting firms for project execution roles

The Director Of Digital Solutions focuses on strategic planning and overseeing digital initiatives at a high level, while the Digital Project Manager handles the day-to-day management of specific digital projects. Both roles require similar credentials but differ in scope and responsibilities.

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Director Of Digital Solutions jobs near you
Infographic showing various Director Of Digital Solutions job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $138,166 per year, or $66.4 per hour.

Director of Digital Journey

First New York Federal Credit Union

Albany, NY • Remote

$75K - $95K/yr

Full-time

Re-posted 22 days ago

Job description

Description

The Director of Digital Journey is responsible for leading the execution, optimization, and continuous improvement of the credit union's digital member experience across all channels. This role ensures that digital touchpoints deliver a seamless, intuitive, and high performing member journey that supports acquisition, engagement, and growth.


This role plays a critical part in strengthening brand presence, driving new member acquisition, advancing financial literacy through digital education, increasing member engagement, and supporting sustainable growth by delivering meaningful and consistent experiences across all digital interactions.


Reporting to the VP of Marketing, this role partners closely with Marketing leadership and cross-functional teams to translate strategic priorities into a clear digital roadmap and actionable initiatives. The Director of Digital Journey serves as a key driver of digital performance, aligning experience design, journey optimization, and technology execution to deliver measurable business impact.


Duties & Responsibilities

Digital Strategy & Roadmap Execution

  • Partner with the VP of Marketing to shape and execute the digital experience strategy aligned with organizational goals
  • Lead the development and execution of a prioritized digital roadmap focused on growth, experience, and efficiency
  • Identify opportunities across the digital ecosystem and recommend initiatives based on member impact, ROI, and strategic alignment
  • Drive cross-channel initiatives that advance digital transformation and enhance the member experience
  • Serve as a subject matter expert and strategic contributor in digital experience planning

Member Journey Strategy & Optimization

  • Define and optimize end-to-end member journeys across key lifecycle moments:
  • New member acquisition and onboarding
  • Loan discovery and application
  • Account opening and funding
  • Digital banking adoption and engagement
  • Cross-sell and relationship growth
  • Identify friction points, inefficiencies, and drop-offs across digital and assisted channels
  • Develop strategies to increase conversion, reduce abandonment, and improve satisfaction
  • Ensure consistency and alignment of experiences across digital channels and branch interactions

Digital Channel Leadership & Optimization

  • Lead performance and continuous improvement of all digital channels, including:
  • Website
  • Online and mobile banking experience (in partnership with IT/product teams)
  • Digital onboarding, application, and sales funnels
  • Ensure experiences align with brand standards, marketing campaigns, and product priorities
  • Guide UX/UI improvements to enhance usability and conversion
  • Oversee optimization of content, navigation, landing pages, forms, and key user flows

Growth & Product Enablement

  • Partner with Marketing, Lending, Deposits, and Retail teams to align digital efforts with growth objectives
  • Support the digital launch and promotion of products and services
  • Execute digital go-to-market strategies that drive:
  • Member acquisition
  • Product adoption
  • Engagement and retention
  • Identify opportunities to expand digital capabilities that support long-term growth

Data, Insights & Performance Management

  • Collaborate with the Marketing team to develop and maintain a digital performance framework aligned with marketing and business goals
  • Monitor and analyze key metrics, including:
  • Traffic and engagement
  • Conversion rates and funnel performance
  • Application completion and abandonment
  • Digital adoption
  • Member satisfaction (e.g., NPS)
  • Collaborate on building dashboards and reporting that inform marketing strategy and leadership decision-making
  • Use data to recommend optimizations and inform prioritization

Execution & Project Leadership

  • Translate strategic direction into clearly defined initiatives, projects, and deliverables
  • Lead cross-functional coordination across Marketing, IT, Operations, and external partners
  • Manage timelines, priorities, and deliverables to ensure successful execution
  • Maintain accountability for delivering initiatives that meet business objectives and performance targets

Platform & Vendor Coordination

  • Partner with internal stakeholders to support the performance and evolution of the digital technology ecosystem
  • Coordinate with third-party vendors supporting:
  • Website/CMS
  • Digital banking platforms
  • Analytics and optimization tools
  • Marketing automation solutions
  • Identify opportunities to enhance capabilities through integration, personalization, and automation

Compliance & Accuracy

  • Ensure all content meets regulatory requirements (NCUA, Truth in Lending)
  • Work with compliance partners to review and approve communications
  • Maintain accuracy and consistency across all published materials

Requirements

  • Bachelor's degree in marketing, Business, Digital Product, or related field
  • 5-10+ years of experience in digital experience, digital strategy, product management
  • Proven ability to translate strategy into execution and measurable business outcomes
  • Experience managing websites, digital journeys, or customer/member experiences
  • Strong analytical, problem-solving, and prioritization skills
  • CMS platforms
  • Analytics tools (e.g., Google Analytics)
  • Conversion optimization
  • UX/UI best practices
  • Agile or project-based delivery frameworks

Work Schedule

Monday - Friday 8:15am - 5:00pm


Work Location 

Fully On-Site

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