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Director Of Customer Development Jobs in Indiana

Purdue University

Director of Development

Hammond, IN · On-site

$100K - $105K/yr

The Director of Development is responsible for cultivating and stewarding philanthropic ... Proficiency with standard office productivity software, database management, and CRM systems.

Ivy Tech

Director of Development

Fort Wayne, IN

$47K - $73K/yr

In collaboration with the Director of Grant Development and Strategies strategize on funding ... Maintain accurate donor records in the Foundation's CRM system and ensure compliance with ...

Ivy Tech

Director of Development

Fort Wayne, IN · On-site

$47K - $73K/yr

In collaboration with the Director of Grant Development and Strategies strategize on funding ... Maintain accurate donor records in the Foundation's CRM system and ensure compliance with ...

Ivy Tech

Director of Development

Marion, IN · On-site

The Director of Development is responsible directly to the Campus Chancellor with indirect reporting to the Vice President of Fundraising of the Ivy Tech Foundation (Systems Office) for developing ...

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All JobsOf Customer Development JobsDirector Of Customer Development JobsDirector Of Customer Development Jobs in Indiana

Director Of Customer Development information

See Indiana salary details

$40.9K

$78.6K

$154.2K

How much do director of customer development jobs pay per year?

As of Aug 2, 2026, the average yearly pay for director of customer development in Indiana is $78,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $92,800.00 per year, depending on experience, location, and employer.

How does a Director of Customer Development typically collaborate with sales and marketing teams to drive customer growth?

A Director of Customer Development works closely with both sales and marketing teams to align strategies that attract, retain, and expand the customer base. This often involves facilitating regular cross-functional meetings, sharing customer insights, and co-developing targeted campaigns. The role requires balancing strategic vision with hands-on leadership, ensuring that both teams are coordinated in messaging and approach. Effective collaboration leads to stronger customer relationships, increased revenue opportunities, and a unified approach to meeting organizational goals.

What are the key skills and qualifications needed to thrive as a Director Of Customer Development, and why are they important?

To thrive as a Director Of Customer Development, you need expertise in sales strategy, account management, and business development, often supported by a bachelor’s or master’s degree in business or related fields. Familiarity with CRM platforms like Salesforce, sales analytics tools, and project management systems is typically required. Exceptional leadership, negotiation, and interpersonal communication skills help foster client relationships and drive team performance. These skills are crucial for identifying growth opportunities, maintaining customer satisfaction, and achieving organizational revenue targets.

What is a director of customer development?

A director of customer development is a senior role responsible for building and maintaining relationships with customers to drive growth and retention. They often oversee sales strategies, customer engagement initiatives, and use data analysis to identify opportunities for expansion. Strong leadership, communication skills, and experience with CRM tools are typically required for this position.

Is being a BDM a stressful job?

A Business Development Manager (BDM) role can be stressful due to targets, client negotiations, and meeting sales goals. The job often requires strong communication skills, strategic thinking, and the ability to handle pressure in a fast-paced environment.

What does a Director of Customer Development do?

A Director of Customer Development is responsible for building and nurturing relationships with key clients to drive business growth. They identify opportunities to expand partnerships, lead customer engagement strategies, and ensure customer satisfaction. This role often involves collaborating with sales, marketing, and product teams to align solutions with client needs, as well as analyzing market trends to inform business decisions. Ultimately, they aim to maximize long-term revenue and customer loyalty for the company.

How much do customer development managers make?

Customer development managers typically earn a median annual salary of around $80,000 to $120,000, depending on experience, industry, and location. They often require strong communication and strategic skills, and may receive bonuses or incentives based on performance.

What is the difference between Director Of Customer Development vs Customer Success Manager?

AspectDirector Of Customer DevelopmentCustomer Success Manager
Primary FocusStrategic growth and expansion of customer accountsEnsuring customer satisfaction and retention
ResponsibilitiesDeveloping customer strategies, managing large accounts, leading teamsOnboarding, support, and ongoing relationship management
Work EnvironmentLeadership roles, cross-department collaborationCustomer-facing, support-oriented
Required CredentialsBachelor’s degree, experience in sales, account managementBachelor’s degree, experience in customer service or support

The main difference is that the Director Of Customer Development focuses on strategic growth and expanding customer relationships, while a Customer Success Manager concentrates on maintaining customer satisfaction and retention. Both roles require strong communication skills and industry knowledge, but their goals and daily tasks differ significantly.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Vice President of Customer Experience or Director of Customer Development, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic planning abilities, often supported by relevant certifications and a strong understanding of customer relationship management tools.
What are popular job titles related to Director Of Customer Development jobs in Indiana? For Director Of Customer Development jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Director Of Customer Development jobs in Indiana look for? The top searched job categories for Director Of Customer Development jobs in Indiana are:
What cities in Indiana are hiring for Director Of Customer Development jobs? Cities in Indiana with the most Director Of Customer Development job openings:
Director Of Customer Development jobs near you

Customer Development Representative

Unifirst

Indianapolis, IN

Full-time

Medical, Life, Retirement, PTO

Posted 16 days ago

UniFirst rating

6.5

Company rating: 6.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

149th of 249 rated facilities management

Job description

Customer Development Representative
UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
Responsibilities of the Customer Development Representative:

  • Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions
  • Work with the Customer Service team to develop strategies to further develop our market share
  • Conduct presentation meetings with potential clients as needed
  • Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale

UniFirst offers the Benefits you need to excel as a Customer Development Representative:

  • Competitive base salary
  • Incentives based on monthly sales
  • Uncapped monthly commissions
  • Protected territory
  • Industry-leading sales training
  • Vehicle Mileage and cell phone reimbursement
  • Cutting edge sales tools, including a data management device with CRM software
  • Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more

A Career with UniFirst Offers:

  • Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement.
  • Career Mobility: We’re a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to!
  • Technology: UniFirst’s many cutting edge sales tools and innovative programs are designed with one purpose in mind – to help you succeed.
  • Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest.
  • Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. 

Qualifications

  • High school diploma Required; Bachelor's or Associate's degree preferred
  • Proficiency with Mobile Technology, Microsoft Office Suite, and CRM
  • Outside business-to-business sales or route sales experience preferred
  • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards

Company Overview:
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team.
 


 

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936

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