Report excessively delinquent customer accounts to the Director of Credit & Collections. * Manage excessively delinquent customer accounts with credit hold. * Collaborate with multiple levels of ...
Report excessively delinquent customer accounts to the Director of Credit & Collections. * Manage excessively delinquent customer accounts with credit hold. * Collaborate with multiple levels of ...
The Opportunity We are seeking a Director of Accounting & Finance to take full ownership of the ... Strengthen collections and reduce DSO * Implement and enforce credit policies * Manage vendor ...
The Opportunity We are seeking a Director of Accounting & Finance to take full ownership of the ... Strengthen collections and reduce DSO * Implement and enforce credit policies * Manage vendor ...
The Opportunity We are seeking a Director of Accounting & Finance to take full ownership of the ... Strengthen collections and reduce DSO * Implement and enforce credit policies * Manage vendor ...
Quick apply
The Opportunity We are seeking a Director of Accounting & Finance to take full ownership of the ... Strengthen collections and reduce DSO * Implement and enforce credit policies * Manage vendor ...
The Opportunity We are seeking a Director of Accounting & Finance to take full ownership of the ... Strengthen collections and reduce DSO * Implement and enforce credit policies * Manage vendor ...
The Opportunity We are seeking a Director of Accounting & Finance to take full ownership of the ... Strengthen collections and reduce DSO * Implement and enforce credit policies * Manage vendor ...
Report excessively delinquent customer accounts to the Director of Credit & Collections. * Manage excessively delinquent customer accounts with credit hold. * Collaborate with multiple levels of ...
Report excessively delinquent customer accounts to the Director of Credit & Collections. * Manage excessively delinquent customer accounts with credit hold. * Collaborate with multiple levels of ...
Akerman LLP is seeking a Director of Billing to oversee and manage the firm's billing operations ... and Collections), Accounts Payable and Conflicts / New Business Intake team * Partner with ...
Akerman LLP is seeking a Director of Billing to oversee and manage the firm's billing operations ... and Collections), Accounts Payable and Conflicts / New Business Intake team * Partner with ...
Director of Billing
Fort Lauderdale, FL · On-site
Akerman LLP is seeking a Director of Billing to oversee and manage the firm's billing operations ... and Collections), Accounts Payable and Conflicts / New Business Intake team * Partner with ...
Director of Billing
Fort Lauderdale, FL · On-site
Akerman LLP is seeking a Director of Billing to oversee and manage the firm's billing operations ... and Collections), Accounts Payable and Conflicts / New Business Intake team * Partner with ...
... Director of Revenue Management. POSITION REQUIREMENTS/QUALIFICATIONS EDUCATION: High school diploma or equivalent required. Bachelor's degree preferred EXPERIENCE: Must have prior patient collections ...
... Director of Revenue Management. POSITION REQUIREMENTS/QUALIFICATIONS EDUCATION: High school diploma or equivalent required. Bachelor's degree preferred EXPERIENCE: Must have prior patient collections ...
PATIENT FINANCIAL ADVOCATE
Delray Beach, FL · On-site
$50K - $65K/yr
... Director of Revenue Management. POSITION REQUIREMENTS/QUALIFICATIONS EDUCATION: High school diploma or equivalent required. Bachelor's degree preferred EXPERIENCE: Must have prior patient collections ...
PATIENT FINANCIAL ADVOCATE
Delray Beach, FL · On-site
$50K - $65K/yr
... Director of Revenue Management. POSITION REQUIREMENTS/QUALIFICATIONS EDUCATION: High school diploma or equivalent required. Bachelor's degree preferred EXPERIENCE: Must have prior patient collections ...
... collections and programs of the highest quality. With holdings spanning Contemporary, Early ... Serves with Directors of Public Programs, Family and Community Programs, and Audience Engagement as ...
... collections and programs of the highest quality. With holdings spanning Contemporary, Early ... Serves with Directors of Public Programs, Family and Community Programs, and Audience Engagement as ...
Regional Director of Operations
Plantation, FL · Hybrid
$140K - $160K/mo
... Director (OD) with strong business acumen and a proven track record of leadership. You will be ... collections * Achieve profitability targets through cost controls, overseeing payments and ...
Quick apply
Regional Director of Operations
Plantation, FL · Hybrid
$140K - $160K/mo
... Director (OD) with strong business acumen and a proven track record of leadership. You will be ... collections * Achieve profitability targets through cost controls, overseeing payments and ...
Oversees and administers the functions of third party and government collections departments for ... affect direct areas of responsibility and possibly throughout the revenue cycle. Education:
Oversees and administers the functions of third party and government collections departments for ... affect direct areas of responsibility and possibly throughout the revenue cycle. Education:
Team Leadership Direct supervision and coaching of Regional Managers and on-site teams across all business lines. Financial Oversight Budget preparation, monthly variance review, collections ...
Team Leadership Direct supervision and coaching of Regional Managers and on-site teams across all business lines. Financial Oversight Budget preparation, monthly variance review, collections ...
The Director of Clinic Operations is responsible for the overall leadership, strategic direction ... Understanding of financial counseling, time-of-service collections, cash handling, budgeting, and ...
Quick apply
The Director of Clinic Operations is responsible for the overall leadership, strategic direction ... Understanding of financial counseling, time-of-service collections, cash handling, budgeting, and ...
The Director of Clinic Operations is responsible for the overall leadership, strategic direction ... Understanding of financial counseling, time-of-service collections, cash handling, budgeting, and ...
The Director of Clinic Operations is responsible for the overall leadership, strategic direction ... Understanding of financial counseling, time-of-service collections, cash handling, budgeting, and ...
Training Specialist
Coral Springs, FL · On-site
Bachelor's degree preferred. * 4+ years of experience developing and facilitating training in a call center or collections environment. * 2+ years of direct collections experience (1st or 3rd party ...
Training Specialist
Coral Springs, FL · On-site
Bachelor's degree preferred. * 4+ years of experience developing and facilitating training in a call center or collections environment. * 2+ years of direct collections experience (1st or 3rd party ...
Bachelor's degree preferred. * 4+ years of experience developing and facilitating training in a call center or collections environment. * 2+ years of direct collections experience (1st or 3rd party ...
Bachelor's degree preferred. * 4+ years of experience developing and facilitating training in a call center or collections environment. * 2+ years of direct collections experience (1st or 3rd party ...
As an AR Commission Collections Manager, you will work closely with staff and company's Marketing ... For additional information please email Ashley Gomez, Director of Recruitment & Operations at ...
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As an AR Commission Collections Manager, you will work closely with staff and company's Marketing ... For additional information please email Ashley Gomez, Director of Recruitment & Operations at ...
The Revenue Cycle Operations Director will oversee all aspects of the revenue cycle, from billing and coding to claims processing and collections. This role will be responsible for ensuring the ...
The Revenue Cycle Operations Director will oversee all aspects of the revenue cycle, from billing and coding to claims processing and collections. This role will be responsible for ensuring the ...
Oversees and administers the functions of third party and government collections departments for ... affect direct areas of responsibility and possibly throughout the revenue cycle. Education:
Oversees and administers the functions of third party and government collections departments for ... affect direct areas of responsibility and possibly throughout the revenue cycle. Education:
Director Of Collections information
See Boca Raton, FL salary details
$53.9K - $63.1K
7% of jobs
$63.1K - $72.3K
12% of jobs
$74K is the 25th percentile. Wages below this are outliers.
$72.3K - $81.5K
33% of jobs
$81.5K - $90.7K
8% of jobs
$98.9K is the 75th percentile. Wages above this are outliers.
$90.7K - $99.9K
17% of jobs
$99.9K - $109.1K
6% of jobs
$109.1K - $118.3K
2% of jobs
$118.3K - $127.6K
0% of jobs
$127.6K - $136.8K
0% of jobs
$136.8K - $146K
2% of jobs
$146K - $155.2K
13% of jobs
$53.9K
$95.7K
$155.2K
How much do director of collections jobs pay per year?
What does a Director of Collections do?
What is the difference between Director Of Collections vs Collections Manager?
| Aspect | Director Of Collections | Collections Manager |
|---|---|---|
| Required Credentials | Bachelor's degree, experience in collections, leadership skills | Bachelor's degree, experience in collections, team management |
| Work Environment | Strategic planning, policy development, senior management | Day-to-day collections operations, team supervision |
| Employer & Industry Usage | Financial institutions, large corporations | Banks, credit companies, healthcare providers |
| Common Search & Comparison | Higher-level strategic role | Operational management role |
The main difference between a Director Of Collections and a Collections Manager lies in their scope and responsibilities. The Director focuses on strategic planning, policy development, and overseeing the entire collections department at a senior level. In contrast, the Collections Manager handles daily operations, manages collections teams, and ensures targets are met. Both roles require relevant experience and credentials, but the Director's role is more strategic and leadership-oriented, while the Manager's role is more operational.
What are the primary challenges a Director of Collections faces when managing a large team?
What are the key skills and qualifications needed to thrive as a Director of Collections, and why are they important?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
DHL rating
6.9
Based on 320 frontline employees who took The Breakroom Quiz
37th of 64 rated delivery companies
Job description
The Collections & Cash Application Manager is responsible for overseeing the collection of late payments, and the posting, application and coding of incoming payments from customers.
At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company.
Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.
SUMMARY:
The Collections & Cash Application Manager is responsible for overseeing the collection of late payments, and the posting, application and coding of incoming payments from customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage a team of collection specialists who follow current collection guidelines when collecting on delinquent customers while working through disputes with internal teams such as sales, commercial, customer service, operations, among others.
- Manage a team of cash application specialists who are responsible for posting, applying and coding incoming payments & customer credit/debit memos along with any corresponding electronic or manual remittance advice from customers.
- Prepare weekly collection reports and workflow for the collection specialists.
- Prepare weekly cash collection reports and workflow for the cash application specialists.
- Drive past dues down while measuring progress on defined KPIs.
- Report excessively delinquent customer accounts to the Director of Credit & Collections.
- Manage excessively delinquent customer accounts with credit hold.
- Collaborate with multiple levels of management including Finance, Sales, Commercial, Customer Service, IT & Operations on problematic issues arises from customers interactions.
- Effectively select, develop, coach, empower and motivate the team to ensure growth in their scope of responsibility and accountability for operational excellence.
- Evaluate existing systems/processes to reduce complexity and increase process efficiency.
- Assist Director of Credit & Collections with month end close, internal & external audits, ERP audits and special projects when needed.
EDUCATION AND/OR EXPERIENCE:
- Bachelor's degree in Accounting, Finance or related field.
- 6+ years of commercial credit & collections experience required.
- 1 year supervisory experience.
REQUIREMENTS/SKILLS:
- High energy with ability to inspire accountability.
- Continuous improvement mindset.
- Cross-functional collaboration.
- Leading teams.
- Excellent verbal and written communication skills.
- Ability to deal tactfully and confidently with internal & external customers.
- Problem solving capabilities.
- Financial analysis proficiency.
PHYSICAL DEMANDS:
- Physical demands are consistent with a professional office setting.
- Regular sitting at work station for 25 - 75%
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. - Competitive Pay
- Bonus Programs
- Retirement Savings - 401k with company match
- Medical, Dental, Vision, Well-being programs
- FSA/HSA availability
- Tuition Reimbursement
- Paid Time Off including vacation and sick time
- Company Paid Holidays and Floating Holidays
- Paid Parental Leave
- Employee Discount Program
- Employee Assistance & Work Life Program
- Short Term and Long-Term Disability
- Life Insurance
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
Equal Opportunity Employer - Veterans/Disability
About DHL
Sourced by ZipRecruiter
When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.
Industry
Transportation and warehousing
Company size
10,000+ Employees
Headquarters location
Plantation, FL, US