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Credit Collections Manager Jobs in Boca Raton, FL

Synnex

Central American Collection Analyst

Miramar, FL · On-site

... collections and account reconciliation (i.e. variances) (25%) Manages credit lines for specified market or customer base (15%) Manage customer order release based on credit lines and account ...

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All JobsCredit Collections JobsCredit Collections Manager JobsCredit Collections Manager Jobs in Boca Raton, FL

Credit Collections Manager information

See Boca Raton, FL salary details

$51.7K

$82.7K

$120.5K

How much do credit collections manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for credit collections manager in Boca Raton, FL is $82,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $94,900.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
More about Credit Collections Manager jobs
What are popular job titles related to Credit Collections Manager jobs in Boca Raton, FL? For Credit Collections Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Credit Collections Manager jobs in Boca Raton, FL look for? The top searched job categories for Credit Collections Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Credit Collections Manager jobs? Cities near Boca Raton, FL with the most Credit Collections Manager job openings:
Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $82,663 per year, or $39.7 per hour.

Credit & Collections Representative

Coastal Waste and Recycling, Inc.

Boca Raton, FL • On-site

$16.25 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Coastal Waste & Recycling rating

6.8

Company rating: 6.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

45th of 90 rated recycling and waste

Job description

About Coastal Waste & Recycling
At Coastal Waste & Recycling, we're building more than a company, we're building a team. As one of the fastest-growing privately held waste and recycling companies in the Southeast, we're looking for people who take pride in their work, put safety first, and are ready to grow with us.
Build Relationships. Protect Revenue. Make an Impact.
Do you enjoy talking with people, solving problems, and helping customers find solutions? Are you motivated by achieving goals while making a positive impact every day? As a Credit & Collections Representative at Coastal Waste & Recycling, you'll play a key role in protecting company revenue while building strong relationships with our customers through professional, respectful, and solution-focused collections.
At Coastal, our Credit & Collections Representatives do more than collect payments-they help customers resolve account concerns, maintain positive relationships, and support the financial health of our growing organization.
Your Role
As a Credit & Collections Representative, you'll manage a portfolio of customer accounts by contacting customers regarding outstanding balances, resolving billing concerns, negotiating payment arrangements, and ensuring timely collections. You'll partner closely with Billing, Customer Experience, Sales, and Operations to provide exceptional customer service while helping Coastal maintain strong financial performance.
What You'll Do
  • Contact customers by phone, email, and other communication methods regarding outstanding account balances.
  • Build positive relationships while professionally resolving past-due accounts and encouraging timely payment.
  • Negotiate payment arrangements within company guidelines.
  • Review customer accounts, aging reports, invoices, credits, and payment history to identify collection opportunities.
  • Investigate and resolve billing discrepancies by partnering with Billing, Customer Experience, Sales, and Operations.
  • Document collection activities, customer conversations, payment commitments, and account updates accurately.
  • Monitor payment plans and follow up with customers to ensure commitments are fulfilled.
  • Prioritize daily collection activities to maximize recovery while maintaining excellent customer service.
  • Meet individual and departmental collection goals and performance expectations.
  • Maintain confidentiality while handling customer financial information.
  • Recommend account adjustments, escalations, or further collection efforts when appropriate.
  • At Coastal, we win as a team. Our Credit & Collections Representatives build relationships, solve problems, support one another, and help protect the financial strength that allows Coastal to continue serving our employees, customers, and communities.

What You'll Bring
  • One (1) or more years of experience in collections, accounts receivable, customer service, call center, banking, finance, or a related role.
  • Strong communication and negotiation skills.
  • Ability to confidently handle high-volume outbound calls.
  • Excellent customer service with the ability to remain professional during difficult conversations.
  • Strong organizational and time management skills.
  • Ability to multitask in a fast-paced environment.
  • Basic proficiency with Microsoft Office and computerized account management systems.
  • Bilingual (English/Spanish or English/Creole), collections experience, or experience with Workday, Microsoft Dynamics, or similar financial systems are a plus.

Why You'll Love Working Here
  • Competitive Pay
  • Comprehensive Medical, Dental & Vision Benefits
  • 401(k) with Company Match
  • Paid Time Off & Holidays
  • Employee Referral Program
  • Career Growth & Professional Development Opportunities
  • Collaborative team environment where your contributions directly impact the company's success
  • Performance-driven environment that recognizes results
  • Opportunity to build your career with one of the fastest-growing environmental services companies in the Southeast

If you're someone who enjoys talking with people, solving problems, and helping customers while driving results, we'd love to have you join the Coastal Waste & Recycling Finance team.
Coastal Waste & Recycling is proud to be an Equal Opportunity Employ

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