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Director Of Agency Operations Jobs in Indiana (NOW HIRING)

The Director of Operations is responsible for the overall performance of assigned manufacturing locations, including safety, quality, delivery, cost, and asset utilization. This role provides ...

THE ROLE The Director of Operations owns everything between a Community Partner requesting shoes and kids wearing them: supply chain, procurement, warehousing, fulfillment, partner operations, and ...

Operations Director Noratel North America | Hobart, Indiana - Chicago Area For an operations ... As part of the Magnetics Division within discoverIE Group, we benefit from a global network of ...

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Director Of Agency Operations information

See Indiana salary details

$32.4K

$102.5K

$170.8K

How much do director of agency operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director of agency operations in Indiana is $102,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $128,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of agency operations?

To thrive as a Director of Agency Operations, you need robust leadership abilities, strategic planning expertise, and a background in business administration or a related field. Experience with project management tools, CRM systems, and budgeting software—supported by certifications like PMP or Six Sigma—are typically valuable. Exceptional communication, problem-solving, and team-building skills set outstanding candidates apart. These competencies are crucial for driving operational efficiency, aligning teams with organizational goals, and ensuring sustainable agency growth.

How does a director of agency operations typically collaborate with other department heads to achieve organizational goals?

As a Director of Agency Operations, you will frequently work alongside leaders from departments such as account management, creative, finance, and human resources to ensure seamless workflow and alignment with strategic objectives. This collaboration often involves attending cross-functional meetings, sharing performance data, and coordinating resource allocation to meet project deadlines. Building strong relationships and maintaining transparent communication are key to identifying operational bottlenecks and driving continuous improvement across the agency. Your input will directly influence process optimization and help foster a unified, high-performing team environment.

What is the difference between Director Of Agency Operations vs Account Manager?

AspectDirector Of Agency OperationsAccount Manager
Primary FocusOversees agency-wide operations, strategic planning, and process improvementsManages client accounts, builds relationships, and ensures client satisfaction
Required CredentialsBachelor's degree; experience in agency management or operationsBachelor's degree; experience in client service or sales
Work EnvironmentLeadership role within an agency, collaborating with multiple departmentsClient-facing role, working closely with clients and internal teams
Industry UsageCommonly used in marketing, advertising, and digital agenciesWidely used across service industries like marketing, PR, and consulting

The Director Of Agency Operations focuses on managing overall agency processes and strategy, while the Account Manager concentrates on maintaining client relationships and service delivery. Both roles require strong communication skills and industry knowledge but differ in scope and responsibilities.

What are popular job titles related to Director Of Agency Operations jobs in Indiana?

For Director Of Agency Operations jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Director Of Agency Operations jobs in Indiana look for?

The top searched job categories for Director Of Agency Operations jobs in Indiana are:

What cities in Indiana are hiring for Director Of Agency Operations jobs?

Cities in Indiana with the most Director Of Agency Operations job openings:

Infographic showing various Director Of Agency Operations job openings in Indiana as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $102,465 per year, or $49.3 per hour.

Director of Operations

Boca Recovery Center

Bloomington, IN • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 6 days ago


Job description

Boca Recovery Center Website

Location: On Site – Bloomington, IN
Department: Operations
Reports to: Chief Administrative Officer
Salary: Competitive, based on experience

About Us

Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and launching in Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Position Overview

The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support services such as housing, transportation, housekeeping, and general facility management. The DOO ensures the smooth integration of operational processes, employee performance, and regulatory compliance while serving as the facility’s Safety Officer.

Key Responsibilities

  • Oversee daily operational functions, including facilities, housing staff, transportation, culinary services, and maintenance.
  • Supervise and support Housing Staff, including Behavioral Health Technicians (BHTs), Chefs, Housekeeping, and Drivers.
  • Collaborate with department directors to support cross-functional coordination, strategic planning, and safety initiatives.
  • Conduct daily planning meetings with Nursing and Clinical Directors to align on operations-related needs.
  • Lead hiring, onboarding, training, evaluations, and performance management for supervised departments.
  • Maintain documentation, shift reports, payroll entries (Paychex), audits, and other essential records accurately and on time.
  • Ensure compliance with all safety, infection control, and environmental care protocols.
  • Respond to and manage facility-level concerns, complaints, and maintenance needs.
  • Coordinate ordering and inventory of facility-specific food and supplies.
  • Participate in state audits, accreditation inspections (e.g., Joint Commission), and serve as the Safety Officer.
  • Track admissions, maintain logs, and ensure equitable access and accommodation for all clients.
  • Uphold confidentiality and compliance with HIPPA, and organizational policies.

Requirements

  • Education:
    • High School Diploma or GED required; vocational or 4-year degree preferred.
    • Additional training or education in healthcare administration, operations, or business is a plus.
  • Experience:
    • Minimum 2 years of supervisory experience in a healthcare, residential, or operations-related setting.
    • Experience managing support services in a regulated environment strongly preferred.
    • Proficiency in Microsoft Office and electronic systems (e.g., Paychex).
  • Certifications:
    • CPR Certification required (or willingness to obtain upon hire).
    • Valid driver’s license and the ability to pass background checks and drug screening.
  • Knowledge & Skills:
    • Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission).
    • Effective written and verbal communication skills.
    • Strong organizational, decision-making, and leadership capabilities.
    • Sensitivity to diverse populations and understanding of workplace ethics and boundaries.
    • Knowledge of confidentiality standards, workplace violence prevention, and client-centered protocols.

Benefits

What We Offer-

  • Competitive salary based on experience
  • Full benefits package (Medical, Dental, Vision, PTO, etc.)
  • Professional development opportunities
  • Supportive and mission-driven work environment
  • The chance to make a lasting impact in the lives of clients and their families

Join a team where operational excellence meets purpose-driven leadership. Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.