ZipRecruiter

Log In

1

Director Of Agency Operations Jobs (NOW HIRING)

ABCD & Company

Manager of Agency Operations

Rockville, MD · On-site

$60K - $70K/yr

Director of Operations and Administration Job Classification: Full-time | Exempt Location: In ... The agency has built a reputation for delivering transformative impact that bridges industries ...

Home Health Agency

Be Seen First

Home Health Clinical Director

Denver, CO · On-site

$82K - $112K/yr

Assure quality of care by reviewing and assessing each service and agency operations. Level of ... The Clinical Director must have a minimum of three (3) years' home care experience, and one (1) ...

next page

Showing results 1-20

All JobsDirector Of Agency Operations Jobs

Director Of Agency Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director of agency operations jobs pay per year?

As of Jun 12, 2026, the average yearly pay for director of agency operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of agency operations do?

A director of agency operations oversees the daily functions and strategic planning of an agency, ensuring efficient workflow, managing teams, and implementing policies. They often coordinate between departments, analyze performance metrics, and utilize management tools to optimize agency performance.

What jobs will no longer exist in 2030?

By 2030, roles such as traditional administrative assistants and manual data entry clerks are expected to decline due to automation and AI technologies. The role of a Director of Agency Operations may evolve, with increased reliance on digital tools, data analytics, and process automation, reducing the need for some manual oversight tasks. However, leadership and strategic roles will continue to adapt rather than disappear entirely.

What are the key skills and qualifications needed to thrive as a Director of Agency Operations, and why are they important?

To thrive as a Director of Agency Operations, you need robust leadership abilities, strategic planning expertise, and a background in business administration or a related field. Experience with project management tools, CRM systems, and budgeting software—supported by certifications like PMP or Six Sigma—are typically valuable. Exceptional communication, problem-solving, and team-building skills set outstanding candidates apart. These competencies are crucial for driving operational efficiency, aligning teams with organizational goals, and ensuring sustainable agency growth.

What jobs pay 500,000 a year in the US?

In the US, high-level executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like successful surgeons, investment bankers, and certain technology executives can reach or surpass this level through bonuses and stock options. These positions typically require extensive experience, advanced degrees, and leadership responsibilities.

What is the difference between Director Of Agency Operations vs Account Manager?

AspectDirector Of Agency OperationsAccount Manager
Primary FocusOversees agency-wide operations, strategic planning, and process improvementsManages client accounts, builds relationships, and ensures client satisfaction
Required CredentialsBachelor's degree; experience in agency management or operationsBachelor's degree; experience in client service or sales
Work EnvironmentLeadership role within an agency, collaborating with multiple departmentsClient-facing role, working closely with clients and internal teams
Industry UsageCommonly used in marketing, advertising, and digital agenciesWidely used across service industries like marketing, PR, and consulting

The Director Of Agency Operations focuses on managing overall agency processes and strategy, while the Account Manager concentrates on maintaining client relationships and service delivery. Both roles require strong communication skills and industry knowledge but differ in scope and responsibilities.

How does a Director of Agency Operations typically collaborate with other department heads to achieve organizational goals?

As a Director of Agency Operations, you will frequently work alongside leaders from departments such as account management, creative, finance, and human resources to ensure seamless workflow and alignment with strategic objectives. This collaboration often involves attending cross-functional meetings, sharing performance data, and coordinating resource allocation to meet project deadlines. Building strong relationships and maintaining transparent communication are key to identifying operational bottlenecks and driving continuous improvement across the agency. Your input will directly influence process optimization and help foster a unified, high-performing team environment.

What job makes $10,000 a month without a degree?

A Director of Agency Operations can potentially earn $10,000 or more per month through leadership, strategic planning, and managing multiple teams or agencies. Success in this role often depends on experience, skills, and performance rather than formal education, with many professionals advancing through industry knowledge and networking.
More about Director Of Agency Operations jobs
What cities are hiring for Director Of Agency Operations jobs? Cities with the most Director Of Agency Operations job openings:
What states have the most Director Of Agency Operations jobs? States with the most job openings for Director Of Agency Operations jobs include:
What job categories do people searching Director Of Agency Operations jobs look for? The top searched job categories for Director Of Agency Operations jobs are:
Director Of Agency Operations jobs near you
Infographic showing various Director Of Agency Operations job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 37% Full Time, 20% Part Time, 1% Temporary, 40% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Manager of Agency Operations

ABCD & Company

Rockville, MD • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Department: Operations Department
Reports to: Director of Operations and Administration
Job Classification: Full-time | Exempt
Location: In Office – Rockville, Maryland
Salary Range: $60,000 – $70,000 annually
About ABCD & Company
ABCD & Company (ABCD) is an award-winning, full-service marketing and events transformation agency that reimagines the way organizations approach marketing and events—thinking brand, big, and bold. As a market leader with premier, best-in-class opportunities across the U.S. and U.K., ABCD executes unforgettable experiences and groundbreaking marketing and advertising solutions that solve problems, shape culture, and redefine possibilities.
Headquartered in the D.C. metro area and ranked #779 on the Inc. 5000 list of the fastest-growing private companies in America, ABCD is a trusted partner to Fortune 500 companies, institutions, think tanks, cultural powerhouses, and global brands. The agency has built a reputation for delivering transformative impact that bridges industries, captivates audiences, and drives measurable results.
The Manager of Agency Operations is responsible for the day-to-day functioning of the organization, ensuring that people, processes, and resources are aligned and working well. This role is hands-on and execution-focused, translating operational priorities into action across the agency. Working closely with the Director of Operations and agency leadership, the Manager of Agency Operations identifies problems, resolves issues in real time, and improves workflows that impact how the team operates each day. This role serves as the primary point of support for team members and the office environment, owning daily operational needs, removing friction, and ensuring the agency runs smoothly.

Primary Responsibilities:
Facility Management and Operational Excellence:
  • Oversee office facilities to ensure they are safe, functional, and aligned with the organization’s needs.
  • Coordinate maintenance, repairs, and upgrades for physical spaces and equipment.
  • Manage day-to-day office upkeep, including cleaning and organization of shared spaces; maintain supply closet inventory and organization; oversee kitchen maintenance such as dishwasher unloading, restocking the refrigerator and pantry, and ensuring common areas remain clean and well-stocked.
  • Analyze operational data to identify trends and areas for improvement.
  • Evaluate current processes and implement improvements to reduce waste and inefficiency.
  • Provide training and support to staff on operational tools, processes, and best practices.
  • Manage the front office by handling switchboard operations, meeting logistics, and welcoming visiting guests with excellent customer service.
  • Identify opportunities to improve processes, create streamlined workflows, and anticipate team needs to enable operational success.
Policy Implementation and Compliance:
  • Develop, update, and enforce operational policies and procedures to maintain a consistent and efficient workflow.
  • Identify operational risks and implement mitigation strategies to reduce potential disruptions.
  • Coordinate with leadership to ensure business continuity planning and disaster recovery readiness.
Vendor and Resource Management:
  • Support company-wide sourcing and procurement processes by maintaining positive vendor relationships and ensuring the organization’s needs are met efficiently.
  • Oversee asset management, equipment maintenance, and office inventory, including supplies and snacks, and procure items as needed.
Administrative and Operational Support:
  • Provide logistical and operational support for pre-event, pre-conference, and onsite activities, ensuring seamless execution.
  • Prepare for and follow up on internal and external meetings, including gathering necessary information, tracking progress, and communicating updates.
Technology Support:
  • Manage all IT related requests in different platforms used
  • Track all inventory maintenance - Technology & Accessories
  • Maintain & update the Operations Google Drive
  • Support the maintenance and management of technology and software resources, ensuring the team has the tools needed for optimal performance.
  • Evaluate and recommend new technologies or tools that enhance operational efficiency.
  • Oversee the implementation and integration of new systems into existing workflows.
  • Support the automation and optimization of Operational Processes
  • Identify and evaluate new technology
  • Roll out automation solutions agency wide based on pilot results
  • Measure and define processes post implementation for continuous improvement
Note: This list is not exhaustive and may evolve based on business needs.

Required Qualifications:
  • Bachelor’s degree
  • Minimum of 2-3 years of professional experience
Key Competencies:
  • Problem-solving and critical thinking abilities to identify and address challenges proactively.
  • Strong planning and organizational skills to manage multiple priorities effectively.
  • Capacity to anticipate needs and contribute to the creation of streamlined processes and systems.
  • Demonstrated ability to work independently and execute tasks with attention to detail.
  • Excellent written and verbal communication skills to foster collaboration and clarity.
  • High level of initiative, curiosity, and resourcefulness in supporting organizational needs.
  • Ability to build positive relationships with internal teams and external partners.
  • Strong working knowledge of core business technologies, such as Google Workspace (G-Suite), Microsoft Office, project management platforms (e.g., Wrike, Monday.com), Zoom, and other collaboration tools. Ability to navigate systems confidently, optimize usage, and troubleshoot basic issues without requiring formal IT expertise.
Work Location & Schedule:
  • This role is in our Rockville, Maryland location on a typical schedule of Monday - Friday, 9AM - 5PM.
  • Travel requirements: infrequent
Compensation & Benefits:
  • Salary Range: $60,000 – $70,000 (commensurate with experience and location)
  • Medical, Dental, and Vision: 80% coverage
  • Available Pre-Tax Benefits: Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, and Commuter Benefits
  • 14 vacation days (+1 on each work anniversary) and 14 paid holidays
  • 10 sick days and 2 wellness days dedicated to your self-care
  • Additional paid time off is available to support life events including adoption and parental leave, bereavement, and civic responsibilities such as voting and jury duty, and military service.
  • Match contribution to retirement.
  • Charitable donation match up to $500/year to amplify your impact
  • Access to training programs and certifications to support your career growth.
In-Office Perks & Culture:
  • Complimentary parking for a stress-free commute.
  • Self-service breakfast available to fuel your mornings.
  • Enjoy complimentary lunch every other Friday.
  • .Fuel your creativity with access to our snack wall.
  • Dress casually on Fridays.

Equal Opportunity Employment Statement:
ABCD & Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected status as defined by federal, state, or local law.
Accessibility:
If you require reasonable accommodations to complete the application process or to perform the essential functions of this role, please contact People and Culture at people@abcdandcompany.com.