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Director Of Agency Operations Jobs (NOW HIRING)

City of New York

Director of Operations

Manhattan, NY · On-site

$100K - $125K/yr

Company Description The Agency You'll Join: The New York City Mayor's Office is responsible for ... The Director of Operations is responsible for overseeing the day-to-day operations of MOIA and ...

District 02

Head of Agency

Centerville, TN · On-site

$120K - $155K/yr

As a cornerstone of our community-focused agency, you will play a crucial role in empowering our sales team and driving strategic growth. Here, every day brings new opportunities for advancement and ...

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Bissell Insurance Agency

Insurance Agency Manager

Bozeman, MT · On-site

$60K - $75K/yr

Position Overview We are seeking an experienced and strategic Agency Manager to oversee the day-to-day operations, financial health, and team dynamics of our agency. In this role, you will bridge the ...

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$34K

$107.7K

$179.5K

How much do director of agency operations jobs pay per year?

As of Jul 7, 2026, the average yearly pay for director of agency operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of agency operations do?

A director of agency operations oversees the daily functions and strategic planning of an agency, ensuring efficient workflow, managing teams, and implementing policies. They often coordinate between departments, analyze performance metrics, and utilize management tools to optimize agency performance.

What is the highest paid administrative job?

The highest paid administrative roles are often executive-level positions such as Chief Administrative Officer (CAO) or Chief Operating Officer (COO), which oversee large organizations and require extensive experience, leadership skills, and strategic planning. These roles typically offer six-figure salaries, with some reaching into the high hundreds of thousands or more, depending on the industry and company size.

What does a director of operations do?

A director of operations oversees the daily functions of an organization, ensuring efficiency and effectiveness across departments. They develop strategies, manage teams, and implement policies to meet company goals, often using tools like project management software and data analysis. Strong leadership, communication, and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Director of Agency Operations, and why are they important?

To thrive as a Director of Agency Operations, you need robust leadership abilities, strategic planning expertise, and a background in business administration or a related field. Experience with project management tools, CRM systems, and budgeting software—supported by certifications like PMP or Six Sigma—are typically valuable. Exceptional communication, problem-solving, and team-building skills set outstanding candidates apart. These competencies are crucial for driving operational efficiency, aligning teams with organizational goals, and ensuring sustainable agency growth.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as media directors, senior producers, or executive producers often earn $150,000 or more annually, especially with extensive experience, strong leadership skills, and familiarity with industry-standard tools. These positions typically require a combination of creative expertise and management responsibilities, often within large organizations or successful agencies.

What is the difference between Director Of Agency Operations vs Account Manager?

AspectDirector Of Agency OperationsAccount Manager
Primary FocusOversees agency-wide operations, strategic planning, and process improvementsManages client accounts, builds relationships, and ensures client satisfaction
Required CredentialsBachelor's degree; experience in agency management or operationsBachelor's degree; experience in client service or sales
Work EnvironmentLeadership role within an agency, collaborating with multiple departmentsClient-facing role, working closely with clients and internal teams
Industry UsageCommonly used in marketing, advertising, and digital agenciesWidely used across service industries like marketing, PR, and consulting

The Director Of Agency Operations focuses on managing overall agency processes and strategy, while the Account Manager concentrates on maintaining client relationships and service delivery. Both roles require strong communication skills and industry knowledge but differ in scope and responsibilities.

How does a Director of Agency Operations typically collaborate with other department heads to achieve organizational goals?

As a Director of Agency Operations, you will frequently work alongside leaders from departments such as account management, creative, finance, and human resources to ensure seamless workflow and alignment with strategic objectives. This collaboration often involves attending cross-functional meetings, sharing performance data, and coordinating resource allocation to meet project deadlines. Building strong relationships and maintaining transparent communication are key to identifying operational bottlenecks and driving continuous improvement across the agency. Your input will directly influence process optimization and help foster a unified, high-performing team environment.
More about Director Of Agency Operations jobs
What cities are hiring for Director Of Agency Operations jobs? Cities with the most Director Of Agency Operations job openings:
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What job categories do people searching Director Of Agency Operations jobs look for? The top searched job categories for Director Of Agency Operations jobs are:
Director Of Agency Operations jobs near you
Infographic showing various Director Of Agency Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 11% Part Time, and 16% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Insurance Agency Director of Operations

TrueChoice

Bloomfield Hills, MI • Remote

$135K - $160K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 21 days ago

Job description

Benefits:
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

About the Role

TrueChoice Coverage is a growing insurance agency seeking a Director of Agency Operations to own and run the operational backbone of the business.
This is a hands-on leadership role responsible for bringing structure, driving execution, and ensuring the agency runs efficiently day-to-day. You will work directly with leadership to build and refine operational systems across agent onboarding, carrier relationships, workflows, and performance management.
This is not a maintenance role we are looking for someone who can step in, take ownership, and build structure where it does not yet exist while keeping everything moving forward.
What Youll Do

  • Own day-to-day agency operations and ensure consistent execution across the business
  • Manage and strengthen carrier relationships, appointments, and alignment
  • Lead agent onboarding, licensing, and compliance processes end-to-end
  • Build, implement, and enforce internal workflows and operational systems
  • Drive accountability across timelines, projects, and team execution
  • Partner with leadership to align operations with growth initiatives
  • Support and optimize call center and lead flow operations (as applicable)
  • Identify gaps, remove blockers, and continuously improve how the agency operates
What Were Looking For

  • 5+ years in an insurance agency environment (required)
    • Experience selling or supporting individual policies (life, health, or personal lines)
  • Proven experience owning or running agency operations (not just supporting)
  • Experience in a call center, high-volume, or lead-driven environment strongly preferred
  • Hands-on experience with:
    • agent onboarding
    • licensing and compliance
    • internal workflows and process execution
  • Ability to operate independently and take full ownership of outcomes
  • Strong problem-solving skills with a bias toward action
  • Comfortable working in a fast-paced, evolving environment where structure is still being built
Nice to Have (But Not Required)

  • Experience managing or supporting commission processes
  • Exposure to lead vendors or lead flow management
  • Experience scaling operations in a growing agency or startup environment
Why This Role

  • Direct ownership of a critical function within a growing agency
  • Opportunity to build and shape operational systems from the ground up
  • High visibility and direct collaboration with leadership
  • Ability to make an immediate and measurable impact on business performance
Compensation

  • Base salary: $135,000 $160,000
  • + Performance-based bonus

This is a remote position.