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Director Of Agency Operations Jobs (NOW HIRING)

WorldVia

Senior Manager of Agency Development

Miami, FL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role partners directly with the Director of Agency Development to translate high-level ... Identify operational gaps and build the processes, tools, and documentation needed to close them ...

APluscare

Compliance Director

East Brunswick, NJ · On-site

The Director of Compliance is responsible for designing, implementing, and maintaining a ... Maintain knowledge of and ensure adherence to all governing documents relevant to agency operations ...

Network Right

Director of Operations

New York, NY · On-site

$150K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

About This Job: We're looking for a Director of Operations to be the operational backbone of a fast ... You have a high sense of agency. You don't wait to be told what needs fixing, you spot it, own it ...

Network Right

Director of Operations

New York, NY · Remote

$150K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

About This Job: We're looking for a Director of Operations to be the operational backbone of a fast ... You have a high sense of agency. You don't wait to be told what needs fixing, you spot it, own it ...

Always Best Care

Director of Operations

Norwalk, CT · On-site

Director of Operations - Non-Medical Home Care Agency Location: Fairfield County, Connecticut Job Type: Full-Time Salary: Competitive, based on experience Reports To: Owner/President About the ...

the Chef Agency

Director of Operations

Washington, DC · On-site

$150K - $175K/yr

  • Retirement

  • PTO

MDV, 401k, pto, relocation assistance, bonus up to 20% A premier luxury hospitality group is seeking an experienced Director of Operations to oversee multiple upscale concepts, elevate service and ...

CESC/ The Kearney Center

Director of Operations

Tallahassee, FL · On-site

$75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director of Operations About The Kearney Center The Kearney Center exists to provide emergency ... The Kearney Center provides space for state/federal/local governmental agencies, non-profits, and ...

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Director Of Agency Operations information

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$34K

$107.7K

$179.5K

How much do director of agency operations jobs pay per year?

As of Aug 14, 2026, the average yearly pay for director of agency operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of agency operations?

To thrive as a Director of Agency Operations, you need robust leadership abilities, strategic planning expertise, and a background in business administration or a related field. Experience with project management tools, CRM systems, and budgeting software—supported by certifications like PMP or Six Sigma—are typically valuable. Exceptional communication, problem-solving, and team-building skills set outstanding candidates apart. These competencies are crucial for driving operational efficiency, aligning teams with organizational goals, and ensuring sustainable agency growth.

What is the difference between Director Of Agency Operations vs Account Manager?

AspectDirector Of Agency OperationsAccount Manager
Primary FocusOversees agency-wide operations, strategic planning, and process improvementsManages client accounts, builds relationships, and ensures client satisfaction
Required CredentialsBachelor's degree; experience in agency management or operationsBachelor's degree; experience in client service or sales
Work EnvironmentLeadership role within an agency, collaborating with multiple departmentsClient-facing role, working closely with clients and internal teams
Industry UsageCommonly used in marketing, advertising, and digital agenciesWidely used across service industries like marketing, PR, and consulting

The Director Of Agency Operations focuses on managing overall agency processes and strategy, while the Account Manager concentrates on maintaining client relationships and service delivery. Both roles require strong communication skills and industry knowledge but differ in scope and responsibilities.

How does a director of agency operations typically collaborate with other department heads to achieve organizational goals?

As a Director of Agency Operations, you will frequently work alongside leaders from departments such as account management, creative, finance, and human resources to ensure seamless workflow and alignment with strategic objectives. This collaboration often involves attending cross-functional meetings, sharing performance data, and coordinating resource allocation to meet project deadlines. Building strong relationships and maintaining transparent communication are key to identifying operational bottlenecks and driving continuous improvement across the agency. Your input will directly influence process optimization and help foster a unified, high-performing team environment.
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Director Of Agency Operations jobs near you
Infographic showing various Director Of Agency Operations job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Agency Operations Director - General Manager - Sales Manager

Farmers Insurance District 3504

Richardson, TX • On-site

$60K - $95K/yr

Full-time

PTO

Re-posted 2 days ago

Job description

Important - This is a non-producer role - This is Not a Player Coach position and it requires someone who resides currently in the DFW area and would be good with the commute to Richardson Texas,

Are you an elite operator who knows how to scale a high-performance insurance agency?

Our top-performing agency is not looking for a glorified administrator. We are looking for a General Manager and Operations Director to take the helm. You will be the commanding officer of our Richardson office, tasked with leading our sales and service teams, aggressively optimizing workflows, and driving massive revenue growth.

We have the capital, the leads, and the brand. We need the leader who can put it all together, hold the floor accountable, and ensure every customer gets a world-class experience.

The Role: Drive Revenue & Operational Excellence

  • Sales Leadership & Floor Management: You aren't just managing; you are coaching. You will recruit, train, and mentor licensed producers, run joint appointments, and ensure the team is ruthlessly executing our proven sales processes.
  • Lead Flow & Metric Tracking: You will live in the data. You will track dialer metrics, manage lead distribution, and optimize conversion rates to keep activity high and profitable.
  • Customer Retention & Service: Develop and enforce strict operational procedures to ensure exceptional customer service. You will oversee the service side of the house to maximize renewals and cross-sells.
  • Agency Operations: Ensure the smooth, daily function of the entire office. From compliance to technology utilization, you make sure the machine runs without friction.

Requirements

Important - This is a non-producer role - This is Not a Player Coach position and it requires someone who resides currently in the DFW area and would be good with the commute to Richardson Texas,

Compensation is 60-90K Base Salary plus Aggressive Performance Incentives.

Are you an elite operator who knows how to scale a high-performance insurance agency?

Our top-performing agency is not looking for a glorified administrator. We are looking for a General Manager and Operations Director to take the helm. You will be the commanding officer of our Richardson office, tasked with leading our sales and service teams, aggressively optimizing workflows, and driving massive revenue growth.

We have the capital, the leads, and the brand. We need the leader who can put it all together, hold the floor accountable, and ensure every customer gets a world-class experience.

The Role: Drive Revenue & Operational Excellence

  • Sales Leadership & Floor Management: You aren't just managing; you are coaching. You will recruit, train, and mentor licensed producers, run joint appointments, and ensure the team is ruthlessly executing our proven sales processes.
  • Lead Flow & Metric Tracking: You will live in the data. You will track dialer metrics, manage lead distribution, and optimize conversion rates to keep activity high and profitable.
  • Customer Retention & Service: Develop and enforce strict operational procedures to ensure exceptional customer service. You will oversee the service side of the house to maximize renewals and cross-sells.
  • Agency Operations: Ensure the smooth, daily function of the entire office. From compliance to technology utilization, you make sure the machine runs without friction.

What You Bring to the Table

  • Experience: Property & Casualty experience is strictly required. You must have 5+ years of heavy-hitting experience in the P&C insurance industry, with a proven track record of managing people, hitting sales metrics, and running agency operations. Prior Farmers Insurance experience is a huge plus.
  • Licenses: A Texas Property & Casualty license is mandatory. Life & Health is highly preferred (or you must be willing to obtain it within 30 days).
  • The "Enforcer" Mentality: You know how to hold salespeople accountable to their KPIs without crushing morale. You are a natural mentor and a demanding leader.
  • Tech-Savvy: You know your way around agency management systems and understand how to leverage auto-dialers and CRM tools for maximum output.

Compensation & Perks

  • Performance-Driven Income: $60,000–$95,000 base salary + realistic On-Target Earnings. You receive a solid base salary, but your real earning power comes from our aggressive, performance-based incentive structure tied directly to the agency growth you drive.
  • Professional Autonomy: The authority to run the floor and implement strategies that actually work.
  • Paid Time Off & Career Growth: Clear pathways for continued development within the Farmers network.

Apply Today

If you are ready to stop managing from the sidelines and want to run a top-tier agency, apply now. Show us you have what it takes to lead.

Pay Range: $60,000–$95,000 + OTE (Base Salary + Aggressive Performance Incentives- based on realistic goals)

Full-Time In Office

In Richardson Texas

Benefits

  • Paid Time Off & Career Growth: Clear pathways for continued development within the Farmers network.
  • Bonus and Contest Opportunities
  • World Class Training