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Director Of Agency Operations Jobs (NOW HIRING)

District 02

Head of Agency

Gallatin, TN · On-site

$120K - $155K/yr

As a cornerstone of our community-focused agency, you will play a crucial role in empowering our sales team and driving strategic growth. Here, every day brings new opportunities for advancement and ...

The Atlantic District

Agency Director

Hagerstown, MD · On-site

$200K - $250K/yr

We are seeking a motivated and strategic insurance professional to run their own Farmers insurance agency by leading the growth, operations, and client service functions of a dynamic insurance agency.

New

zinn insurance agency

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Director of Operations

San Antonio, TX · On-site

$100K - $150K/yr

Director of Operations | Growth & Scale Zinn Insurance | San Antonio, TX Full-Time | Onsite Build Order. Drive Execution. We're hiring a Director of Operations to help build the operational ...

Falcon Recruitment

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Director of Nursing

Clearwater, FL · On-site

$95K - $105K/yr

Director of Clinical Services (RN) - Home Health Location: Clearwater, FL Schedule: Full-Time ... Provide leadership and oversight for all clinical operations within the agency * Ensure the ...

New

Aluma Home Care

Director of Operations

Dover, NH · On-site

Director of Operations Aluma Home Care - Manchester, New Hampshire Position Title Director of ... This leadership position ensures the agency delivers exceptional client-centered care while ...

Aluma Home Care

Director of Operations

Nashua, NH

Director of Operations Aluma Home Care - Manchester, New Hampshire Position Title Director of ... This leadership position ensures the agency delivers exceptional client-centered care while ...

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City of New York

Director of Operations

Manhattan, NY

... agency charged with delivering economic justice. DCWP leverages its authority to bring New Yorkers ... DCWP's Licensing Division seeks a Director of Operations to oversee the day to day operations of ...

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Director Of Agency Operations information

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$34K

$107.7K

$179.5K

How much do director of agency operations jobs pay per year?

As of Jun 12, 2026, the average yearly pay for director of agency operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of agency operations do?

A director of agency operations oversees the daily functions and strategic planning of an agency, ensuring efficient workflow, managing teams, and implementing policies. They often coordinate between departments, analyze performance metrics, and utilize management tools to optimize agency performance.

What jobs will no longer exist in 2030?

By 2030, roles such as traditional administrative assistants and manual data entry clerks are expected to decline due to automation and AI technologies. The role of a Director of Agency Operations may evolve, with increased reliance on digital tools, data analytics, and process automation, reducing the need for some manual oversight tasks. However, leadership and strategic roles will continue to adapt rather than disappear entirely.

What are the key skills and qualifications needed to thrive as a Director of Agency Operations, and why are they important?

To thrive as a Director of Agency Operations, you need robust leadership abilities, strategic planning expertise, and a background in business administration or a related field. Experience with project management tools, CRM systems, and budgeting software—supported by certifications like PMP or Six Sigma—are typically valuable. Exceptional communication, problem-solving, and team-building skills set outstanding candidates apart. These competencies are crucial for driving operational efficiency, aligning teams with organizational goals, and ensuring sustainable agency growth.

What jobs pay 500,000 a year in the US?

In the US, high-level executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like successful surgeons, investment bankers, and certain technology executives can reach or surpass this level through bonuses and stock options. These positions typically require extensive experience, advanced degrees, and leadership responsibilities.

What is the difference between Director Of Agency Operations vs Account Manager?

AspectDirector Of Agency OperationsAccount Manager
Primary FocusOversees agency-wide operations, strategic planning, and process improvementsManages client accounts, builds relationships, and ensures client satisfaction
Required CredentialsBachelor's degree; experience in agency management or operationsBachelor's degree; experience in client service or sales
Work EnvironmentLeadership role within an agency, collaborating with multiple departmentsClient-facing role, working closely with clients and internal teams
Industry UsageCommonly used in marketing, advertising, and digital agenciesWidely used across service industries like marketing, PR, and consulting

The Director Of Agency Operations focuses on managing overall agency processes and strategy, while the Account Manager concentrates on maintaining client relationships and service delivery. Both roles require strong communication skills and industry knowledge but differ in scope and responsibilities.

How does a Director of Agency Operations typically collaborate with other department heads to achieve organizational goals?

As a Director of Agency Operations, you will frequently work alongside leaders from departments such as account management, creative, finance, and human resources to ensure seamless workflow and alignment with strategic objectives. This collaboration often involves attending cross-functional meetings, sharing performance data, and coordinating resource allocation to meet project deadlines. Building strong relationships and maintaining transparent communication are key to identifying operational bottlenecks and driving continuous improvement across the agency. Your input will directly influence process optimization and help foster a unified, high-performing team environment.

What job makes $10,000 a month without a degree?

A Director of Agency Operations can potentially earn $10,000 or more per month through leadership, strategic planning, and managing multiple teams or agencies. Success in this role often depends on experience, skills, and performance rather than formal education, with many professionals advancing through industry knowledge and networking.
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Director Of Agency Operations jobs near you
Infographic showing various Director Of Agency Operations job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 37% Full Time, 20% Part Time, 1% Temporary, 40% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director, Agency Strategy & Operations - Marketing & Growth Organization (MGO)

Director, Agency Strategy & Operations - Marketing & Growth Organization (MGO)

AT and T

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 700 frontline employees who took The Breakroom Quiz

37th of 77 rated telecommunications companies

Job description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
Director, Agency Strategy & Operations (MGO)
Role Overview
The Director, Agency Strategy & Operations is a leadership role within the Marketing & Growth Organization (MGO), accountable for shaping and optimizing the agency ecosystem that supports enterprise marketing execution. This leader will define the strategy, governance, and operational model for agency engagement across the organization, ensuring external partnerships are structured to deliver high-quality work, measurable business impact, operational efficiency, and scalability.
This role serves as a critical connector between internal marketing, business, and operational stakeholders and external agency partners. The ideal candidate brings deep expertise in building high-performing agency models that enable speed, consistency, innovation, and growth in addition to a strong blend of strategic thinking, operational rigor, financial discipline, and cross-functional leadership.
The Director will play a central role in advancing modern marketing operations, improving the effectiveness of agency investments, and establishing clear accountability for performance, delivery, and return on investment.
Key Responsibilities
Agency Strategy & Governance
  • Define and lead the enterprise agency strategy across the Marketing & Growth Organization, including agency portfolio design, partner selection, capability mapping, and scope optimization
  • Establish and evolve governance frameworks that create clarity in roles, responsibilities, decision rights, and ways of working across internal teams and agency partners
  • Develop agency operating models that improve consistency, quality, compliance, and business alignment across marketing activities
  • Lead evaluation and selection processes for agency partners, including RFPs, capability assessments, onboarding, and transition planning
  • Ensure contracts, service models, and performance expectations are clearly defined and aligned to organizational priorities

Operational Excellence
  • Lead end-to-end agency-enabled marketing operations to improve workflow efficiency, speed-to-market, quality, and scalability
  • Design and implement standardized processes for briefing, intake, prioritization, approvals, creative development, campaign execution, and delivery
  • Identify bottlenecks and operational inefficiencies across the marketing delivery lifecycle and drive solutions that simplify and streamline execution
  • Partner with internal teams to ensure agencies are integrated effectively into planning and execution rhythms
  • Champion best practices, playbooks, and operating standards that elevate executional excellence across the organization

Performance & ROI Management
  • Establish agency performance management frameworks, including KPIs, scorecards, SLAs, and business outcome measures
  • Monitor and assess agency effectiveness across quality, responsiveness, strategic contribution, efficiency, and commercial value
  • Partner with analytics and insights teams to connect agency outputs to campaign performance and business impact
  • Translate data, performance trends, and stakeholder feedback into actionable optimization plans
  • Drive a culture of accountability and continuous performance improvement across agency relationships

Cross-Functional Leadership
  • Collaborate closely with Marketing, Digital, Product, Brand, Finance, Legal, Sourcing, and Procurement to align agency strategies with enterprise priorities and business goals
  • Serve as a senior point of contact between internal stakeholders and external agency partners, fostering productive, transparent, and high-performing relationships
  • Influence senior leaders through clear communication, strong business cases, and thoughtful recommendations
  • Build alignment across diverse stakeholders with differing priorities, ensuring decisions support both near-term delivery and long-term strategic outcomes

Agency Operations
  • Oversee agency planning across scopes, retainers, project work, and resource allocations to ensure efficient and effective use of budget
  • Lead financial planning and budget management for agency-related spend, with a focus on cost transparency, value realization, and resource optimization
  • Partner with Procurement and Finance on contract negotiations, commercial structures, rate management, and ongoing vendor governance
  • Identify opportunities to improve value from agency partnerships while maintaining quality, agility, and strategic support
  • Manage ongoing agency relationships to ensure delivery against contractual commitments and business expectations

Transformation & Continuous Improvement
  • Identify and drive opportunities to modernize the agency operating model, including new capabilities, technologies, workflows, and ways of working
  • Lead transformation initiatives that improve marketing agility, reduce complexity, and enhance the scalability of execution
  • Assess evolving business needs and market trends to ensure the agency ecosystem remains fit for purpose
  • Introduce innovative approaches that improve collaboration, production efficiency, measurement, and overall marketing effectiveness
  • Foster a mindset of continuous improvement across teams, partners, and processes

Qualifications
  • 3-5 Years of experience will be aligned to the final job leveling; typically requires significant experience in marketing strategy, agency management, marketing operations, or related functions
  • Deep experience leading and managing external agency ecosystems, including creative, media, digital, production, and specialized marketing partners
  • Strong knowledge of marketing operating models, agency governance structures, and scalable delivery processes
  • Demonstrated business and financial acumen, with experience managing budgets, contracts, scopes of work, and vendor performance
  • Proven success leading complex, cross-functional initiatives and influencing senior stakeholders across matrixed organizations
  • Experience using data, reporting, and performance insights to drive decision-making, optimization, and measurable business outcomes
  • Strong executive presence with the ability to communicate clearly and effectively across all levels of the organization
  • Experience leading change and operational transformation in dynamic, fast-paced environments preferred

Key Skills
  • Agency ecosystem strategy and governance
  • Marketing operations and process optimization
  • Vendor negotiation and financial management
  • Performance measurement and ROI management
  • Data-driven decision-making
  • Executive communication and stakeholder management
  • Cross-functional leadership and influence
  • Operational transformation and continuous improvement

Our Director, Agency Strategy & Operations earns between $171,000 - $256,400 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
  • AT&T internet (and fiber where available) and AT&T phone

Call to action
If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today!
Ready to join our team? Apply today!
Weekly Hours:
40
Time Type:
Regular
Location:
Atlanta, Georgia, Dallas, Texas, El Segundo, California
Salary Range:
$171,000.00 - $287,200.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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