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Director Network Operations Jobs in Georgia (NOW HIRING)

Reporting to the Associate Director of Cyber Risk Management, you will be responsible for ... Continuously evaluate emerging security threats impacting networking operations and proactively ...

Director, Service Delivery

Sandy Springs, GA · On-site

$203K/yr

Director, Service Delivery Position Title: Director, Service Delivery Location: Atlanta, GA ... provisioning, or network operations. • Strong command of the order-to-activation lifecycle ...

... direct ownership of architecture, implementation, and ongoing operations. The role serves as a ... WHAT YOU'LL DO Google Cloud Network Architecture & Engineering (Primary) Architect and implement ...

... direct ownership of architecture, implementation, and ongoing operations. The role serves as a ... WHAT YOU'LL DO Google Cloud Network Architecture & Engineering (Primary) Architect and implement ...

... direct ownership of architecture, implementation, and ongoing operations. The role serves as a ... WHAT YOU'LL DO Google Cloud Network Architecture & Engineering (Primary) • Architect and ...

Regional Director of Operations with responsibility for multiple sites, based in Atlanta, GA ... You'll support your group and drive performance by developing a strong network throughout DHL ...

Director Operations

Fairburn, GA · On-site

$150K - $200K/yr

Regional Director of Operations with responsibility for multiple sites, based in Atlanta, GA ... You'll support your group and drive performance by developing a strong network throughout DHL ...

Director Operations The Director of Operations has a national salary range of $150,000 - $200,000 ... You'll support your group and drive performance by developing a strong network throughout DHL ...

Director Operations

Atlanta, GA · On-site

$150K - $200K/yr

Director Operations The Director of Operations has a national salary range of $150,000 - $200,000 ... You'll support your group and drive performance by developing a strong network throughout DHL ...

Senior Director Operations

Atlanta, GA · On-site

$185K - $235K/yr

Senior Director Operations The Senior Director of Operations has a national salary range of $185 ... network throughout DHL Supply Chain's functional departments You'll be a key member of the ...

Showing results 41-60

Director Network Operations information

See Georgia salary details

$28.7K

$90.9K

$151.6K

How much do director network operations jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director network operations in Georgia is $90,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,800.00 and $114,400.00 per year, depending on experience, location, and employer.

What are the main challenges a director of network operations faces when managing large-scale network infrastructures?

One of the primary challenges for a Director of Network Operations is ensuring high network availability and reliability across multiple sites while responding quickly to outages or performance issues. Managing a diverse team of engineers, prioritizing projects, and keeping up with evolving technologies also present ongoing difficulties. Additionally, balancing security requirements with operational efficiency and coordinating with other IT and business units to align network strategies with organizational goals are key aspects of the role. Successful directors proactively implement robust monitoring, clear escalation paths, and continuous process improvements.

What are the key skills and qualifications needed to thrive as a director of network operations, and why are they important?

To thrive as a Director of Network Operations, you need expertise in network architecture, management, and security, supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with network monitoring tools, enterprise routing and switching platforms, and certifications such as CCNP or CCIE are typically required. Strong leadership, strategic thinking, and problem-solving abilities set exceptional candidates apart in this role. These skills are crucial for ensuring network reliability, driving continuous improvement, and leading teams to support organizational goals.

What does a director of network operations do?

A Director of Network Operations oversees the management, maintenance, and optimization of an organization's computer networks. They are responsible for ensuring network reliability, security, and performance while leading a team of network engineers and technicians. The role often involves strategic planning, budget management, setting operational policies, and collaborating with other IT leaders to align network infrastructure with business goals. Directors of Network Operations also handle vendor relationships and may be involved in disaster recovery planning and implementation.

What is the difference between Director Network Operations vs Network Manager?

AspectDirector Network OperationsNetwork Manager
ResponsibilitiesOversees entire network strategy, large teams, and high-level planningManages daily network operations, troubleshooting, and team supervision
CredentialsTypically requires advanced certifications (e.g., CCNP, CISSP) and extensive experienceOften requires Cisco or CompTIA certifications and relevant experience
Work EnvironmentStrategic, executive-level, cross-departmentalOperational, technical, team-focused
Industry UsageCommon in large enterprises and corporationsFound in organizations of various sizes, more hands-on

The main difference between a Director Network Operations and a Network Manager lies in scope and strategic focus. The Director oversees overall network strategy and large teams, while the Network Manager handles daily operations and technical issues. Both roles require relevant certifications and experience, but the Director's role is more strategic and leadership-oriented.

What are the most commonly searched types of Network Operations jobs in Georgia? The most popular types of Network Operations jobs in Georgia are:
What are popular job titles related to Director Network Operations jobs in Georgia? For Director Network Operations jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Director Network Operations jobs in Georgia look for? The top searched job categories for Director Network Operations jobs in Georgia are:
What cities in Georgia are hiring for Director Network Operations jobs? Cities in Georgia with the most Director Network Operations job openings:
Infographic showing various Director Network Operations job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, 20% Hybrid, and 20% Remote job distribution, with an average salary of $90,923 per year, or $43.7 per hour.

Senior Director, Escalated Provider Issue Resolution

Oscar Health

Atlanta, GA • Remote

$196K - $258K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

251st of 301 rated insurance


Job description

Hi, we're Oscar. We're hiring a Senior Director, Escalated Provider Issue Resolution to join our Network & Provider Management team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Senior Director, Escalated Provider Issue Resolution team supports strategic provider accounts, high-complexity escalations, root-cause remediation, and provider service governance. This role will build and scale the operating model for escalated provider issue resolution, lead a multi-disciplinary team, and partner across Claims, Network, Utilization Management, Payment Integrity, Contact Center, Account Management, Technology, Analytics, and senior leadership to improve how Oscar identifies, routes, resolves, and prevents provider issues. This position will report to the SVP, Network and Provider Management.

You will report into the SVP, Network & Provider Management

Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $196,732 - $258,211 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities:

  • Lead and develop a multi-disciplinary provider issue resolution organization, including teams focused on strategic provider support, complex issue resolution, root-cause remediation, and provider service governance.
  • Build a scalable operating model for escalated provider issues, including intake standards, triage criteria, escalation pathways, ownership expectations, service metrics, and closure practices.
  • Oversee resolution of high-impact provider issues that require coordination across multiple operational teams.
  • Partner with leaders across Claims, Network, Utilization Management, Payment Integrity, Contact Center, Account Management, Technology, and Analytics to improve handoffs, reduce avoidable escalations, and address recurring root causes.
  • Oversee root-cause remediation by analyzing escalated issue trends, prioritizing fixes based on provider impact and enterprise ROI, and driving cross-functional follow-through on the highest-value operational improvements.
  • Establish closed-loop tracking to ensure identified root causes are addressed, operational fixes are adopted, and improvements reduce recurring provider friction across strategic accounts and the broader provider network.
  • Create executive-ready reporting on provider issue trends, operational health, risks, blockers, and decisions needed.
  • Serve as a senior escalation leader for urgent, complex, or high-profile provider issues.
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • 12+ years of experience in healthcare operations, provider operations, payer operations, claims operations, network operations, provider relations, or a related field.
  • 7+ years of senior leadership experience, including experience leading managers or multi-team operational functions.
  • Experience leading complex issue resolution, escalation management, operational transformation, or service model design in a healthcare environment.
  • Strong understanding of payer operations, including claims, provider data, network operations, reimbursement, utilization management, payment integrity, and provider service workflows.
  • Proven ability to build operating models, governance routines, performance metrics, and accountability mechanisms across multiple teams.
  • Experience leading change management and adoption for new operating models across cross-functional teams.
  • Strong analytical, executive communication, and stakeholder management skills.
  • Comfort operating in ambiguity and building new functions, teams, and processes.
  • Ability to quickly understand and operate within new technical systems and workflows.

Bonus points:

  • Experience standing up or transforming provider service, escalation, claims resolution, issue management, or operational governance functions.
  • Experience supporting strategic provider relationships, large health systems, or high-profile provider escalations.
  • Experience with Jira, Salesforce, ServiceNow, Zendesk, or similar workflow management tools.
  • Experience building dashboards, SLA reporting, operational performance reporting, or issue-resolution analytics.
  • Advanced Excel, SQL, or data analysis experience.

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.


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