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Director Key Accounts Jobs in Michigan (NOW HIRING)

NGK Detroit

Engineering Key Account Manager

Novi, MI · On-site

NGK Automotive Ceramics, USA Inc. is seeking an Engineering Key Account Manager for our Novi, MI ... Three (3) to five (5) years of direct experience as application engineer or similar position(s)

Newell Brands

$109K - $150K/yr

The Key Account Manager is responsible for supporting the development and execution of the omni ... Minimum 5+ years of direct and hands-on experience in sales * Experience working in a Consumer ...

Eaton

Key Account Manager-Driveline Products

Southfield, MI · On-site

$122K - $179K/yr

Eaton has an opening for a Key Account Manager-Driveline in Southfield, MI, that will be under the direct supervision of the Commercial Leader / Director for the selected OEM Account. Managing daily ...

Nordsonhcm

$60K - $80K/yr

Identification of key decision makers within all assigned key accounts and OEMs. * Management of ... Prepares and promptly submits administrative and technical reports as directed * Maintains personal ...

Brunswick

Sr. Key Account Manager, Amazon

Lowell, MI · On-site

Direct Reports: 0 Pay Range: 103,200 - 144,000 Visa Sponsorship: Applicants must be currently ... Proven success managing large, complex retail accounts and multi-layered stakeholder environments.

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$112.3K

$193.5K

How much do director key accounts jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director key accounts in Michigan is $112,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $167,300.00 per year, depending on experience, location, and employer.

What does a director key accounts do?

A Director of Key Accounts is responsible for managing and nurturing relationships with a company's most important clients or customers. They develop strategies to strengthen these partnerships, ensure client satisfaction, and drive revenue growth. This role often involves collaborating with sales, marketing, and product teams to tailor solutions that meet key clients' needs. Additionally, they may lead a team of account managers and analyze market trends to identify new business opportunities.

What are the key skills and qualifications needed to thrive as a director key accounts?

To thrive as a Director Key Accounts, you need expertise in strategic account management, sales leadership, and a track record of driving revenue growth, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM systems like Salesforce, data analytics tools, and contract management platforms is typically required. Exceptional relationship-building, negotiation, and communication skills set top performers apart in this role. These skills ensure the ability to develop long-term partnerships, exceed sales targets, and align solutions with clients’ evolving business needs.

How does a director key accounts typically collaborate with cross-functional teams to meet client needs?

A Director of Key Accounts works closely with cross-functional teams such as sales, marketing, product development, and customer support to ensure that client requirements are fully understood and addressed. This often involves leading regular strategy meetings, facilitating communication between internal stakeholders, and aligning organizational resources to deliver tailored solutions. Effective collaboration helps strengthen client relationships, resolve issues quickly, and drive mutual business growth. The role requires strong leadership and communication skills to coordinate efforts and maintain consistency in service delivery.

What is the difference between Director Key Accounts vs Account Manager?

AspectDirector Key AccountsAccount Manager
ResponsibilitiesOversees large, strategic client relationships, develops account strategies, manages teamsManages day-to-day client interactions, maintains existing accounts, supports sales growth
CredentialsTypically requires extensive experience in sales or account management, often with a bachelor's or master's degreeRequires relevant sales or customer service experience, often with a bachelor's degree
Work EnvironmentSenior leadership setting, strategic planning, cross-department collaborationClient-facing, sales-driven environment, regular travel may be involved

The main difference between a Director Key Accounts and an Account Manager lies in scope and responsibility. Directors focus on strategic, high-value accounts and team leadership, while Account Managers handle daily client interactions and account maintenance. Both roles require strong communication skills and industry knowledge, but the Director role involves higher-level planning and decision-making.

What are the most commonly searched types of Key Accounts jobs in Michigan?

The most popular types of Key Accounts jobs in Michigan are:

What cities in Michigan are hiring for Director Key Accounts jobs?

Cities in Michigan with the most Director Key Accounts job openings:

Director Key Accounts jobs near you
Infographic showing various Director Key Accounts job openings in Michigan as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $112,346 per year, or $54 per hour.

Engineering Key Account Manager

NGK Detroit

Novi, MI • On-site

Full-time

Re-posted 28 days ago

Job description

NGK Automotive Ceramics USA, Inc. is a subsidiary of the leading ceramic technology company NGK Corporation, located in Nagoya, Japan. NGK Automotive Ceramics USA, Inc. directly supports and supplies all major automobile manufacturers and heavy-duty diesel manufacturers with high-performance components for emission control systems. NGK Automotive Ceramics, USA Inc. is seeking an Engineering Key Account Manager for our Novi, MI sales office. The qualified candidate should have an Engineering Bachelor's degree and application engineering and/or engineering account management experience.
I. BASIC FUNCTIONS
Researches and reports information on the performance of company technologies as well as competing technologies within the Customer base. Aids in the development and application of products to fulfill customer needs. Confers with existing and prospective customers and assesses customer needs. Promotes and implements technical products and services into customer development and production programs. Responsibilities include providing product functionality and capability reports and acting as technical liaison both internally and externally. Responsible for the communication between NGK and customers and acts as the liaison for the commercial and technical aspects of the business. This is a hybrid role requiring 2-3 days in office.
II. ESSENTIAL FUNCTIONS
  1. Has the lead function on all interactions with the Customer and has responsibilities and ownership for the business account. Takes full accountability for all aspects of the business and solicits support from within the company in the interests of the company. Acts as the communication leader for the business account. Strives to establish NGK as global number one supplier at the customer.
  2. Responsible for the commercial success of the account, by hitting sales and profit targets that comply with growing market demand and maintain/increase price levels for the future.
  3. Always maintains and seeks deeper communication networks at the customers (OEM & supply chain partners).
  4. Ensure regular and consistent meetings with Customers capturing detailed reports, outcomes and necessary actions whilst documenting the details and capturing on the NAU database.
  5. Provides technical expertise, recommends improvements and negotiates with Customers on product specifications, performance requirements, developments strategies and configurations and leads interaction with Product Management (PM) at NAU and ACPE to find best solutions for the Customer and NGK.
  6. Confers with key Customer personnel in engineering, purchasing and quality etc. to assess their needs and to determine their technical and business requirements (Quality/cost/performance), whilst always understanding the direct impact on NGK.
  7. Collaborates with Business Strategy (BS) and PM groups to communicate/interchange customer requirements and establish best case solutions from a Commercial and Technical perspective.
  8. Coordinates the negotiation of contracts, contractual changes, preparations of proposals and financial conditions of contracts. Coordinates and monitors pricing, quotations, business proposals and 'win-or-lose' feedback, all with the support of BS group and HQ.
  9. Initiates the kick-off of PPAP & Production products via the 'Advanced Information' (AI) & 'Confirmed Information' (CI) process in conjunction with guidance from BS group.
  10. Has lead responsibility for the creation of customer budgets files as required by HQ twice per annum. Provides physical budget files to BS group and agree final figures before it is submitted to HQ via the BS group.
  11. Monitors the actual sales and delivery figures related to the annual budget figures and initiates investigations with Customers on questionable discrepancies. Provide clarity and direction to relevant departments (Planning, Logistics, BS group and HQ).
  12. Researches changing and global emission regulations and resulting after-treatment technology development/requirements. Anticipates future business needs.
  13. Monitors market trends and recommends necessary business strategies.
  14. Monitors competitor performance and recommend product/technology & commercial development strategies as required. Anticipates possible future actions of the competition.
  15. Works as key communication interface between Customers and PM & BS groups and actively participates in internal meetings (Technical & Commercial) to convey business needs to all parties. Acts as key participant in internal technical exchanges and promotes the customers needs in forums such as GEM and NAU technical meetings.
  16. Aids in the development of existing NGK processes and systems to fulfill the needs of customers.
  17. Leads to resolve Quality Assurance (QA) issues and diagnostics of technical problems, related to the products and relevant specifications.
  18. Responsibility for the preparation and physical presentations provided to customers that are related to all aspects of the business account (Technical and Commercial).
  19. Coordinates and supports visits to customer or NGK facilities for issues such as customer audits, senior management business meetings, workshops, quality issues etc.
  20. Focuses on all opportunities for product differentiation. Delivers input and support for any internal or external new business opportunities as well as new applications within existing customers.
  21. Ensures adherence to master vehicle/engine program plans and develops solutions to problems, as well as directs those assigned to the program from various departments within NGK and customer if necessary. Provide program status reports and ensure sufficient communication to all relevant parties both internal and external.
  22. Ensures compliance and support of company policies, procedures, and objectives.
  23. Performs duties as deemed necessary by direct supervisor and senior management.

III. QUALIFICATIONS
Education/: Bachelor's degree in engineering or equivalent, Master's degree is preferred.
Experience: Three (3) to five (5) years of direct experience as application engineer or similar position(s).
Skills/Aptitude:
  • Knowledge of the practical application of engineering science and technology.
  • Emissions ceramics products, Coater and Canner experience preferred.
  • Strong customer interface and negotiation skills.
  • Ability to apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Effective oral and written communication skills.
  • Excellent inter-personal skills, computer literate.
Work Environment:
  • Office environment.
  • Hybrid work schedule. (Full time office attendance may be required during training period)
  • Overtime may be required to meet program/project deadlines.
  • Physically able to participate in presentations and meetings.
  • Domestic and International travel is required.

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