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Director Infrastructure Operations Jobs in San Ramon, CA

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Director Infrastructure Operations information

See San Ramon, CA salary details

$38K

$120.3K

$200.6K

How much do director infrastructure operations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for director infrastructure operations in San Ramon, CA is $120,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $151,400.00 per year, depending on experience, location, and employer.

What does a director of infrastructure operations do?

A Director of Infrastructure Operations is responsible for overseeing and managing an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all systems are running efficiently, securely, and reliably to support business operations. This role often involves strategic planning, budgeting, leading technical teams, and implementing best practices for disaster recovery and security. Directors also collaborate with other departments to align IT infrastructure with organizational goals and may be involved in vendor management and technology upgrades.

What are the key skills and qualifications needed to thrive as a director of infrastructure operations?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, network architecture, and systems administration, often supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with enterprise tools like VMware, cloud platforms (AWS, Azure), ITIL frameworks, and certifications such as PMP or CISSP is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These skills and qualities ensure the reliable, secure, and scalable operation of an organization’s critical IT systems.

How does a director of infrastructure operations typically collaborate with other departments to ensure seamless IT service delivery?

As a Director of Infrastructure Operations, collaboration with other departments such as security, application development, and business units is essential to align IT infrastructure with organizational goals. This role often involves regular meetings with department heads to understand their requirements, prioritizing projects, and coordinating resource allocation. Directors also work closely with teams to create incident response protocols, ensure compliance, and optimize system uptime. Effective communication and cross-functional teamwork are key to addressing challenges quickly and maintaining high service levels.

What is the difference between Director Infrastructure Operations vs Network Manager?

AspectDirector Infrastructure OperationsNetwork Manager
Primary FocusOversees overall infrastructure strategy, including data centers, servers, and cloud servicesManages network infrastructure, including LAN, WAN, and network security
CertificationsITIL, PMP, Cisco or Microsoft certifications often preferredCCNA, CCNP, or Network+ certifications common
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational, technical hands-on management of network systems
Industry UsageUsed in large enterprises, data centers, cloud providersCommon in organizations with complex network needs

The main difference is that the Director Infrastructure Operations oversees the entire infrastructure strategy and management, including data centers and cloud services, while the Network Manager focuses specifically on managing and maintaining network systems. Both roles require technical certifications, but their scope and responsibilities differ significantly.

What job categories do people searching Director Infrastructure Operations jobs in San Ramon, CA look for?

The top searched job categories for Director Infrastructure Operations jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Director Infrastructure Operations jobs?

Cities near San Ramon, CA with the most Director Infrastructure Operations job openings:

Infographic showing various Director Infrastructure Operations job openings in San Ramon, CA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $120,335 per year, or $57.9 per hour.

Technical Program Manager, Infrastructure

features and labels

San Francisco, CA • On-site

$160K - $200K/yr

Full-time

Posted 14 days ago


Job description

fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
You will own the operational and commercial performance of the hyperscalers, neoclouds, and GPU infrastructure providers that power fal's compute fleet. You will translate contract commitments into measurable operating standards, resolve performance issues, recover credits and remedies, and ensure our capacity is ready when customers need it.
This is a hands-on role for someone who understands both infrastructure operations and commercial vendor management. You will build the systems, reporting, and operating cadence for a vendor portfolio that is growing quickly in scale and complexity.
What you'll own
  • Own post-signature relationships with GPU infrastructure providers, including hyperscalers, neoclouds, colocation partners, and other strategic compute vendors.
  • Translate contractual commitments into measurable SLAs, scorecards, escalation procedures, and internal operating requirements.
  • Track availability, provisioning timelines, capacity delivery, support responsiveness, and other vendor-performance measures.
  • Lead escalations when vendors miss commitments, coordinating with Infrastructure, Capacity Planning, Finance, Legal, and executive stakeholders.
  • Pursue service credits, remedies, and corrective-action plans, and ensure issues remain open until they are fully resolved.
  • Run vendor governance, including regular operating reviews, executive business reviews, performance reporting, renewal readiness, and contract-compliance tracking.
  • Partner with Capacity Planning and Strategic Sourcing to align committed capacity with demand forecasts and identify supply risks early.
  • Reconcile invoices against contracted pricing, delivered capacity, usage, credits, and other commercial terms.
  • Maintain accurate records of commitments, renewals, open claims, invoices, and vendor obligations.
  • Build the vendor-management processes, dashboards, and operating cadence fal needs as its infrastructure footprint scales.
What you bring
  • 5+ years in infrastructure vendor management, cloud partnerships, strategic sourcing, procurement operations, or a related function.
  • Direct experience managing commercial relationships with hyperscalers, neoclouds, GPU providers, data-center operators, or other large-scale infrastructure vendors.
  • Experience operationalizing complex infrastructure agreements involving committed capacity, SLAs, service credits, provisioning requirements, renewals, and commercial remedies.
  • A track record of resolving vendor-performance issues and holding strategic partners accountable without damaging long-term relationships.
  • Strong analytical and operational skills, including performance reporting, invoice reconciliation, credit calculations, and contract-compliance tracking.
  • Enough technical fluency to work effectively with infrastructure engineering and capacity-planning teams and understand the operational impact of vendor failures.
  • Experience running QBRs, vendor scorecards, executive escalations, and corrective-action plans.
  • Comfort building processes and systems from scratch in a fast-moving environment.
  • Clear, direct communication and excellent attention to detail.
Bonus points
  • Experience managing GPU capacity across multiple providers.
  • Experience allocating constrained capacity during shortages or periods of rapid demand growth.
  • Familiarity with GPU availability, provisioning, utilization, networking, and cloud infrastructure economics.
  • Experience recovering material service credits or negotiating remedies following major performance failures.
  • Experience establishing a vendor-management function at a hyperscaler, neocloud, AI infrastructure company, or high-growth technology company.
What success looks like
Within your first six months:
  • Every strategic infrastructure vendor has clear ownership, performance measures, and a regular review cadence.
  • Contractual commitments, renewals, credits, and open escalations are tracked in one reliable system.
  • Invoice and capacity discrepancies are identified and resolved consistently.
  • Vendor risks are surfaced before they affect customers or constrain growth.
  • fal has a repeatable process for holding infrastructure partners accountable.