Hotel Manager
New York, NY · On-site
The hotel manager provides leaddership, coaching and training to ensure the consistent execution of ... Establishes and maintains open, collaborative relationships with direct reports and entire team.
Hotel Manager
New York, NY · On-site
The hotel manager provides leaddership, coaching and training to ensure the consistent execution of ... Establishes and maintains open, collaborative relationships with direct reports and entire team.
Hotel Manager
Groton, CT · On-site
Hotel Manager Supervise and manage hotel departments and oversee hotel operations as directed. Your Growth Path General Manager - Area General Manager -Regional Director of Operations Your Focus
Hotel Manager
Groton, CT · On-site
Hotel Manager Supervise and manage hotel departments and oversee hotel operations as directed. Your Growth Path General Manager - Area General Manager -Regional Director of Operations Your Focus
Hotel Manager
Palm Springs, CA · On-site
$150K - $170K/yr
Direct the function of Operations Management and planning in conjunction with the Managing Director to meet the daily needs of the hotel, including, but not limited to, staffing, forecasting ...
Hotel Manager
Palm Springs, CA · On-site
$150K - $170K/yr
Direct the function of Operations Management and planning in conjunction with the Managing Director to meet the daily needs of the hotel, including, but not limited to, staffing, forecasting ...
Hotel Manager
Manhattan, NY · On-site
Maintain direct contact with and monitor the development of management trainees. * Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. * Oversee and ...
Hotel Manager
Manhattan, NY · On-site
Maintain direct contact with and monitor the development of management trainees. * Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. * Oversee and ...
Hotel Manager
Manhattan, NY · On-site
Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination ... Under the guidance of the Managing Director, oversee the operations of the front office (front desk ...
Hotel Manager
Manhattan, NY · On-site
Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination ... Under the guidance of the Managing Director, oversee the operations of the front office (front desk ...
Hotel Mgr
Manhattan, NY · On-site
Maintain direct contact with and monitor the development of management trainees. * Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. * Oversee and ...
Hotel Mgr
Manhattan, NY · On-site
Maintain direct contact with and monitor the development of management trainees. * Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. * Oversee and ...
Hotel Manager
Manhattan, NY · On-site
$160K - $180K/yr
Maintain direct contact with and monitor the development of management trainees. * Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. * Oversee and ...
Hotel Manager
Manhattan, NY · On-site
$160K - $180K/yr
Maintain direct contact with and monitor the development of management trainees. * Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. * Oversee and ...
Hotel Manager
Manhattan, NY · On-site
Maintain direct contact with and monitor the development of management trainees. * Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. * Oversee and ...
Hotel Manager
Manhattan, NY · On-site
Maintain direct contact with and monitor the development of management trainees. * Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. * Oversee and ...
Hotel Manager
New York, NY · On-site
$175K - $190K/yr
Sheraton New York Times Square The Hotel Manager will be responsible for achieving hotel ... The ideal candidate is highly motivated, self-directed, with a strong initiative and desire for ...
Hotel Manager
New York, NY · On-site
$175K - $190K/yr
Sheraton New York Times Square The Hotel Manager will be responsible for achieving hotel ... The ideal candidate is highly motivated, self-directed, with a strong initiative and desire for ...
Hotel Manager
Fort Lupton, CO · On-site
$45K - $60K/yr
Managing Director / Area General Manager / Owner POSITION SUMMARY: The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. The ...
Quick apply
Hotel Manager
Fort Lupton, CO · On-site
$45K - $60K/yr
Managing Director / Area General Manager / Owner POSITION SUMMARY: The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. The ...
Hotel Manager
Carmel, CA · On-site
$145K - $150K/yr
Work for a highly prestigious hotel located in sunny Carmel Valley, California * Be provided ... Partner with Managing Director to develop and execute the property's strategic vision and business ...
Hotel Manager
Carmel, CA · On-site
$145K - $150K/yr
Work for a highly prestigious hotel located in sunny Carmel Valley, California * Be provided ... Partner with Managing Director to develop and execute the property's strategic vision and business ...
Hotel Manager
Palm Springs, CA · On-site
$150K - $170K/yr
Direct the function of Operations Management and planning in conjunction with the Managing Director to meet the daily needs of the hotel, including, but not limited to, staffing, forecasting ...
Hotel Manager
Palm Springs, CA · On-site
$150K - $170K/yr
Direct the function of Operations Management and planning in conjunction with the Managing Director to meet the daily needs of the hotel, including, but not limited to, staffing, forecasting ...
Hotel Manager
Fort Lupton, CO · On-site
$45K - $60K/yr
Managing Director / Area General Manager / Owner POSITION SUMMARY: The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. The ...
Quick apply
Hotel Manager
Fort Lupton, CO · On-site
$45K - $60K/yr
Managing Director / Area General Manager / Owner POSITION SUMMARY: The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. The ...
Hotel Manager
Palm Springs, CA · On-site
$150K - $170K/yr
Direct the function of Operations Management and planning in conjunction with the Managing Director to meet the daily needs of the hotel, including, but not limited to, staffing, forecasting ...
Quick apply
Hotel Manager
Palm Springs, CA · On-site
$150K - $170K/yr
Direct the function of Operations Management and planning in conjunction with the Managing Director to meet the daily needs of the hotel, including, but not limited to, staffing, forecasting ...
Hotel Manager
Emmetsburg, IA · On-site
$45K/yr
Direct, coordinate, and supervise daily activities across Hotel Reception, Housekeeping, RV Park management, and Valet services * Maintain high standards of property cleanliness, room condition, and ...
Hotel Manager
Emmetsburg, IA · On-site
$45K/yr
Direct, coordinate, and supervise daily activities across Hotel Reception, Housekeeping, RV Park management, and Valet services * Maintain high standards of property cleanliness, room condition, and ...
Hotel Manager
Greer, AZ · On-site
$55K/yr
... of Directors. · Facilitate procurement of operating supplies and equipment and contracting with third-party vendors for essential equipment's and services. · Hire key hotel staff · Manage and ...
Quick apply
Hotel Manager
Greer, AZ · On-site
$55K/yr
... of Directors. · Facilitate procurement of operating supplies and equipment and contracting with third-party vendors for essential equipment's and services. · Hire key hotel staff · Manage and ...
Hotel Manager
Garden City, NY · On-site
Manage relationships with hotel vendors and negotiates service agreements as appropriate * Review ... Establish and maintains open, collaborative relationships with direct reports and entire team
Hotel Manager
Garden City, NY · On-site
Manage relationships with hotel vendors and negotiates service agreements as appropriate * Review ... Establish and maintains open, collaborative relationships with direct reports and entire team
Hotel Manager
Manhattan, NY · On-site
Maintain direct contact with and monitor the development of management trainees. * Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. * Oversee and ...
Hotel Manager
Manhattan, NY · On-site
Maintain direct contact with and monitor the development of management trainees. * Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. * Oversee and ...
Hotel Manager
Carmel By The Sea, CA · On-site
$145K - $150K/yr
Work for a highly prestigious hotel located in sunny Carmel Valley, California * Be provided ... Partner with Managing Director to develop and execute the property's strategic vision and business ...
Hotel Manager
Carmel By The Sea, CA · On-site
$145K - $150K/yr
Work for a highly prestigious hotel located in sunny Carmel Valley, California * Be provided ... Partner with Managing Director to develop and execute the property's strategic vision and business ...
Hotel Manager
Williamsburg, VA · On-site
$30/hr
Hotel Manager Wedmore Place at The Williamsburg Winery Williamsburg, Virginia Full-Time | $30.00 ... Identify opportunities to increase direct bookings, repeat stays, upgrades, and additional guest ...
Quick apply
Hotel Manager
Williamsburg, VA · On-site
$30/hr
Hotel Manager Wedmore Place at The Williamsburg Winery Williamsburg, Virginia Full-Time | $30.00 ... Identify opportunities to increase direct bookings, repeat stays, upgrades, and additional guest ...
Director Hotel Manager information
What is the difference between Director Hotel Manager vs Hotel Operations Manager?
| Aspect | Director Hotel Manager | Hotel Operations Manager |
|---|---|---|
| Credentials | Typically requires a hospitality management degree and extensive experience | Often requires similar education and experience, focusing on operational skills |
| Work Environment | Oversees multiple departments and strategic planning at a high level | Manages daily operations and staff at the departmental level |
| Industry Usage | Commonly used in large hotel chains and resorts | Used across various hotel sizes, focusing on operational efficiency |
The Director Hotel Manager focuses on strategic leadership and overall hotel performance, while the Hotel Operations Manager handles daily operational tasks. Both roles require relevant hospitality experience and work within hotel environments, but the Director role is more senior and strategic.
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The most popular types of Hotel Manager jobs are:
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Hotel Manager
New York, NY • On-site
Hyatt Hotels Corporation
• Hospitality Services • 10K+ employees10,000+ employees
Full-time
Re-posted yesterday
Key responsibilities
Oversee the overall operations of the hotel, ensuring high standards of guest service, safety, cleanliness, and professionalism.
Provide leadership, coaching, and training to hotel staff to ensure consistent execution of standards and effective team performance.
Monitor property conditions, assess staff performance, and take ongoing actions to maintain operational excellence and guest satisfaction.
Hyatt Hotels rating
7.0
Based on 256 frontline employees who took The Breakroom Quiz
Job description
Summary:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the hotel Executive Committee, the Hotel Manager is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the General Manager.
The hotel manager provides leaddership, coaching and training to ensure the consistent execution of established standards across Rooms Division, F&B Division, Engineering, and Security. This role is responsible for maintaining a strong operational presence throughout the property by conducting regular site walks, assessing staff performance, monitoring property conditions, and providing ongoing direction and support to the team.
The Hotel Manager oversees the overall Operations function, ensuring that all departments maintain the highest standards of guest service, safety, cleanliness, efficiency, and professionalism. Key responsibilities include employee training and development, performance management, scheduling, departmental coordination, and ensuring compliance with established policies and procedures.
The Hotel Manager works closely with departmental leaders to promote accountability, operational consistency, and an exceptional guest experience. In the absence of the General Manager, the Hotel Manager assumes full responsibility for the property, providing leadership and making operational decisions necessary to ensure the successful management of the hotel.
Responsibilities:
Qualifications:
Qualifications:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the hotel Executive Committee, the Hotel Manager is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the General Manager.
The hotel manager provides leaddership, coaching and training to ensure the consistent execution of established standards across Rooms Division, F&B Division, Engineering, and Security. This role is responsible for maintaining a strong operational presence throughout the property by conducting regular site walks, assessing staff performance, monitoring property conditions, and providing ongoing direction and support to the team.
The Hotel Manager oversees the overall Operations function, ensuring that all departments maintain the highest standards of guest service, safety, cleanliness, efficiency, and professionalism. Key responsibilities include employee training and development, performance management, scheduling, departmental coordination, and ensuring compliance with established policies and procedures.
The Hotel Manager works closely with departmental leaders to promote accountability, operational consistency, and an exceptional guest experience. In the absence of the General Manager, the Hotel Manager assumes full responsibility for the property, providing leadership and making operational decisions necessary to ensure the successful management of the hotel.
Responsibilities:
- Participates in sales calls and site visits with members of the sales team to acquire new business or close on business.
- Reviews financial reports and statements to understand property's performance versus budget and expenses. Works to determine areas of concern and develops strategies to improve performance
- Coaches and supports hotel team to effectively manage wages and controllable expenses.
- Manages costs within the hotel, including supplies, utilities, food and beverage and labor expenses.
- Ensures service, technical skills and other training occur throughout the property to support successful daily operations.
- Establishes and maintains open, collaborative relationships with direct reports and entire team.
- Hires team members who demonstrate strong functional expertise, creativity and leadership to meet the business needs of the operation.
- Fosters team member commitment to providing exceptional service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and team members.
- Serves as a guest advocate for the property. Pulls together resources to resolve guest and operational issues and impact results.
- Is highly visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.
- Observes service behaviors of team members and provides feedback to individuals and/or supervisors. Continuously strives to improve service performance.
- Reviews comment cards, guest survey results and other data to identify areas of improvement. Reviews findings with hotel team and ensures appropriate action is taken.
- Analyzes service issues and identifies trends. Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
- Ensures that building is well maintained and that operational areas have an atmosphere that meets or exceeds guest expectations.
- Inspires and motivates teams to achieve operational excellence.
- Ensures policies are administered fairly and consistently and that team member performance is evaluated and recognized where appropriate.
- Communicates and ensures execution of hotel emergency procedures.
Qualifications:
Qualifications:
- Previous hotel Management experience with proven success in leadership of teams
- Previous experience working in a Union environment is preferred.
- Proven success in guest service results
- Strong financial knowledge required
- Drive for results demonstrated through successful performance in prior leadership positions
- Action orientation to work efficiently and effectively toward property revenue and operational objectives
- Time management skills to meet commitments across multiple departments and roles
- Customer focus to consistently deliver optimal employee and customer satisfaction for the hotel.
- Must be available to work a flexible schedule, including weekends, holidays, and evenings.
- Must be able to communicate effectively, both verbally and in writing, with employees at all levels and guests in an attentive, friendly, courteous, and service-oriented manner.
- Must demonstrate effective listening skills and the ability to understand and clarify concerns raised by employees and guests.
- Attend all hotel-required meetings and training sessions.
- Maximize productivity by identifying problem areas and assisting with the development and implementation of effective solutions.
- Must be able to maintain the confidentiality of sensitive information.
- Physical Requirements - Light Work: Must be able to exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently or continuously to lift, carry, push, pull, or otherwise move objects.
What Hyatt Hotels employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Hyatt
Sourced by ZipRecruiter
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Industry
Hospitality services
Company size
10,000+ Employees
Headquarters location
Chicago, IL, US
Year founded
1957