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Courtyard by Marriott - Boone

Hotel Front Desk Agent

Boone, NC · On-site

$12.50 - $15.75/hr

Front Office Manager / Hotel Manager Location: Courtyard Marriott - Boone, NC Employment Type ... Our company has a strong history of successful internship students and is committed to ensuring a ...

Courtyard by Marriott - Boone

Hotel Front Desk Agent

Boone, NC · On-site

$12.50 - $15.75/hr

Front Office Manager / Hotel Manager Location: Courtyard Marriott - Boone, NC Employment Type ... Our company has a strong history of successful internship students and is committed to ensuring a ...

Hotel Legends

Front Desk Agent - Hotel Legneds

Biloxi, MS · On-site

$12.75 - $16/hr

This role involves managing reservations, handling guest inquiries, coordinating with other ... or interns as needed. * Additional Duties: • Assist with administrative tasks, such as filing ...

Midwest Manufacturing

Management Internship

Rapid City, SD

$14.75 - $19.75/hr

This internship will run approximately May 2023 - August 2023. If selected for the Program, you ... Hotel/Restaurant Management * Operations Management * Supply Chain Management * Merchandising ...

Menards, Inc.

Management Internship

Rapid City, SD · On-site

$14.75 - $19.75/hr

This internship will run approximately May 2023 - August 2023. If selected for the Program, you ... Hotel/Restaurant Management * Operations Management * Supply Chain Management * Merchandising ...

Marriott

Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, youll be better prepared to pursue ...

Marriott

Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, youll be better prepared to pursue ...

Marriott

Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, youll be better prepared to pursue ...

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Internship Hotel Manager information

What is the difference between Internship Hotel Manager vs Hotel Front Desk Supervisor?

AspectInternship Hotel ManagerHotel Front Desk Supervisor
CredentialsTypically pursuing or holding a hospitality or hotel management degreeHigh school diploma or equivalent; hospitality experience preferred
Work EnvironmentInternship setting within hotel management, learning operational aspectsFront desk operations, guest service, administrative tasks
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, motels, hospitality establishments
Search & Comparison IntentLearning roles, entry-level management experienceGuest service, daily hotel operations

The Internship Hotel Manager role is an entry-level position focused on gaining management experience in hotel operations, often held by students or recent graduates. In contrast, a Hotel Front Desk Supervisor oversees guest services and front desk staff, requiring more direct hospitality experience. While both roles are within the hotel industry, they serve different functions and experience levels, with the internship emphasizing learning and development.

What cities are hiring for Internship Hotel Manager jobs? Cities with the most Internship Hotel Manager job openings:
What are the most commonly searched types of Hotel Manager jobs? The most popular types of Hotel Manager jobs are:
What states have the most Internship Hotel Manager jobs? States with the most job openings for Internship Hotel Manager jobs include:
Internship Hotel Manager jobs near you

Hotel Front Desk Agent

Courtyard by Marriott - Boone

Boone, NC • On-site

$12.50 - $15.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Courtyard by Marriott rating

5.5

Company rating: 5.5 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

76th of 108 rated hotels

Job description

Job Title: Front Desk Guest Service Agent
Department: Front Office
Reports To: Front Office Manager / Hotel Manager
Location: Courtyard Marriott – Boone, NC
Employment Type: Full-Time / Part-Time
Shifts: 7:00 AM – 3:00 PM, 3:00 PM – 11:00 PM, and Night Audit 11:00 PM – 7:00 AM

About Us:

We are an award-winning Courtyard Marriott located in Boone. We pride ourselves on being a supportive work environment with outstanding opportunities for advancement. Our leadership team is built from within — every leader at this property has worked their way up from positions like this one.

Our company has a strong history of successful internship students and is committed to ensuring a healthy work-life balance for all team members. With exciting new opportunities opening soon, this is your chance to join a winning team.

Position Summary:

The Front Desk Guest Service Agent is the fulcrum of our property—the first and last point of contact for our guests and a vital role in ensuring smooth, memorable stays. This role offers valuable experience in guest relations, operations, and problem-solving, making it a perfect stepping stone for anyone looking to advance within the hospitality industry.

Key Responsibilities:

  • Answer incoming phone calls promptly and courteously

  • Make, modify, and confirm guest reservations accurately

  • Check guests in and out efficiently while providing a warm welcome and farewell

  • Handle guest complaints and requests with professionalism and care

  • Adhere strictly to Marriott’s Steps of Service and brand standards

  • Manage transactions accurately using the property management system

  • Oversee stocking and cleanliness of The Market area

  • Assist guests by providing information about local attractions, dining, and directions

  • Collaborate with all departments to ensure seamless guest experiences

Requirements:

  • Previous hospitality experience is a plus but not required

  • Positive attitude, strong communication skills, and commitment to excellent customer service

  • Ability to work various shifts including day, evening, and night audit

  • Dependability and ability to multitask in a fast-paced environment

  • Basic computer skills and comfort learning property management software

Perks & Benefits:

  • Great associate discounts on hotel stays and dining worldwide

  • 401(k) plan, health insurance, and paid vacation available after one year

  • Overtime and holiday pay at time-and-a-half

  • Cross-training and promotion opportunities within the hotel

  • Supportive culture valuing work-life balance

  • A proven path for career growth—leaders at this hotel started in roles just like this one

Why Join Us?

This is more than just a front desk position — it’s your gateway to a flourishing career in hospitality. Whether you’re a student, an early-career professional, or someone ready to grow, our team offers mentorship, training, and a clear path forward. If you’re passionate about delivering memorable guest experiences and eager to grow, we want to meet you.

What Courtyard by Marriott employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Courtyard by Marriott logo

About Courtyard by Marriott

Sourced by ZipRecruiter

Courtyard by Marriott is a brand under the Marriott International, Inc. umbrella, a globally recognized hospitality company established in 1927. Focused primarily in the hotel industry, Courtyard by Marriott provides exceptional lodging experiences in North Bethesda, Maryland, US, among other locations worldwide. The brand prides itself on offering optimal comfort and innovation in all its services and products--which span from luxury suites to comfortable accommodations and extraordinary customer service. Core values embedded deep within the Marriott organization include putting people first, pursuing excellence, acting with integrity, embracing change, and serving the world. Marriott's mission is to host the world brilliantly, to make every guest feel welcomed and valued.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

North Bethesda, MD, US

Year founded

2018

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