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Director Ellucian Colleague Jobs (NOW HIRING)

College of Western Idaho

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Nampa, ID

$102K - $127K/yr

Executive Director, Enterprise Applications Position Status: FT - Full-Time Build and Support the ... CWI hosts Ellucian Colleague on Windows Server virtual machines in Microsoft Azure. Azure is ...

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Director Ellucian Colleague information

What is a Director Ellucian Colleague?

A Director Ellucian Colleague is a senior management professional responsible for overseeing the implementation, operation, and optimization of the Ellucian Colleague enterprise resource planning (ERP) system within an educational institution. This role involves leading teams, managing projects, and ensuring that the institution’s administrative and academic processes are efficiently supported by the Colleague system. The director collaborates with various departments to align technology with institutional goals, troubleshoot issues, and plan for future upgrades or enhancements. They also often serve as the key liaison between the institution and Ellucian, the software provider.

What are the key skills and qualifications needed to thrive as a Director Ellucian Colleague?

To thrive as a Director Ellucian Colleague, you need in-depth knowledge of higher education administration, strong project management abilities, and experience with Ellucian Colleague ERP systems, often supported by a relevant degree. Familiarity with database management, reporting tools, system integration, and certifications in Ellucian products or IT project management are highly valuable. Exceptional leadership, communication, and problem-solving skills help manage cross-functional teams and drive institutional technology initiatives. These competencies are crucial for ensuring efficient system operation, maximizing institutional effectiveness, and aligning technology solutions with organizational goals.

How does a Director Ellucian Colleague typically collaborate with cross-functional teams within a higher education institution?

A Director of Ellucian Colleague works closely with IT staff, academic departments, administrative offices, and external vendors to ensure the effective implementation and maintenance of the Ellucian Colleague system. This role often leads project teams to streamline institutional processes, facilitate data integration, and support end-users through training and troubleshooting. Effective communication and collaboration are essential, as directors must balance technical requirements with institutional goals, ensuring that the system aligns with evolving campus needs.

What is the difference between Director Ellucian Colleague vs Ellucian Colleague Support Specialist?

AspectDirector Ellucian ColleagueEllucian Colleague Support Specialist
CredentialsBachelor's degree, often with experience in IT or higher education administrationTechnical certifications, knowledge of Ellucian Colleague system
Work EnvironmentLeadership role overseeing teams and projects in higher education institutionsTechnical support, troubleshooting, and user assistance within IT departments
Employer & IndustryColleges and universities using Ellucian Colleague ERP systemIT support teams in educational institutions or vendors

The main difference is that the Director Ellucian Colleague manages overall system implementation and strategy, while the Ellucian Colleague Support Specialist focuses on technical support and user assistance. The director has broader responsibilities, including leadership and planning, whereas the support specialist handles day-to-day troubleshooting.

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Director Ellucian Colleague jobs near you
Infographic showing various Director Ellucian Colleague job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Colleague Consultant - AR

Strata Information Group

San Diego, CA • On-site

$90K - $120K/yr

Full-time

Re-posted 6 days ago

Job description

Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands‑on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale.

Position Summary & Responsibilities:

SIG is currently seeking experienced professionals for full-time Ellucian Colleague Student Accounts Receivable Consultant opportunities. This role is ideal for seasoned professionals with a background in college or university student accounts, specifically as a Director, Assistant Director, Bursar, or consultant. The consultant will work directly with the Ellucian Colleague Student Accounts Receivable module, providing expertise in implementation, troubleshooting, and process improvement.

  • Provide Colleague implementation support such as training, functional consulting, and technical support at client sites.
  • Analyze current business processes related to student billing, payments, refunds, and collections. Make suggestions to utilize various technological tools to improve efficiency and compliance.
  • Work closely with stakeholders, including student accounts and financial aid personnel, to understand their requirements, challenges, and objectives. Collaborate on solutions that align with institutional policies and regulations.
  • Stay current on industry best practices and advancements in Ellucian Colleague and student account technology.
  • Propose and implement continuous improvements to optimize the utilization of the Colleague Student Accounts Receivable module.
  • Coordinate with internal teams and external stakeholders to ensure successful project delivery within defined timelines.
Required Qualifications
  • Five or more years working directly with the Colleague Student Accounts Receivable module at a college or university.
  • Experience implementing the Colleague Student Accounts Receivable module.
  • Demonstrated expertise using Colleague to streamline student billing, payment processing, refund disbursement, and collections.
  • Ability to troubleshoot technical and functional issues within the Colleague Student Accounts module.
  • Exceptional oral and written communication skills and a proven customer service approach.
  • Highly self-directed with solid problem-solving expertise.
  • Experience developing reports to support student accounts, including aging reports, billing summaries, and payment reconciliations.
  • Ability to communicate user requirements to the technical support team.
  • Knowledge of how Colleague is used in a variety of institutional types.
  • Up to 25% travel required

Pay and Benefits:

  • The salary range is $90,000 -$120,000
  • Health, Vision, Dental & Life Insurance
  • Short & Long Term Disability
  • Paid Parental Leave
  • 3 Weeks Vacation, Sick Leave & Paid Holidays
  • 401(K) with a 5% Employer Contribution
  • Pet Insurance

The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.

SIG is an Equal Employment Opportunity employer

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