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Director Dealer Relationship Manager Jobs (NOW HIRING)

TTEC

Dealer eServices Supervisor Apply now Save jobSaved job The Dealer eService Supervisor is ... and time management skills Ability to build and maintain strong working relationships Strong ...

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Responsible for day-to-day dealer relationship management and champion the adoption and ongoing use ... to a Director of Dealer Relations Responsible for the retention of 20+ accounts Who you are:

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Director Dealer Relationship Manager information

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$52.5K

$146.1K

$247K

How much do director dealer relationship manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director dealer relationship manager in the United States is $146,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $195,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Dealer Relationship Manager vs Dealer Relationship Manager?

AspectDirector Dealer Relationship ManagerDealer Relationship Manager
CredentialsBachelor's degree, often advanced certifications in sales or relationship managementBachelor's degree, relevant sales or customer service certifications
Work EnvironmentStrategic planning, leadership meetings, high-level client interactionsCustomer service, client meetings, sales support
Employer & IndustryAutomotive, manufacturing, or financial sectors with large dealer networksAutomotive, retail, or financial sectors focusing on dealer networks
Search & Comparison IntentUnderstanding leadership roles in dealer relationshipsOperational roles in dealer relationship management

The main difference is that the Director Dealer Relationship Manager oversees strategic relationships and manages teams, while the Dealer Relationship Manager focuses on day-to-day client interactions and sales support. The director role involves higher-level planning and leadership, whereas the manager role emphasizes operational execution within dealer networks.

More about Director Dealer Relationship Manager jobs
What cities are hiring for Director Dealer Relationship Manager jobs? Cities with the most Director Dealer Relationship Manager job openings:
What states have the most Director Dealer Relationship Manager jobs? States with the most job openings for Director Dealer Relationship Manager jobs include:
What job categories do people searching Director Dealer Relationship Manager jobs look for? The top searched job categories for Director Dealer Relationship Manager jobs are:
Director Dealer Relationship Manager jobs near you
Infographic showing various Director Dealer Relationship Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $146,114 per year, or $70.2 per hour.

Dealer eServices Supervisor

TTEC

On-site

Full-time

Re-posted yesterday

TTEC rating

5.6

Company rating: 5.6 out of 10

Based on 201 frontline employees who took The Breakroom Quiz

410th of 483 rated business services

Job description

Dealer eServices Supervisor
Apply now Save jobSaved job

The Dealer eService Supervisor is responsible for the support of the Dealer Network and client with various IT needs, regarding but not limited to system access requests, manage Dealer administration requests, annual audits, IT troubleshooting and problem solving and Dealer eServices. The role manages various Dealer IT contact channels and supervises the team to provide a high level of service and assists employees with escalated concerns.

What We Offer:

  • Vibrant Culture:Experience our values in action every day, fostering a supportive environment where your voice matters and your contributions are celebrated.
  • Team Spirit:Join a close-knit team that values collaboration, growth, and open communication, empowering you to thrive in a dynamic environment.
  • Diversity & Fun:Embrace diversity and inclusivity in a workplace that values individuality and encourages fun, fostering a sense of belonging for all.

Your Responsibilities:

Manage Dealer IT Helpdesk Team, including monitoring performance, upskilling, induction training and performance management

Provide IT support to Dealers and internal employees to resolve queries by performing trouble shooting and problem solving skills

Diagnose system data issues and escalate to relevant teams to ensure root cause is resolved

Assist in special projects and participate in any other duties as requested

Manage various communication channels

Support Dealers and internal stakeholders who have issues with the interface files or with the data in the files

Work with various stakeholders to correct any support issues and ensure root causes are fixed and preventative actions implemented

Be the subject matter expert and work with the project teams, application teams and business on projects or launches that impact Dealers

Be the system administrator and check & approve system access requests prior to approving them

Either conduct or identify business leads to conduct user acceptance testing and assist and verify adequate testing is performed

Work with internal stakeholders to create and maintain Knowledge Articles for new and existing applications

Billing Create & submit monthly Dealer Billing requests.

Process Improvements eg New Car Leads access now granted to DLRHD ag

What you bring:

Education

Completed a tertiary qualification or equivalent in an IT field

Experience

Minimum 2 years (preferably 4 years) of work experience in a business IT environment

Minimum 2 years experience working in a business analytic environment

Minimum 1 year supervisory experience

Skills

Ability to effectively communicate technical concepts to both technical and non-technical users

Skilled at answering general questions and on-the-spot training to users on system software functionality.

Ability to independently define and resolve issues with access to resources

Skilled with developing guidelines and procedures.

Demonstrate and maintain a positive, professional and pro-active attitude

Works both autonomously and in a team

Excellent verbal and written communication skills

Able to identify, confirm and action customer requirements

Detail oriented with strong organisational and time management skills

Ability to build and maintain strong working relationships

Strong analytical and problem solving skills

Demonstrate initiative, enthusiasm, professionalism and flexibility

Ability to relate to and deliver Perceptas mission and global values

#LI-Onsite

Location/Division Melbourne, Australia Job Requisition 04COY
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