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Director Customer Success Manager Remote Jobs in Reno, NV

Sodexo

Senior Director, Solution Design

Sun Valley, NV · On-site +1

$156K - $242K/yr

... Technology Management business. This position is remote with approximately 50% travel, and the ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

ReminderMedia

Sales Executive - Remote

Reno, NV · Remote

$65K - $125K/yr

Conduct a high volume of outbound phone calls to potential customers using leads that are provided ... Receive unwavering support from inspirational leaders who care as much as you about your success ...

ReminderMedia

Sales Executive - Remote

Reno, NV · Remote

$65K - $125K/yr

Conduct a high volume of outbound phone calls to potential customers using leads that are provided ... Receive unwavering support from inspirational leaders who care as much as you about your success ...

Liveops

Remote Spanish Bilingual Customer Service

Sparks, NV · Remote

$15.75 - $20/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Complete a W9 form and set up direct deposit * Complete program-specific certifications Background ...

Liveops

Remote Spanish Bilingual Customer Service

Reno, NV · Remote

$15.50 - $19.50/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Complete a W9 form and set up direct deposit * Complete program-specific certifications Background ...

WestLand Resources

Archaeology Field Director

Reno, NV · On-site +1

$30 - $39.50/hr

Flexible work schedules and remote/hybrid possibilities for most roles. * Multidisciplinary ... Success-oriented environment: Two-way mentorship, financial incentives to publish work, tuition ...

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All JobsCustomer Success JobsDirector Customer Success Manager Remote JobsDirector Customer Success Manager Remote Jobs in Reno, NV

Director Customer Success Manager Remote information

See Reno, NV salary details

$38.4K

$121.1K

$178.5K

How much do director customer success manager remote jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director customer success manager remote in Reno, NV is $121,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,200.00 and $145,100.00 per year, depending on experience, location, and employer.

What is a director customer success manager remote?

A Director Customer Success Manager (Remote) is a senior leadership role responsible for overseeing the customer success team and strategies in a company, all while working remotely. They ensure that customers achieve their desired outcomes with the company's products or services, improve customer satisfaction, and drive retention and growth. This role involves managing a team of customer success managers, developing customer engagement strategies, and collaborating with other departments such as sales and product. The director also sets goals, tracks performance metrics, and helps identify opportunities for product or service improvements to better serve customers.

How does a director customer success manager typically collaborate with other departments in a remote work setting?

As a Director Customer Success Manager working remotely, you will regularly coordinate with departments such as Sales, Product, and Support to ensure a seamless customer experience. This often involves leading virtual meetings, setting cross-functional goals, and sharing customer feedback to influence product improvements. You’ll also play a key role in developing strategies with Marketing teams to drive customer engagement and retention. Effective communication and leveraging collaboration tools are crucial to maintaining alignment and driving customer success initiatives across distributed teams.

What are the key skills and qualifications needed to thrive as a director customer success manager in a remote setting?

To excel as a Director Customer Success Manager remotely, you need strong leadership abilities, deep understanding of customer success methodologies, and experience managing teams, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms (like Salesforce or Gainsight), customer analytics tools, and project management software is essential. Exceptional communication, strategic thinking, and relationship-building skills set top performers apart in this role. These competencies are crucial for driving customer satisfaction, retention, and growth while leading distributed teams effectively.

What is the difference between Director Customer Success Manager Remote vs Customer Success Manager?

AspectDirector Customer Success Manager RemoteCustomer Success Manager
CredentialsTypically requires 5+ years in customer success, leadership experience, and industry-specific knowledgeUsually requires 2-4 years in customer success or related roles, with relevant certifications
Work EnvironmentRemote leadership role overseeing teams and strategyRemote or onsite, focused on managing customer accounts and support
Employer & Industry UsageUsed in SaaS, tech, and enterprise companies for senior customer success rolesCommon across various industries, including SaaS, finance, and healthcare

The main difference is that the Director Customer Success Manager Remote holds a senior leadership position responsible for strategy and team management, while the Customer Success Manager focuses on day-to-day customer interactions and support. Both roles can be remote but differ in scope and seniority.

What are popular job titles related to Director Customer Success Manager Remote jobs in Reno, NV?

For Director Customer Success Manager Remote jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Director Customer Success Manager Remote jobs in Reno, NV look for?

The top searched job categories for Director Customer Success Manager Remote jobs in Reno, NV are:

What cities near Reno, NV are hiring for Director Customer Success Manager Remote jobs?

Cities near Reno, NV with the most Director Customer Success Manager Remote job openings:

Director Customer Success Manager Remote jobs near you

Remote Customer Sales Representative

Stratford Davis

Reno, NV • Remote

$85K - $150K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About Us

We are an accelerating force in the insurance and financial planning sector, celebrated for our drive, supportive atmosphere, and dedication to quality. Honored twice by Entrepreneur Magazine for our outstanding organizational environment, we consistently boast exceptional candidate feedback and high ratings across Glassdoor and Indeed. Furthermore, our proven market growth has earned us a distinguished position on the Inc. 5000 list for six consecutive years, alongside a recent feature in Forbes highlighting our innovative approach and industry leadership.

What You’ll Do
  • As a member of our high-energy team, you will benefit from continuous coaching and professional development designed to elevate your career. Your daily responsibilities will include:
  • Collaborative Development: Partnering with seasoned leaders within an encouraging and cooperative team environment.
  • Client Needs Assessment: Connecting with pre-screened clients to evaluate their financial goals and coverage requirements.
  • Virtual Consultations: Conducting professional online meetings and phone consultations to advise prospective clients.
  • Strategic Planning: Developing custom financial protection and insurance strategies tailored to individual client objectives.
  • Portfolio Presentation: Delivering clear, confident proposals to secure business and establish long-term client relationships.
What Makes Us Different
  • We prioritize strategic effort over sheer grind. Here is how we stand out from the competition:
  • Schedule Autonomy: Enjoy flexibility over your calendar, typically structured around 3 to 4 high-impact workdays weekly.
  • Qualified Pipeline: Benefit from zero cold calling through direct access to a steady stream of interested, pre-qualified prospects.
  • No-Cost Education: Gain unlimited access to extensive digital learning libraries and real-time professional guidance.
  • State-of-the-Art Resources: Utilize complimentary, advanced digital sales platforms and proprietary technology tools.
  • Executive Mentorship: Master your craft through structured, direct coaching alongside experienced industry authorities.
  • Elite Rewards: Qualify for fully compensated, annual global excursions and conferences designed for our leading producers.
Role Overview
  • Product Focus: This position centers on delivering key wealth-preservation vehicles, including Indexed Universal Life (IUL), annuities, and essential life insurance.
  • Ideal Candidate: This opportunity is engineered for self-motivated professionals seeking the freedom of business ownership, backed by an established, turnkey corporate framework.
  • Compensation Structure: Operating on a high commission-based model, this position leverages a performance-based earning structure where your overall compensation is directly aligned with the results you generate.
  • If you are eager to claim ownership of your professional path, unlock uncapped earning potential, and make a lasting difference in the lives of families, we want to meet you.

Submit your application today to begin your path to professional freedom!